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Ibm-International

In: Business and Management

Submitted By melmel89
Words 1826
Pages 8
CHAPTER 15
Leadership and Employee Behavior in International Business

Chapter Objectives

After studying this chapter, students should be able to:

 Identify and discuss the basic perspectives on individual differences in different cultures.
 Evaluate basic views of employee motivation in international business.
 Identify basic views of managerial leadership in international business.
 Discuss the nature of managerial decision making in international business.
 Describe group dynamics and discuss how teams are managed across cultures. CHAPTER SUMMARY

Chapter 15 examines the behavior of managers and employees in different cultures, and the impact of managerial behavior on international business. The chapter begins with a discussion of Hofstede’s work concerning individual behavioral differences, and then relates his ideas to motivation, leadership, and decision making. Finally, issues related to creating and managing cross-cultural teams are discussed.

INDIVIDUAL BEHAVIOR IN INTERNATIONAL BUSINESS

Individual differences are reflected in personality traits. Attitudes, perception, creativity, and stress also are factors in influencing individual behavior.

Personality Differences across Cultures

• Personality is the relatively stable set of psychological attributes that distinguish one person from another. Both biological factors and environmental factors are believed to be important influences on personality. It is important for international managers to recognize the existence of these differences and how they affect individual behavior.
• Five personality traits are especially important in organizations. The “big five” personality traits are agreeableness (the ability of a person to get along with others); conscientiousness (the order and precision a person imposes on activities); emotional stability (the tendency of an

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