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Ict in Organisation

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6. Explain if you or your department is facing difficulties to perform certain task weather you have the ICT
Most people experience problems with machines and new ICTs are no exception. Living and working with and around machines of is not only a story of benefits, but also of problems, uncertainties, demands for change and conflicts. For example, as well as being one of the most useful and flexible devices, the personal computer is also one of the most problematic, with technical problems, continual upgrades, problematic interfaces, and demands on time and money to name a few. The computer is only one of a series of ICT products from the telephone onward that have been accompanied by a whole range of technical and non-technical problems. Many of those interviewed experienced problems adopting, using or owning ICTs. The type of problem is highly dependent on the type of technology: the PC and Internet connections giving considerable technical, learning, service, upgrade and compatability problems. Mobile phones on the other hand, while occasionally having poor infrastructure difficulties, gave problems of usage, service quality (customer care) and personal identity. It is not only technical issues that cause problems, there are many other equally important practical and social problems. Even for technical systems that are largely stable, where the technical problems have mostly disappeared from view, there still remain a host of issues1. Nearly all the technologies mentioned involved some conflict between people over usage and meanings, as the domestication literature has shown to be the case with more traditional media and communications technologies. Then there are problems with content, and dislike or disapproval of media products, and in the use of tools: how to get over a particular obstacle in a video game, putting up with disliked TV

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