...Introduction Information and communication technologies (ICT) refer to several forms of information exchange between two or more computers through any of the several methods of interconnection. These technologies provide speedy, inexpensive and convenient means of communication. The adoption of these technologies in many countries by different sectors of the economy have been found to have direct positive impact on the organizations's efficiency and have led to more rapid acceleration of development in these countries. In Nigeria, however, preliminary investigations show that only a few organizations in the economy have adopted the ICTs, but there has not been formal study to determine the level of adoption and impact on the efficiency of the organizations and the consequent effect on the nation's economy. This study, is therefore, designed to determine the level of adoption in the Nigerian organizations, and the impact on the operations of these organizations as well as investigating the factors responsible for the present level of adoption of these technologies in the organizations. Globalization of the social economy will further increase during the 21st century. The mission of international air transportation will become more important, and all airports around the world will have a significant role to play. Furthermore, it is predicted that air transportation demand in the world will double over the next 15 years. In the meantime, since the September 11, 2001 terrorist attacks...
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...identification of differential product strategies, building or reshaping core competencies, acquiring unique technologies, and accumulation of intellectual property, all of which can all be harnessed to make the company successfulin a highly competitive marketplace. Due to the emergence and widespread use of information and communication technologies (ICTs), organizations have faced many challenges that have led to several changes in their business practices in recent times, particularly in the last two decades. Findings After investigating the literature in strategic technology usage, and interviewing key decision-makers, a conceptual framework was proposed. IT innovation adoption occurs at the functional/operational level by enhancing various aspects of efficiency, effectiveness and resiliency. In order to select a few customer to be interviewed, heterogeneous purposive sampling technique which aimed to achieve a heterogeneous sample. The first condition (value) is necessary for the second (competitive advantage) to occur. There has been significant research on ICT value—with numerous studies examining and finding a relationship between ICT investments and business performance....
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...International Journal of Arts and Commerce Vol. 2 No. 11 December, 2013 EFFECTS OF STRATEGIC MANAGEMENT DRIVERS ON ORGANIZATIONAL PERFORMANCE: A SURVEY OF THE HOTEL INDUSTRY IN KENYAN COAST Uzel Jean Mzera Mutindi 1 PhD Candidate at JKUAT, MSA CBD, Kenya. Contact: jeanmzera@yahoo.com Prof. G.S. Namusonge, PhD 2 Full Professor, EPD JKUAT, Kenya. Contact: gsnamusonge@yahoo.co.uk Dr. J. Obwogi, PhD 3 Technical University of Mombasa, Kenya. Contact: Josephobwogi@yahoo.com ABSTRACT This study seeks to examine the effects of Strategic Management drivers on the performance of classified hotels in Kenyan Coast. The specific objectives are the effects of: customer relationship management strategy, strategic planning, competitive positioning, information communication Technology and organizational learning on the performance of the hotel industry in Kenyan Coast. The study seeks to determine the conceptualized Strategic Management Drivers’ influence on the performance of hotels in Kenyan Coast. The study will adopt a mixed research design which will be both quantitative and qualitative. The target population of the study will be 180 managers of classified hotels in Kenya’s Coast. The sampling technique to be used will be stratified random sampling. Secondary and primary data will be collected using a self administered questionnaire. The questionnaire will be piloted in order to check for validity and reliability. Questionnaires will be administered through...
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...INSTITUTE OF PUBLIC ADMINISTRATION AND MANAGEMENT (IPAM) UNIVERSITY OF SIERRA LEONE RESEARCH PROPOSAL PROPOSED MASTERS-MPA PROPOSED TOPIC THE IMPACT OF STRATEGIC INFORMATION SYSTEM PLANNING AND IT’S ALIGNMENT WITH THE STRATEGIC PLAN OF THE ORGANIZATION A CASE STUDY: PARLIAMENT OF SIERRA LEONE (STRATEGIC PLAN 2009-2013) SUBMITTED TO: THE DEAN OF POSTGRADUATES STUDIES SUBMITTED BY: JOSEPH CONTEH INTRODUCTION Strategic information system planning (SISP) is consistently identified as the most critical issue facing the Organization. Leaderer and Sethi define strategic information systems planning as the process of identifying a portfolio of computer-based applications to assist an organization in executing its business plans and realizing its business goals. Strategic information systems planning also include the search for applications with a high impact and the ability to create- an advantage over competitors. The use of Information Technology associated with proper planning would increase business success within the organization. SISP is considered to be the best mechanism that would support the organization to assure that IT activities are attuned with those of the rest of the organizational needs. The paper will focus on such factors that will assist the organizations to success in the strategic information systems planning. Background Information to the Research area Over the years, some organizations have made technology decisions and acquisitions...
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...INTRODUCTION Generally, there are two categories of small and medium enterprise (SME) in Malaysia. The first category comprises agriculture, services, information and communication technology (ICT) with less than 50 full-time employees or annual sales turnover fewer than RM 5 million. The second included manufacturing and agro-industries with less than 150 full-time employees or annual sales turnover not exceeding RM25 million. Small and medium sized enterprise (SME) is the engine for economic growth. Development of SME brings technology development and employment creation. Michael and John (1998) have noted that relative to larger firms, SMEs are well prepared for facing the challenges of increasing competition and globalization of markets. Planning is usually done first by entrepreneur when decided to start a SME. This is because everything else will be depends on the planning makes by the entrepreneur. A business plan plays an important role in obtaining funds and as a blueprint for the enterprise operates towards success. As Peel and Bridge (1998) and George and Jonathan (2002) reported, there is a strong connection between the success of a SME and its long-term planning. In Malaysia, National SME Development Council (NSDC) was established in June 2004. It acts as the highest policy-making body to chart the direction and strategies comprehensive and coordinated development across all sectors of the economy. Some examples of successful SMEs in...
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...Introduction Acting as the Purchasing Manager of this organization I have chosen, Ducati Motor Holding S.p.A., Italy, there will be an analysis report of the three aspects of the purchasing management. Firstly, the supplier selection criteria and supplier evaluation system, which includes the purchasing goals, the needs of the organization as well as the purchasing cost analysis. Secondly, the usage of ICT (Information and Communication Technologies) for purchasing operations. Lastly, for the purchasing operations and management will be covered in this essay. Ducati first succeeded in manufacturing the fastest 250cc production bike in 1960 called the Mach 1, which was lightweight and a true sports bike design. From this initial success...
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...Paper Case study Nantonia ICT Strategy & Planning Master : ICT in Business Location : University, Leiden Course : ICT Strategy & Planning Assignment : Paper Case study Nantonia Date : 3 June 2011 Name : Suraj Soerdjbali Studentnr : Teacher : ------------------------------------------------- Part 1 The business model: 1. Partners: Natepco is a subsidiary of Natonia Energy Holdings. Which on their turn have a joint venture with Prime Energy Group and Government of Natonia 2. Key activities: The key activities of Natepco are exploration and production 3. Key resources: The key resources of Natepco are sell crude oil to commodity markets and gas (LHG) to power/electricity producers 4. Value Proposition: crude oil and gas (LHG) 5. Relationship: Their Brand, retaining customers 6. Distribution and acquisition channel: Traders, electricity producers 7. Customers: willing market in local industry 8. Cost structure: Manufacturing, exploration, maintenance 9. Revenue streams: The IT systems being used within the business model: * Partners: Prime Energy Group is in consideration of implementing SAP * Key activities: VAX/Compaq systems are used for drilling applications, HP systems are used for running applications for maintenance en procurement. Offshore platforms uses email application and application access * Key resource: IBM systems for finance The business maxims that I found in the case...
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...Strategic Planning for eServices1 A Short Tutorial for the Beginners2 Amjad Umar, Ph.D. Senior Technical Advisor, United Nations-GAID Executive Summary Strategic planning of ICT (Information and Communication Technologies)-based services, abbreviated as eServices, is a crucial task for the public as well as private sectors. Given a strategic project (or an initiative), a strategic planning process identifies the main alternatives, the key business/technical issues involved in each alternative, and helps in evaluation and selection of the most viable alternatives before initiating the project. To succeed, the strategic planning process must explore a large number of people, process and technology issues and eliminate surprises. This is not easy because the task of eservices planning in the digital age is considerably complicated due to the changing business and technical landscape and an ever-growing body of knowledge. This short tutorial gives a quick overview of the vast body of knowledge that entails a typical strategic ICT planning process and presents a conceptual framework for further exploration of this important area. 1. An Example – eServices for a City Ms Fran Kuye is mayor of a city with one million inhabitants, located in a developing country.She wants to use the knowledge gained from her MPA (Master of Public Administration) to transform her city to a “Digital City” that heavily relies on eservices to support its citizens. Her overall goal is...
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...Organizations innovate and grow, meaning there is constant change and new ventures on the horizon. Whilst dealing with “new thinking” required for Internal Audit relating to strategic and innovative new ventures, we know that it is important not to shift focus from basic, hygienic risk and control management. We also know that it is important to keep up with the risk and control of the business as it evolves into a business of tomorrow. Therefore, organizations are investing more on specialized audits. Internal audit has advanced significantly in the last...
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...Strategic Information Plan 1 Table of contents 1. Business strategy 1.1. Mission 1.2. Shared values 1.3. Vision 1.4. Goal 1.5. Strategy 1.5.1. SWOT Analysis 1.5.2. PEST Checklist 1.5.3. Dimensions of competency 2. ICT Strategy 2.1 Mission 2.2 Vision 2.3 Goals 2.4 Strategy 2.4.1. Higher level of standardization & more commonality in business processes and systems 2.4.2. Lower IT operating costs 2.4.3. Higher value for new initiatives 2.4.4. Improve cultural characteristics, enabling the decrease of resistance to changes. 2.4.5. Increased level of sharing for systems and services 2.4.6. Generic strategies 3. Business & ICT Alignment 3.1 Technology transformation 3.2 Innovative: making use of opportunities 3.3 Strategic Alignment Model Enhanced 4. Enterprise Architecture 2 1. Business strategy 1.1. Mission Improving people’s lives through meaningful innovation. For the past 120 years meaningful innovations have improved the quality of life for millions, creating a strong and trusted Philips brand with market access all over the world. In light of key global trends and challenges – e.g. the demand for affordable healthcare, the energy efficiency imperative, and people’s desire for personal wellbeing – phillips is confident in their chosen strategic direction. 1.2. Shared values The values of Philips reflect the ambition that have been laid down in our strategy. The values are like a ...
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...This investigation was carried out to compile relevant information on effective business management skills and the importance of applying knowledge, information and communication with an organization. This research compilation was completed also to show others the necessary decisions that must be considered with a business. Smith & Company’s is one of the world leading management consulting firms, which is located at 20a Ruthven Road, Kingston 5. We work with top executives within various organizations to help them to make healthier decisions, alter those decisions to actions and consign the sustainable success they so desire. What we do: Our mission is to assist management teams in creating the high level of economic value that together we redefine our respective industries. Our management consulting services focus on our client’s most critical matter and opportunities: Strategy, business operations and technology. Our areas of strategy consulting know-how include: • Fundamentals of growth: One in ten companies achieves sustained growth. We assist organization in defining and focusing on their centre. • Business unit strategy: Effective strategy requires making proprietary choice. The goal is to drive business to full economic potential. • Sustainability: Smith’s helps companies develop renewable energy policies, understand the full potential of recycling processes and recognize the influence of trends and regulations among other agendas. One of our most certain...
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...Approaches to Change Management for Flexible Learning Australian Flexible Learning Framework Quick Guides series Based on the knowledge generated from the Australian Flexible Learning Framework projects and selected external literature, the Quick Guides series provides an introduction to key issues related to flexible and online delivery of Vocational Education and Training (VET). Reference as: Backroad Connections Pty Ltd 2003, Approaches to Change Management for Flexible Learning (Version 1.01), Australian Flexible Learning Framework Quick Guides series, Australian National Training Authority. Version 1.02, July 2004 This document can be accessed at: http://flexiblelearning.net.au/guides/change.pdf For a list of other Quick Guides see: http://flexiblelearning.net.au/projects/sharingknowledge.htm#guides / © 2003 Australian National Training Authority This work has been produced by the Sharing Knowledge project with the assistance of funding provided by the Commonwealth Government through the Australian National Training Authority. Copyright for this document vests in ANTA. ANTA will allow free use of the material so long as ANTA’s interest is acknowledged and the use is not for profit. The views and opinions expressed in this document are those of the authors and do not necessarily reflect the views of ANTA. ANTA does not give any warranty...
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...corridor (MSC Malaysia) is the government and major national initiative that was designed as a catalyst for the growth of ICT and to satisfy the country’s ambitions in producing fully develop status by the year 2020. In 1996, MSC was set to aimed to build competitive cluster of local ICT and attract word class companies with the passion of becoming a global ICT hub and multimedia variation, procedure and maintenance. The initiative spearheads a number of ICT projects that are intended to transform Malaysian society into a k-economy through the use of ICT including education, healthcare, commerce, governance and industries. The development of MSC has created a lot of incentives and policies that were designed...
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...Office Management Assessment Classic Interiors 1.0 Introduction This report is to investigate restructuring the Classic Interiors organisational structure and practices. The Partners of the business would like to expand by offering their studio based service through the internet for their clients, as I have been appointed to the post of Office Manager, the areas that need change include; levels of decision making, office management, financial planning and budgetary control, delegation and leadership skills. With my recommendations, this will see the office staff morale boost, steady work productivity, leadership skills and enhance corporate image. 2.0 Terms of Reference As part of my HND Y2 Administration and IT course, I have been asked by Chris Kennedy my Office Management lecturer to investigate and write a report outlining changes to the Classic Interiors organisational structure and practices and give recommendations that I find. This report was to be submitted by 16/10/2014. 3.0 Procedures The information shown in this report was gathered from: Office Management Student Pack Outcome 1 – Chris Kennedy 4.0 Findings 4.1 Levels of Decision making There are two important levels of decision making that Classic interiors can adapt to which are: 4.1.1 Strategic This level is for overall decision making e.g. long term basis. Strategic planning is a management tool that can be used to determine mission, vision, values, goals, objectives, roles and responsibilities...
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...Connexion (BCX) is a black empowered integrator of innovative business solutions based on information and communications technology (ICT). It run critical ICT systems and manages products, services and solutions for Johannesburg Stock Exchange (JSE) listed companies and key public sector organizations, and medium-sized companies. It operates throughout South Africa, Africa and the United Kingdom, the company employs over 4 000 people, which more than thirty percent of are from previously disadvantaged backgrounds. One of the reasons I decided on BCX is that it has been on the ICT sector for more than 32 years and still believe in its mission, vision and objectives. They have provided ICT skill to an impressive list of clients that includes high profile financial services companies, government, the petrochemical industry and the local automotive industry. 1.1 Vision The vision for BCX is to be an innovative and inspirational corporate citizen on the African continent where the company operates. They seek to protect and enhance company brand through responsible business practices that contribute to profitable and sustainable growth. 1.2 Mission Business Connexion mission is very clear: they want to address its client’s business challenges and go beyond the technical solution to add business value. 1.3 Organizational Structure 2. Strategic Analysis 2.1 Value System Analysis Business Connexion has board of shareholders/Investors that contribute capital to the business...
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