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Identify the Job: It Programmer Analyst

In: Business and Management

Submitted By debayan
Words 623
Pages 3
Identify the job: IT Programmer Analyst
Profile: Generally experience ranging from 0 years (fresh out of college) to 3 years of experience. Mainly work as programmer to support outsourcing projects from USA, UK and Europe. They provide technical support to applications, write programs to develop new applications and troubleshoot issues with developed solutions
Key Performance Criteria:
1. High Turnover and Workforce Retention
2. Compensation and Reward
3. Synergy with other departments
4. Poor Work-Life Balance
5. Lack of ethics/work culture
6. Lack of effective communication between teams
7. High Turnover
8. Shortage of talented programmers

Key Performance Criteria
1. High Turnover and Workforce Retention
Reasons:
a. Better prospect from competitor/other companies
b. Slow or no career development (includes promotion, salary hike, responsibility increase etc.)
c. Micromanaged by technical managers. No scope of autonomy or intellectual growth
d. High demand of talented programmers with some sort of managerial or leadership background.
Solutions:
a. Better career advancement prospects within the company if the employee stays for some number of years. May include promotion, on-site travel, managing teams etc.: Expectancy Theory
b. Challenging projects and more responsibility: Job Enrichment
c. Competitive pay and regular hikes: Expectancy Theory
d. Increase autonomy of programmers by providing high level management guidance and reducing micro-managing: Job Characteristics Model
e. Adopting 360 degree reviews to get feedback about supervisors: Job Characteristics
f. Make career paths clearly visible to programmers and criteria for career advancement universal: Goal Setting
g. Universal measurement of productivity among different programming groups: Expectancy Theory
h. Identify and recognize good performers and provide financial and

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