Premium Essay

Identifying Change Requirement

In: Business and Management

Submitted By cammywrites
Words 1156
Pages 5
Identifying Change Requirement

a. Requirements for change
Many factors require Fast Track Couriers Pty Ltd to change. Such as significant alterations in customer expectations and demand, new technologies, competitors with innovative business models, effective communication and influence, shifts in workforce behaviour and values and Human resource management.

b. How identified change needs link to the organization’s strategic plan/ goals.
To ensure the projected growth of 7.5% in market share, the organization can use proven and prudent marketing techniques to understand the market segments, create the correct messaging, ensure proper delivery and receipt of those messages, and adjust messaging and marketing approach based upon feedback.
E.g - Many delivery services have their own smartphone apps. The lack of a mobile application can be a huge weakness for the company.
New organizational capabilities; talents and skills possessed by employees need to be built in order to utilise technology such as PDA devices and GPS.
Strategic communications is a key change requirement. It is required to support the implementation of inter-departmental transformation. Transparent and frequent communication is essential to effective change management especially with drivers and employees with resistance.

4. Review the organization’s current state
Fast Track Courier Pty Ltd is a privately held company that has been operating in NSW in the last 15 years. Its primary business function is delivering medium to large size packages across metropolitan Sydney.
The organization is pursuing new growth and expansion through strategic change management, given the recent changes in the marketplace and potential growth in the state of NSW. But the company is struggling to meet heightened demand for increasingly complex technology solutions and high resistance to change....

Similar Documents

Premium Essay

Introduction to Testing

...the project manager assumes that the main focus of the testing activity in the project is not to meet the project schedule. But Its is a reality that a thorough and close monitoring of the Testing project is required to increase productivity, reduce cycle -time and improve quality. Below pie chart depicts the Project effort distribution by phase for a development project, where independent testing team performs the testing activity. Project Effort Distribution by Phase 21 35 Requirement Design Code & Unit testing Testing 25 19 A White Paper Page 2 of 20 Vinod Kumar Suvarna IBM, Bangalore A White Paper The Problem / Issues / Improvement Opportunity in Hand: Ask a Tester ‘Why he/she needs to burn midnight oil to churn a Quality Product?’ Answer is obvious ‘Needs to put extra time and effort to overcome the Project schedule slippage ‘ Ask a Project Manager ‘Why the Project is in trouble during the last phase?’ Answer is obvious ‘Not Sure, Did not anticipate the dynamic changes effecting the Project’ The White paper “Managing the Testing Project’ focuses on the challenges faced by the testing team to effectively manage the testing project. Also the approach to overcome this challenges is addressed in subsequent sections. Objective: The testing activity should begin from the inception stage of the product development. This should be treated as a...

Words: 2954 - Pages: 12

Premium Essay

Practical Experience Guide

...CPA Program The Practical Experience Guide EVE CHENG CPA SENIOR ANALYST BHP BILLITON Contents Practical experience requirement How to identify if your role is relevant Where do you fit? What skills areas do you need to demonstrate? Your mentoring relationship How to record your experience in the logbook The skills guide Personal effectiveness skills Leadership skills Business skills Technical skills 3 4 6 7 8 10 11 12 13 14 15 MICHELLE ROACH CPA 2 Practical experience requirement Did you know? Our studies show that members consistently perform better in their segments when they are enrolled in the practical experience requirement The practical experience requirement of the CPA Program gives you the opportunity to use the knowledge and skills gained in your education and apply them in your workplace. Combining your education with mentored practical experience will give you the opportunity to develop and demonstrate highly sought after technical and soft-skills that will benefit your entire career. Starting your practical experience requirement means that you are one step closer to your goal of becoming a CPA. CPA Australia recommends that you start the practical experience requirement and the professional level segments at the same time, if you are employed in a relevant role. What are the requirements? • complete a minimum of three years of relevant full-time or equivalent part-time work experience • demonstrate competence in 16 personal......

Words: 7844 - Pages: 32

Premium Essay

Not Sure

...Process Name Develop Project Charter Inputs Outputs Tools and Techniques Project Statement of Work Business Case Project Charter Experts Judgment Project Management Plan Experts Judgment Project Management Plan Approved Change Requests Deliverables Work Performance Information Experts Judgment Project Management Information System Enterprise Environmental Factors Change Requests Organizational Process Assets Project Management Plan Updates Contracts Enterprise Environmental Factors Organizational Process Assets Develop Project Management Plan Project Charter Outputs From Planning Processes Enterprise Environmental Factors Organizational Process Assets Direct and Manage Project Execution Project Document Updates Project Management Plan Performance Reports Change Requests Project Management Plan Updates Enterprise Environmental Factors Monitor and Control Project Work Experts Judgment Project Document Updates Organizational Process Assets Project Management Plan Work Performance Information Change Requests Status Updates Project Management Plan Updates Change Requests Perform Integrated Change Control Experts Judgment Change Control Meetings Project Document Updates Enterprise Environmental Factors Organizational Process Assets Close Project or Phase Project Management Plan Final Product, Service, or Result Transition Accepted......

Words: 3026 - Pages: 13

Premium Essay


...formally authorizes a project or phase. Documenting initial requirements that satisfy stakeholder's needs and expectations. Finalizing all activities across all Process Groups to formally complete the project or phase Project Management Plan Accepted Deliverables Organizational Process Assets Expert Judgment Tool & Techniques Outputs Inputs Inputs Project Statement of Work Business Case Contract (when applicable) Enterprise Environmental Factors Organizational Process Assets Tool & Techniques Outputs Expert Judgment 4.6 Close Project or Phase Closing Process Group 4.1 Develop Project Charter Initiating Process Group Final Product, Service, or Result Transition Organizational Process Assets Updates Project Charter Reviewing all change requests, approving, and managing changes to deliverables, org process assets, documents, and the PM Plan Project Management Plan Work Performance Information Change Requests Enterprise Environmental Factors Organizational Process Assets Expert Judgment Change Control Meetings Tool & Techniques Inputs Documenting actions necessary to define, prepare, integrate, and coordinate all other plans Project Charter Inputs Outputs from Planning Processes Enterprise Environmental Factors Organizational Process Assets Tool & Techniques Outputs Expert Judgment 4.5 Perform Integrated Change Control Monitoring & Controlling Process Group 4.2 Develop Project Management Plan Change Request Status Updates Project Management Plan Updates......

Words: 2545 - Pages: 11

Premium Essay

Project Audit

... | 7. Project Communications Management | | | | 8. Project Risk Management | | | | 9. Project Procurement Management | | | | 10. Other Matters | | | | PROJECT MANAGEMENT KNOWLEDGE AREAS Knowledge areas provide for a comprehensive checklist. PROJECT INTEGRATION MANAGEMENT   A subset of project management that includes the processes required to ensure that the various elements of the project are properly coordinated. It consists of:   * Project plan development—integrating and coordinating all project plans to create a consistent, coherent document. * Project plan execution—carrying out the project plan by performing the activities included therein. * Integrated change control—coordinating changes across the entire project.   PROJECT SCOPE MANAGEMENT   A subset of project management that includes the processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully. It consists of:   * Initiation—authorizing the project or phase. * Scope planning—developing a written scope statement as the basis for future project decisions. * Scope definition—subdividing the major project...

Words: 892 - Pages: 4

Premium Essay


...stakeholders expectations and use a modified balanced scorecard which includes all stakeholders. Initiating Process Group The Initiating Process Group consists of the processes that facilitate the formal authorization to start a new project or a project phase. Initiating processes are often done external to the project’s scope of control by the organization or by program or portfolio processes, which may blur the project boundaries for the initial project inputs. For example, before beginning the Initiation Process Group activities, the organization’s business needs or requirements are documented. The feasibility of the new undertaking may be established through a process of evaluating alternatives to pick the best one. Clear descriptions of the project objectives are developed, including the reasons why a specific project is the best alternative solution to satisfy the requirements. The documentation for this decision also contains a basic description of the project scope, the deliverables, project duration, and a forecast of the resources for the organization’s investment analysis. The framework of the project can be clarified by documenting...

Words: 3446 - Pages: 14

Premium Essay

Identifying Strategic Issues

...Identifying Strategic Issues Cherra T. Hampton-Mitchell Benedictine University Abstract Phase four of the Mobilizing for Action through Planning and Partnerships (MAPP) process provides guidance for identifying strategic issues in the target community (National Association of County & City Health Officials, n.d.). According to the National Association of County & City Health Officials (NACCHO), identifying strategic issues reveals what is important within the community (NACCHO, n.d.). By identifying these issues, strategies can be developed to improve community health (NACCHO, n.d.). The purpose of this research is to identify strategic issues in Petersburg, Virginia. Synthesis and Analysis Four MAPP Assessments were conducted during phase three of the MAPP process. The four assessments include the Community Themes and Strengths Assessment, the Local Public Health System Assessment, the Community Health Status Assessment, and the Forces of Change Assessment (NACCHO, n.d.). Each Assessment revealed important information about community health in Petersburg, Virginia and must be analyzed to give a complete picture (NACCHO, n.d.). The Community Themes and Strengths Assessment (CTSA) revealed several important thing about Petersburg. Petersburg, despite being a small city, has a wealth of healthcare resources within city limits and in the surrounding area. There are two organizations that provide......

Words: 1058 - Pages: 5

Premium Essay


...environments, and effective decision-making processes. Therefore, many organizations are trying to catch up the development gap with the industry by means of technology acquisition. Technology acquisition process is essential in developing a good management Information system for an organization. Many IT projects have failed because of poor design planning, false selections of the development, and a lack of follow up on key milestones addressed in the acquisition process. The terms acquisition refers to all stages from buying, introducing, applying, adopting, adapting, localizing, and developing through to diffusion. The acquisition issue is multifaceted for various reasons including large variety of IT applications, rapid change in new technology, and involvement of several business entities in organization. The set of processes for the build, lease, or buy decision must be identical for every instance or business opportunity that arises. The process determine the strategic value and potential savings of the proposed project, as well as factors like business transformation versus drive for competitive advantage. The range of IT application stipulates a variety of advance approaches. The application itself can be acquired by in-house development, buy, lease, outsource, or any combination of two. Examples are when a company website can developed in with HTML,JAVA, or any other web programming languages. Some other alternatives would be......

Words: 2027 - Pages: 9

Premium Essay

Project Management

... | | | | | | WORD COUNT: 4,091 | | | TABLE OF CONTENTS PAGES 1. DEFINITIONS, METHODS AND PRACTICES OF PROJECT MANAGEMENT 3 - 6 2. ACTIVITIES AND TECHNIQUES FOR PROJECT MANAGEMENT 7 - 22 3. SKILLS AND COMPETENCIES OF A PROJECT MANAGER 23-30 4. CHANGE MANAGEMENT 31-33 5. STAKEHOLDERS CONSULTATION 34-37 6. REFERENCES AND BIBLIOGRAPHY 38-42 A. DEFINITIONS The term ‘project’ can be described as a unique one-off activity, which has a unique specification, with a definite duration and is constrained by a budget. According to the Chartered Management Institute, a project is an “activity that has a beginning and an end which is...

Words: 4453 - Pages: 18

Premium Essay

Project Managment

...3. Introduction: 3.1. Description of the Company: The Urban Development Corporation of Trinidad and Tobago (UDeCOTT) is a state owned company of Trinidad and Tobago. It was founded on December 28, 1994. It is carrying out construction projects that form Vision 2020, which is a plan created by the Trinidad and Tobago government, to achieve first world status, by the year 2020. UDeCOTT is a limited liability company registered under the Companies Ordinance (Ch. 13 No. 1) and specializes in project management. The Corporation’s line Ministry is the Ministry of Planning, Housing and the Environment. 3.2. Mission of the Company: UDeCOTT mission is to fulfill its role as the Government's primary developer of choice through the physical development and rehabilitation of urban and other designated areas. This will be achieved in accordance with aesthetically pleasing, environmentally sound and commercially viable principles. UDeCOTT is guided by the following Corporate Values: • Value for Money • Involvement • Confidence • Accountability • Performance • Professionalism 3.3. Description of the Project: The MOE Towers, which was designed specifically with the varied needs of the public at its core, will provide the public with a central location to access the wide-ranging services of one of our nation's most frequently accessed Government Ministries - the Ministry of Education. Both the Ministry's staff and the public that it serves will be able to take advantage of...

Words: 3161 - Pages: 13

Free Essay


...Learning Objectives Explain why identifying use cases is the key to defining functional requirements Describe the two techniques for identifying use cases i.e. user goal technique and event decomposition technique to identify use cases Apply the CRUD technique to validate and refine the list of use cases Describe the notation and purpose for the use case diagram Draw use case diagrams by actor and by subsystem Overview Chapter 2 provided an overview of systems analysis activities, functional and non-functional requirements, modelling, and information gathering techniques This Chapter focuses on identifying and modelling the key aspect of functional requirements – Use Cases In the RMO Tradeshow System from Chapter 1, some use cases are Look up supplier, Enter/update product information, Enter/Update contact information This chapter’s opening case Waiters on Call, examples of use cases are Record an order, Record delivery, Update an order, Sign in driver, Reconcile driver receipts, Produce end of day deposit slip, and Produce weekly sales reports Systems Analysis and Design in a Changing World, 6th Edition 4 Systems Analysis and Design in a Changing World, 6th Edition 3 1 7/25/2014 Use Cases Use Case — An activity that the system performs, usually in response to a request by a user Use cases define functional requirements Analysts decompose the system into a set of use cases (functional decomposition) Two techniques for Identifying use cases 1. User......

Words: 1939 - Pages: 8

Premium Essay

Tna Review

...Compliance Management Framework 4 1. Purpose 4 2. Scope 4 3. Compliance Management Introduction 4 4. The Policy 7 5. Risk Management 7 6. Compliance Management Process 8 7. Responsibility and Accountability Structure 9 7.1 Overview 9 7.2 Council 9 7.3 Vice-Chancellor and CEO 10 7.4 Executive Management 10 7.5 Managers 11 7.6 Audit and Risk Directorate (ARD) 11 7.7 Employees 12 8. Reporting Responsibilities 12 8.1 Annual Reporting 12 8.2 Obligations Register 12 8.3 Breach reporting and management 13 8.4 External Reporting Requirements 13 9. Annual Compliance Management Calender 14 Section 2 : Compliance Management Operating Procedure 16 1. Application 16 2. Purpose 16 3. The Compliance Management Process 17 3.1 Understand the Legal, Regulatory and Business Environment 18 3.2 Create and Maintain Compliance Requirements and Obligations Registers 21 3.3 Compliance Risk Assessment - Identify, Analyse and Evaluate Compliance Risks 24 3.4 Manage Obligations 26 3.5...

Words: 9709 - Pages: 39

Premium Essay

Strategy Map

...of sales amounts due from Travel Agents, and settling of the funds due to Airlines, this process is done through the Hinge Bank Account while ensuring the funds of the Airlines are safeguarded against any risk. The business unit is comprised of a Central Team in XXXX, managing the coordination and development of the process, combined with a Regional Team responsible for execution of the daily operations. The development of the strategy map, allows the Funds department to address the following areas: ➢ Identification and Alignment of the Funds objectives with the “DEPARTMENT Strategic House” and Vision. ➢ Communication Tool to allow the stakeholders to understand the key areas the department are focusing on. ➢ Identifying the cause and effects of implementing certain processes and strategies, and how this would contribute to driving the organizational objectives. [pic] [pic] Learning and Growth Perspective People, Performance & Development: ➢ One of the key objectives of DEPARTMENT is to deliver its mission, by making the organization a great place to work through living and upholding its values on an everyday basis. o Ensure the staff are well trained: The Funds Teams need to be well trained. The ability to create a “teach and learn” culture among the team. o Promote International Career Development: DEPARTMENT is strongly committed to providing employees with greater opportunities for promotions and......

Words: 1926 - Pages: 8

Premium Essay

Personal and Professional Development

...potential candidates for actual or anticipated organizational vacancies. Or from another viewpoint, it is a linking activity- bringing together those with jobs to fill and those seeking jobs’’. This means, recruitment is the process of searching for persons who possibly may be appropriate to fill vacancies and to persuade them to apply for the vacancies. There are so many factors to be measured to warrant that recruitment processes are valuable in attracting suitable candidates. Thus: The Employment Laws, The Job requirements, which are understood by carrying out a job/role analysis, the organization’s goals and strategies, to mention but a few. The Employment Laws: Health and Safety at Work Act(1974). In this area this act ensures the safety and welfare of all employees in any work activity by protecting other against risk to health and also the safety of any one who is affected by work activities. According to the Human Rights Act 1974; It is about identifying and acknowledging individuals, as well as group differences, treating people as individuals, and placing positive value on diversity in the community and in the workforce. Learners and professionals at St-Patrick’s care home will reflect this diversity around gender, race and...

Words: 3569 - Pages: 15

Premium Essay

Purchasing and Quality Management

...manufacturers and suppliers (How changes involved over time overall business industry)  Partnerships can be segmented into three tiers based on the intensity and duration of the relationship: 1. Tier I •Short-term, single-function / division coordination 2. Tier II •Extend coordination to integration and encompass multiple activities over a longer time span 3. Tier III •Dilate into “significant” levels of operational integration •Independent” Tier III firms view their partners as difficult-to-replace extensions of themselves 11 •Supplier partnerships (Strength, benefit and risk of partnerships)  Some benefits of a supplier partnership include  Gains from higher quality  Transaction costs may be reduced through: • Economies of scale •Decreased administrative and switching efforts •Process coordination / integration •Quantity discounts  Risks of Supplier Partnerships  Most importantly, heavy reliance on one partner can be disastrous if the partner does not meet expectations  Risk decreased competitiveness due to loss of parental control  Firms can overestimate partnership benefits while ignoring potential shortcomings What can be done differently?  Partnership Implementation and Critical Success Factors  Before firms can enjoy the benefits of partnership, they must first endure the complicated and intricate partnership implementation process  Partnership involves significant attitudinal and structural change from traditional......

Words: 390 - Pages: 2