...Most modern organizations have knowledge on how to tap on diversity to get a competitive business advantage. Managing of diversity is now put alongside issues such as corporate social responsibility and ethics as an appeal to many consumers and to win a large share of the market. This discussion will explore what diversity is, what a diversity program is and the importance of diversity management to an organization. Firstly, there is a need to discuss what diversity is. Most people think of diversity as managing the relationships among races in an organization. However, diversity goes beyond race relationships. According to Rand (n.d) diversity relates to the differences that arise due to the presence of people with diverse demographic characteristics in an organization. Rand identifies the following as some of the demographic traits that brings in diversity: race, ethnicity, gender, age, religion and disability, among others. Managing diversity relates to how to meet the various needs of people of different age, race, gender, religion among others. A diversity program is the details of how an organization strives to meet the needs of its diverse workforce or stakeholders. In this essay the writer is talking of diversity as it mostly relates to the organization’s workforce. A diverse workforce is where there are employees of different demographic characteristics. Employees must be of varying age ranges, various races, varying religious backgrounds, different educational level...
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...Issues relating diverse and cross cultural workforce R.RAAKESH(12608013) INTRODUCTION The diverse workforce has become a reality today. The impact of cultural diversity varies with the type of environment and firm’s overall strategy. As more and more number of firms move from domestic, multidomestic, multinational strategies to operating as a truly global firm, the significance and impact of cultural diversity increase markedly. Management of cultural differences has become more important for creating advantages and getting competitive edge. Companies must also consider stakeholders as employees. The viewpoints of stakeholders such as shareholders, suppliers, public agencies, and government regulators should be considered in shaping the culture of performance and approaching the diverse markets. In number of situations employees, customers and other stakeholders in the service environment interact to produce the ultimate service outcome. To solve the problem of unfair, inequitable treatment of diverse people, both as employees and customers, managers must recognize that such treatment is bound with bureaucratic structure, subjectivity and irrationality, inappropriate policies and practices, ineffective implementation of human. Companies should completely reshape the working culture that make possible the integration of a broad range of viewpoints that leads to a redefinition of how work gets done and how diverse markets are approached and capitalized upon. All employees...
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...managerial effectiveness Assignment: Managing diversity in Toyota company Lecturer: Dawid Mwaura Student: Shohruh Aminov (L0366NINI1012) 2013 Table of Contents Executive summary 3 Introduction 3 Company overview 3 Critical Analysis 4 Diversity at workplace 4 Diversity dimensions 5 Diversity issues 5 Diversity advantages 6 Managing diversity 7 Diversity in Toyota 8 Conclusion 8 Recommendations 8 References 9 Bibliography 10 ------------------------------------------------- Executive summary This paper will evaluate diversity in Toyota company in 21st century. Referring to a various theories in diversity it creates understanding around diversification at workplace and will analyse whether diversity assists to achieve company’s goals and objectives. The report pounders about increasing self-awareness in terms of personal perspectives of diversity issues. It recommends set of suggestion to enhance skills to solve problems related to diversity dilemmas. Main recommendation of the paper is to bring different nationalities to the board of directors of the company, because in long term the company may face disadvantages of having only Japanese nationality at corporate governance. ------------------------------------------------- Introduction Diversity itself is not a new phenomenon; it has been part of the society for many centuries, however in 21st century it has become more and more crucial. Either diversity is against politics or economics, it...
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...Managing Diversity in the Workplace The modern business environment is marked by the many people-oriented variables brought to organizations. These variables include gender, race, age, and religion, and socioeconomic background, regional and national origin. All these factors form the current workforce in the market place. Diversity is widely recognized as one of the world’s greatest strengths. Diversity continues to affect the society and the organizational workforce in the process of shaping the 21st century workforce (Konrad, 2006). Organizations appreciate individual sensitivity and differences to allow them to succeed at the organizational mission. Sensitivity and training on diversity focuses on changing the standards and expectations of people. This paper gives details on understanding diversity. Although the scope is limited, it highlights how the understanding of diversity is a challenge in managing the current workforce. It remains a fact that the contemporary workforce does not have the same desires as the previous workforce. Work diversity is a challenging experience. Managing and valuing diversity touches on peoples’ values, emotions and beliefs. It demands that people must change their behavior. It demands that organizations must question and change their systems, policies and practices some of which have not been questioned for centuries. Besides, they have contributed to the organization’s values, traditions, and ultimate success (Albrecht, 2011)...
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...Introduction Workplace diversity in simple terms is the inclusion of a variety of employees with different backgrounds. These differences can be expanded upon to not only include race and gender but to also include religion, culture, age, marital status, educational qualification, and many more. As companies become more globalized we will continue to see an increase in the number of diverse employees as well as the types of diversities within an organization. With this diversity comes some difficulties but the benefits exceed the negative by increasing an organizations competitiveness. This competitive increase is due to the ability of diverse groups to enhance creativity and innovation while making better decisions but only if diversity is properly managed. If organization want to become leaders in their market then effective practices and diversity initiatives must be a cornerstone beginning with Human Resource Departments and expanding though every aspect of the organization. Why encourage Diversity? One important if not overlooked reason is to meet legal requirements. The government has mandatory non-discrimination laws which can result in large monetary penalties or the loss of government contracts. Therefore, it makes sense to employ a diverse workforce if for no other reason than to prevent loss of revenue through legal ramifications. Second is organizational marketing strategy. Having a diverse workforce will assist in selling products to people...
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...Introduction: Diversity in the workplace is natural to Canada with its multicultural population and more than 250,000 newcomers entering the country every year (Government of Canada). One of the distinguished features of Canada’s current workforce is its growing diversity. As a concept, diversity refers to a broader set of qualities than race and gender. Its dimensions include, but are not limited to, age, ethnicity, educational background, geographic location, income, marital and parental status, religious and moral beliefs, physical abilities, working experiences, and job classifications. For example, for the first time in history, today’s workplace accommodates four different generations — the Matures, the Baby Boomers, Generation X, and the Generation Y. Each age group brings different perspectives on life and work; all of them relate differently to the same working environment; all of them bring new ideas that benefit the workplace on different levels. It is a great challenge for both employers and employees to learn to value and to embrace differences and not get caught up in stereotyping those who look, think and act differently. It is a great need to start learning about diversity by talking to people, asking questions and listening. The more we know about differences, the more we understand them and the more we can appreciate and value their contributions to the workplace. Employers need to learn how to integrate and manage their diverse workforce; employees need...
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...Human Resource Management (HRM) interventions targeted at developing, integrating and supporting the employees in an organization. These interventions operate on the premise that employee development and well-being can lead to increased organizational performance. There are three main HRM interventions: Performance Management, Developing Talent and Managing Workforce Diversity and Well-Being. 1. PERFORMANCE MANAGEMENT “Performance management involves goal setting, performance appraisal, and reward systems that align member work behavior with business strategy, employee involvement , and workplace technology” (Cummings &Worley, 2009). Research has shown that organizations with a fully functional performance management system outlive those...
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...How a Multicultural Workforce Might Affect Teamwork and Communications in Large Companies Bethany Ward, Nicole Ortiz, Brandi Cook Learning Team B University of Phoenix COMM/215 Linda Lawliss February 5, 2007 Large companies find a multicultural workforce essential because they have to do business effectively with many diverse cultures in order to be successful. Unique skills and/or lower costs become more accessible to companies when they broaden their work forces. However, in working with different cultures and backgrounds, many companies face difficulties and challenges they must overcome. Managing a diverse workforce is an important task for today’s corporations. The idea of a diverse workforce is not a new concept. “According to The History Channel, in the 1850’s, Chinese and Irish laborers were brought over to lay the tracks for the transcontinental railroad, which raised anger of those who had arrived a hundred years earlier”. (Cartby, 2006). No matter how angry people may get over diversity and new workers coming to America in search of a better life, it’s not going to go away. Ethnic backgrounds are just one dynamic of a diverse workforce. According to the Workforce 2000 study funded by the U.S. Department of Labor: “Immigrants, women and people of color accounted for 85 percent of the net growth in the labor force throughout the 1990’s”. (Cartby, 2006). This study proves the workforce of the future is going to become even more diverse...
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...Chapter 01 Human Resource Management: Gaining a Competitive Advantage True / False Questions 1. Companies have historically looked at HRM as a means to contribute to profitability, quality, and other business goals through enhancing and supporting business operations. True False 2. The human resource department is most likely to collaborate with other company functions on outplacement, labor law compliance, testing, and unemployment compensation. True False 3. The three product lines of HR include a) administrative services and transactions, B) financial services, and c) strategic partners. True False 4. The amount of time that the HRM function devotes to administrative tasks is decreasing, and its roles as a strategic business partner, change agent, and employee advocate are increasing. True False 5. Advances in technology have allowed HR services to be offered more on a self-service basis than in the past. True False 6. HR functions related to areas such as employee development, performance management, and organizational development are outsourced most frequently. True False 7. Evidence-based HR provides managers with data to make decisions, instead of just relying on intuition. True False 8. Stakeholders of a company are shareholders, the community, customers, employees, and all of the other parties that have an interest in seeing that the company succeeds. True False ...
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...ABC Corporation Memo Team B MGT308 – Managing Diversity January 31, 2011 ABC Corporation Memo To: Executive Board of ABC Corporation From: Diversity Management Team Date: 9 March 2011 Subject: Cultural Inclusion Strategy_________________________________________________ In addition to our meeting last week on cultural differences when acquiring our subsidiary in China, we’d like to discuss how cultural inclusion in the workplace will benefit ABC Corporation. First of all, our corporation calls for us to have a workforce that is appreciative and helpful to individuals with the capability, perseverance and assurance for the overall progress of the corporation. We understand that there may be concerns about how we will implement each new plan. Despite this initial effort, we are secure that you will all soon enjoy the benefits of our new strategy. ABC Corporation’s goal is to provide a multicultural, supportive, and welcoming work environment. ABC focuses on hiring and retaining the best and most talented people to help the company strive for excellence. Achievement involves attaining and maintaining the most proficient individuals in the workforce and cultivating that skill and enthusiasm toward the mission and goals of ABC Corporation. Any effort to chart cultural policies related to cultural diversity has to take into account the existence of multiple definitions of cultural diversity. While management understands the effectiveness...
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...would help? Of course we think it would! Since there are HR-related problems both in the home office and in the branches, it is clear that if a personnel office were set up, it wouldneed to help to coordinate the HR activities in the branches. 3. What specific functions should it carry out? What HR functions would then be carried out by supervisors andother line managers? What role should the Internet play in the new HR organization? There is room for quite abit of variation in the answers to this question. Our suggested organization would include: HR Unit: job analyses,planning labor needs and recruiting, providing advising and training in the selection process, orientation of newemployees, managing wage and salary administration, managing incentives and benefits, providing and managing theperformance appraisal process, organization-wide communications, and providing training & developing services.Supervisors and Other Line Managers: interviewing and selection of job candidates, training new employees,appraising performance, departmental & personal communications, and training & development. Internet and HR: shiftsome activities to specialized online service portals and/or providers. Continuing Case: Carter Cleaning Company 1. Make a list of 5 specific HR problems you think Carter Cleaning will have to grapple with? Potential answers could include the following:1)...
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...Introduction The Following Report has been prepared for Gordonvale Fitness Center in order to address the current staffing issues and discuss further options into managing workforce planning. The below recommendations are to assist the business in promoting a fair and happy working environment in the hope that the Organisation is seen as an employer of choice to future potential job seekers whilst supplying job satisfaction to its current employee’s. Body Ultimate Fitness and Therapy currently employs on average of 30 individuals of various roles at any given time. The center has a member rate of approx. 1500 members; this number has fluctuated but not increased significantly. After surveying staff members to gain some insight on where the issues may lie, some common comments that where made where; - No-one cares, there is no future in this centre – loads of customers, but not enough staff - We have had no training at all since we have been here - I still haven’t a Position Description given to me - Never had an appraisal meeting – no feedback at all - Wages keep changing, I don’t know how I am paid - Don’t even know what our corporate goals are supposed to be - We don’t have any qualifications to do this work – I would like to do some - Friends are keen to start here, but don’t know how to apply The organization has a work place strategy in place in which they plan to achieve (including increasing the overall profit...
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... M7X00595 HUMAN RESOURCE MANAGEMENT Raspberry Pi Foundation Table of Contents INTRODUCTION 3 MANAGING AN INCREASINGLY DIVERSE AND INTERNATIONAL WORKFORCE 4 DIVERSITY MENTORING PROGRAM 4 International Regulations 4 Advocate a diverse workforce 5 Cultural awareness training program 5 THE NEED FOR ‘CONTINUOUS IMPROVEMENT’ IN THE COMPANY 6 Communication 6 Cross Training 7 Feedback 8 Celebrate people's successes 8 THE EMPLOYEE DEMAND FOR IMPROVED REWARDS AND ‘WORK-LIFE BALANCE’ 9 Employee assistance programs 9 Provide a paid day off for birthdays 10 Provide incentives 10 A Four-Day Work Week 10 Working from Home 11 THE MAIN CHALLENGES TO BE FACED, HOW HR NEEDS TO RESPOND TO THESE CHANGES OVER THE NEXT 5-10 YEARS. 11 Retaining and Rewarding Talented employees 11 Managing work-life balance 12 Managing change and cultural transformation 12 CONCLUSION 13 REFERENCES 14 INTRODUCTION “The Raspberry Pi Foundation is a registered educational charity (registration number 1129409) based in the UK. The Foundation’s goal is to advance the education of adults and children, particularly in the field of computers, computer science and related subjects. The raspberry Pi Foundation...
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...individual practice (Becker, Huselid, and Ulrich, 2001), with the basic premise that improvements in individual employee performance will automatically enhance organizational performance. In the 1990s, an emphasis on strategy and the importance of HR systems began to emerge. Both researchers and practitioners began to recognize the impact of aligning HR practices with organizational strategy. HR has now emerged as a strategic paradigm in which individual HR functions, such as recruitment, selection, training, compensation, and performance appraisal, are closely aligned with each other and also with the overall strategy of the organization. This new approach of managing human resources has introduced a more strategic role of HRM in an organization. Globalizations, technological advance, changes in the nature of work, changes in workforce demographics are the factors that demand more strategic role of HRM in management. In order to play a more strategic role as a HR manager you need to involve in many tasks like creating strategy execution role, creating formulation execution role, creating a strategic HRM system, creating high-performance-work system, translating strategy into HR policy & practice, and creating a HR scorecard process. 2. WHY AS A HR MANAGER YOU NEED TO PLAY A MORE STRATEGIC ROLE IN YOUR ORGANIZATION TODAY? 2.1 Globalization The term Globalization has invaded the mind of every successful businessman and the concept of Global Village is a common issue in the modern...
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...ABSTRACT Workplace diversity exists when companies hire employees from various backgrounds and experiences. Many companies see workplace diversity as an investment toward building a better business. Although workplace diversity provides many benefits, it also poses many challenges to employees and managers. To reap the benefits of workplace diversity, employees and managers must understand the challenges and know how to effectively deal with them. Diversity is commonly interpreted in relation to ethnicity, gender and culture. Diversity also captures the differences and similarities between individuals and group, encompassing race, ethnicity, gender, culture, age, sexual orientation, religion, language, education, family status, physical and mental ability. These demographic variables are related to other important diversity characteristics such as values, attitudes, interaction styles, physical and cognitive abilities and non-work commitments. The impact of diversity is both positive and negative. The research questions was: How can diverse workforce affect the organization? Table of Contents Chapter 1. Introduction 4 Background of the Study 4 Statement of the Problem 4 Purpose of the Study 5 Research Questions 6 Chapter 2. Literature Review 6 Chapter 3. Methodology 12 Data Analysis 12 Final Results 14 References 15 CHAPTER 1. BACKGROUND Today, globalization has become...
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