... 3 2. Introduction 3 3 Relating Emotions and Identity and Change 4 3.1 Emotions and Identity connection 4 3.2 Continuous Change Challenges Identities 5 3.3 Identity Work and Emotion in Change 6 3.4 Organizational change and Emotions 7 4. Counter Productive Emotion Management 8 4.1 Display Rules 8 4.2 Change Roles and Obligations 9 4.3 Interpersonal Influence 9 5. Guidelines for managing emotions during change 9 6. Discussion 10 7. Conclusion 11 8. References 12 Abstract Change is endemic. It is rapid, and often has significant implications. Change has become the norm rather than the exception, leading organizations through fundamental change processes still poses a major challenge to management. Emotional reactions are often viewed as one of the obstacles to successful change. In this paper I re-conceptualize the emotional experience of change through an identity lens, guided by the question of how and why organizational changes tend to be experienced emotionally. Firstly, I argue that continuous organizational changes are experienced emotionally. Secondly, I view identity as constructed from experiences relating a person to his/her world. I argue that organizational change alters such relationships which form our identity. And third I assume that as outcome of such disruptive changes, individuals engage in identity work in order to incorporate ongoing emotional experiences into...
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...Section 1 Organizational Culture: set of artifacts, values and assumption that emerge from the interaction of organizational members Open social system operating a dynamic environment. CRITERIA to identify something as culture: 1. Deeply felt or held 2. Commonly intelligible 1. Accessible to a cultural group Organization = Ordered and purposeful interaction among people. Purposeful, because its members produce (supero-rdinative) goal-directed activities. Organizational communication is a continuous process through which organizational members create, maintain and change the organization. (it includes business communication) N.B. All organizational members take place in it; messages are produced to create a shared meaning of messages, but it is not always achieved. Those messages vary in form according to various factors (power distances, roles, goal, method, non-verbal), and to be fully understood have to be considered in their contexts Culture: "the collective programming if the mind that DISTINGUISHES the members of one group tor category of people from another" (Hofstede 2001) Is both a process and a product; is confining (imitates groups) and facilitating (gives us a way to better understand what is happening) Cultural Symbol = physical indicators of organizational life (Rafaeli & Worline 2000) ARTIFACTS: visible/tangible, are also part of them norms, standards, customs and social convention. Norms: pattern of behaviors or communication...
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...The Leadership Quarterly 12 (2001) 133 ± 152 Leadership, values, and subordinate self-concepts Robert G. Lorda,*, Douglas J. Brownb a Department of Psychology, University of Akron, Akron, OH 44325-4301, USA b University of Waterloo, Waterloo, Ontario, Canada Abstract This article discusses two means by which leaders can impact on subordinate self-regulatory processes Ð making particular patterns of values salient and activating specific subordinate selfconcepts. Research indicating compatible structures among values and self-identities is discussed, and it is suggested that such structures are automatically related by networks of mutual activation or inhibition. The potential of this framework for advancing leadership practice and research is also discussed. D 2001 Elsevier Science Inc. All rights reserved. 1. Introduction Most definitions of leadership share the common assumption that leaders influence subordinate's task and social behaviors (Yukl, 1992). However, the leadership literature, in general, has paid little attention to understanding the intervening mechanisms by which leaders influence followers. Instead, much of the research has focused on the relationship between a leader's behavior or traits and subordinates' satisfaction, behavior, and performance (Lord & Maher, 1991). In the present paper, we attempt to partially bridge this gap by focusing on two key intervening mechanisms Ð values and self-concepts Ð that link leader characteristics and important...
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...defined as infringement of the Human Rights Code by discrimination on the basis of gender identity and gender expression. Gender identity is linked to a person’s sense of self, and the sense of being male or female. A person’s gender identity is different from their sexual orientation, which is also protected under the Code. Gender expression is linked to how individuals express and portray themselves for others to view them. The first important piece of information we are given about Kimberly was that she was born a male but started living as a female at the age of 29 therefore she is transsexual, which introduces another legal concern of whether or not Kimberly is a man or a woman. We also know Kimberly was let go from her position at the rape crisis center and had discriminated against her during her volunteer training. As we know based on the situation, the rape crisis center that Kimberly was volunteering at only hired women; which may be not be discrimination because of the bona fide occupational requirement. Formally in Kimberly’s past she had experienced emotional abuse in a relationship, and she was referred to an organization that assists battered women. With her previous experiences in mind, she reached out to the rape crisis center to volunteer. Kimberly was asked to leave the premises after someone identified her as a person who had not always been a woman, solely based on her appearance. Because of Kimberly’s past experiences, she wanted to give back to the community...
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...The Leadership Quarterly 12 (2001) 133 ± 152 Leadership, values, and subordinate self-concepts Robert G. Lorda,*, Douglas J. Brownb a Department of Psychology, University of Akron, Akron, OH 44325-4301, USA b University of Waterloo, Waterloo, Ontario, Canada Abstract This article discusses two means by which leaders can impact on subordinate self-regulatory processes Ð making particular patterns of values salient and activating specific subordinate selfconcepts. Research indicating compatible structures among values and self-identities is discussed, and it is suggested that such structures are automatically related by networks of mutual activation or inhibition. The potential of this framework for advancing leadership practice and research is also discussed. D 2001 Elsevier Science Inc. All rights reserved. 1. Introduction Most definitions of leadership share the common assumption that leaders influence subordinate's task and social behaviors (Yukl, 1992). However, the leadership literature, in general, has paid little attention to understanding the intervening mechanisms by which leaders influence followers. Instead, much of the research has focused on the relationship between a leader's behavior or traits and subordinates' satisfaction, behavior, and performance (Lord & Maher, 1991). In the present paper, we attempt to partially bridge this gap by focusing on two key intervening mechanisms Ð values and self-concepts Ð that link leader characteristics and important...
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...Identity based views of the corporation Insights from corporate identity, organisational identity, social identity, visual identity, corporate brand identity and corporate image Abstract Purpose – The purpose of this paper is to consider advances in corporate identity scholarship on the occasion of the tenth anniversary of the first special edition of corporate identity to appear in the European Journal of Marketing in 1997. Design/methodology/approach – The paper takes the form of a literature review. Findings – The notion of, what can be termed, “identity-based views of the corporation” is introduced. Each of the ten identity based perspectives that inform the above are underpinned by a critically important question which is believed to be of considerable saliency to marketing scholars and policy advisors alike. As a precursor to an exposition of these ten perspectives, the paper discusses five principal schools of thought relating to identity and identification ((the quindrivium) which can be characterised as: corporate identity (the identity of the organisation); communicated corporate identification (identification from the organisation); stakeholder corporate identification (an individual, or stakeholder group’s, identification with the organisation); stakeholder cultural identification (an individual, or stakeholder group’s, identification to a corporate culture); and envisioned identities and identifications (this is a broad category and relates to how an organisation, or group...
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...Network Structure and Inter-organizational Knowledge Sharing Capability ABSTRACT This paper examines how the structure of a supply network can affect the inter-organizational knowledge sharing capability, which is expressed by absorptive capacity and shared identity. The supply network structure is analyzed by two dimensions – formality and centrality. Propositions about the relationships between network structure and knowledge sharing capability are suggested at the end. Subject Areas: Supply chain management, Inter-organizational knowledge sharing, Absorptive capacity, Shared identity, Network structure. 1 1. INTRODUCTION Historically, individual organizations have tried to improve their own performance in an effort to gain competitive advantage. Today, the success of an individual organization depends largely on the performance of its suppliers and customers [1]. Consequently, supply chain or supply network management is one of the critical success factors in today’s marketplace [2]. As organizations increasingly connect with and rely on partners and suppliers in their supply networks, interdependencies among these organizations naturally increase. This increase, in turn, makes today’s supply networks more complex [3], and members of such complex supply networks face many sources of uncertainties – internal as well as external1. Fisher [4] argues that the strategy of the supply network – lean vs. responsive – should be aligned with the product types – functional vs...
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...Original Article Rationality, norms and identity in international relations Ji Young Choi Department of Politics & Government, Ohio Wesleyan University, Elliott Hall 204, Delaware, OH 43015, USA. E-mail: jychoi@owu.edu Abstract This article examines major debates between rationalism and constructivism. It presents that there are politically significant motives of social actions, including norms and identity, which cannot be completely subsumed by the concept of instrumental rationality. These ideational or social-psychological motivations are governed primarily by thymos or affect (the moral or emotional part of the human personality) and/or valueoriented rationality. We need more flexible assumptions about main actors and their motives than those of rationalism to explain appropriately the politics of anger, loyalty and a sense of justice at international levels. However, constructivism’s emphasis on ideational motivations cannot totally replace rationalism in explaining international political life. Constructivism maintains that identity or norms are causally prior to actors’ interests. Yet when there is conflict between pursuit of interests and maintenance of identity or norms, actors’ strong and well-defined self-interests can overrule their contested or unstable identity or norms. In short, causal arrows can flow in either direction between identity or norms and interests. This implies that rationalism and constructivism are complementary rather than competitive...
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...has played a significant role in its view of culturally and ethnically diverse individuals. The design of education and the need for income has limited the inclusion of diversity and forced integration through curriculum, and social requirements for assimilation. The personal image of how those from a European dissent view themselves, as Case (2012) refers to as available unearned resources that whites are unaware of, but have the ability to utilize every day. Due to the opportunities, this places a deeper level of importance on assimilation, which exposes the roles non-white individuals have learned to play for acceptance. In many cases, it has cost humanity the knowledge and growth diversity adds...
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...imagery is a highly involved mental process that marketers pursue in order to challenge the perceptions of internal and external stakeholders. Corporate advertising is big business with expenditures of more than nine billion dollars. The knowledge of that may affect how consumers feel about brands from a particular corporation or so one would think. The two concepts overlap one another. Corporate imaging and brand naming can be used together to present to consumers a total package of satisfaction, good product/service from a good company. Introduction One of the most critical ingredients in the successful development of an integrated marketing communications plan is effective management of an organization’s image. A firm’s image is based on the feelings consumers and businesses have about the overall...
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...leadership, contributes to employee success within an organization. The paper cites research by various highly esteemed professors and the primary sources were various internet articles, journals and websites. Introduction The use of positive psychology, originally proposed by Martin Seligman in his 1998 Presidential Address to the American Psychological Association, has been garnering support in recent studies. It focuses not on why people fail, but rather why they flourish and excel. Recent studies have shown that Empowering Leadership can affect employee creativity. By use of the word “creativity” we refer to the “out of the box’ ideas used in production and problem solving. Professor Alex Linley of the University of Leicester maintained that part of the empowering process calls for the leader to delegate authority which empowers the employee to make decisions and implement actions without direct supervision. This expression of confidence in the employee results in developing the employees feeling of self-efficacy which manifest “in four cognitions: meaning, competence, self determination, and impact.” (Linley and Harrington, 2005). The purpose of this paper is to illustrate how empowered employees excel with increased creative output and problem solving. How Organizations can help employees thrive: “If you give your employees the chance to learn and grow, they’ll thrive – and so will your organization.” (Spreitzer, G. M. 1996). The success...
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...10/30/12 strategic management Lexicon Home About Us strategic management See Also strategy novelty organizational dynamics strategic planning exploration exploitation strategic management methodology strategic management framework strategic management activities good-to-great strategic intent management leadership strategic management competency strategic control organizational theory environment Definition See environment for the interpretive perspective of the organization and its strategic management implications. Strategic management is about charting how to achieve a company's objectives, and adjusting the direction and methods to take advantage of changing circumstances (Faulkner and Campbell, 2003, 3). ""The field of strategic management deals with the major intended and emergent initiatives taken by general managers on behalf of owners, involving utilization of resources, to enhance the performance of firms in their external environments."" (Nag, Hambrick, and Chen, 2007, 944) Inductive Derivation of a Consensus Definition of the Field -Representative definitionsnew -- espoused by four sets of boundary spanning scholars base on their adjacent field (Nag, Hambrick, and Chen, 2007, 946, Table 4) -Economics -The strategic management field is-positively-the scientific study of the plans that firms build and implement in order to achieve and maintain competitive advantage, andnormatively-the attempt to identify optimal plans for achieving and maintaining competitive...
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...globalization is driving us toward a flat world. Instead, it is argued that the world remains uneven, full of seams, culturally heterogeneous, locally specific, inequitable, not well-integrated and constantly changing. This argument is supported by an analysis of three areas of ICT-enabled global working, namely global software outsourcing, global IS roll-out, and global virtual teams. The paper then builds on these analyses to put forward an agenda for future IS research on ICTs and global working based on three research themes: identity and cross-cultural working; globalization, localization and standardization; and power, knowledge, and control. The paper concludes that the area of ICTs and global working offers the IS field a major research opportunity to make a significant contribution to our understanding of a set of crucial issues in our more globalized world. Flat world, globalization, global software outsourcing, global IS roll-out, global virtual teams, IS research agenda, identity, cross-cultural working, standardization, power, knowledge, control Keywords 1 INTRODUCTION The changes taking place in the global economy, including those in the burgeoning services component, are the subject of much debate by a wide range of commentators including journalists, practitioners, and academics. In the first of these categories, one book which has enjoyed remarkable success in terms of sales is The World is Flat: A Please use the following format when citing this chapter: Walsham...
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...Introduction The purpose of this review is critically to analyze the article ‘Corporate environmentalism and top management identity negotiation’ by Hélène Cherrier, Sally V. Russell, Kelly Fielding (abridged from a research paper originally published in Journal of Organizational Change Management in 2012). Two review questions are addressed: 1. What does the text suggests are the key factors promoting or inhibiting the effectiveness of top management to implement corporate environmentalism within their organization. 2. To what extent which the factors identified are applicable to management conflicts during the implementation of environmentally sustainable initiatives within organizations. Purpose and design The authors’ point of view is to examine the narratives of acceptance and resistance to the introduction of corporate environmentalism. The authors researched addressed the question of “how” members of a top management team support, accept, negotiate, disregard, or reject the implementation of corporate environmentalism within their organization. In this essay, the authors’ arguments are very much clear because it highlights factors implementation of corporate environmentalism within the organization. Corporate environmentalism within the organization was unfolding throughout the data collection process. Findings The authors claim, firstly, a qualitative approach was adopted to address the research aims. Continuously, select a case study methodology as an appropriate...
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...“not about convincing you that organizations need to be sustainably effective; it is a book about how organizations can be sustainably effective.” The book opens with a brief management history that imparts the business, social, and economical backgrounds and well as a basic vocabulary and explanation list used in the rest of the book. We are introduced to Command and Control Organizations (CCOs), High Involvement Organizations (HIOs), and the approach that the book will focus on Sustainable Management Organizations (SMOs). We are given a general summary of the shortcomings of the former two systems or management, as well as a summary of why the reset is needed and the major components required to sustain the change. The new SMO approach employs the concepts that; They do not fear change, they embrace it, they value people, both employed and served, they actively support social well being, they consider the communities in which they operate equal to the profits and bottom lines they seek to achieve. The SMO concepts of “Organizational effectiveness” and the four core issues to “The Way Organizations Are Managed” are introduced in this section, and are the key concepts discussed throughout the rest of the book. Organizational effectiveness states sustainable effectiveness should be achieved in three areas: people, planet, and profit, also known as the “triple-bottom line.” The performance should be evaluated using two questions. “Does the organization generate sustainable outcomes...
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