Premium Essay

Ifsm Mid Term

In: Computers and Technology

Submitted By phantom
Words 2127
Pages 9
Rock Zang
IFSM 300
MID TERM EXAM
Professor Beach 1. List, describe, and provide an example of each of the five characteristics of high quality information.

High quality information is;

Accurate- Information that contains all properly spelled names, words, dates, etc. The accuracy of information is important for many reasons such as a package delivered properly to a customer, a return phone call regarding a customer service issue, or a misplaced decimal point on a bank deposit slip. Any of the previously mentioned mistakes, by the customer or the employee, could result in a loss of business or profits. When developing IT systems, there are certain conditions available to a programmer that can help minimize these easily made mistakes. One example of such a condition would be creating a rule that 5 digits must be entered when asking for a consumer’s zip code.

Completeness- Any information that is incomplete will prevent accurate results. Imagine a medical survey with a cell requesting a person’s date of birth. If the survey only captures the day and month of birth, the information available will not include the samples actual age, only their day and month of birth. This could prevent the employee from maintaining the average age of the consumers.

Consistency- The consistency of information across different data centers, or within a single data sheet can create a problem in trying to accurately search and find an individual or an individual’s tendencies. Let’s consider a grocery store that has a discount card with an outsourced company. If the outsourced company allows consumers to use social security numbers instead of first names, and the grocery store only allows first names when scanning groceries at check out, the card will then become ineffective. If a consumer is not given the discount expected during checkout, one of many reactions…...

Similar Documents

Premium Essay

Rr Itsp Assignment

...Shahzeb Khan 2/7/16 IFSM 301 6382 Foundations of Information Systems Management (2162) Rusty Rims ITSP Part 1 Assignment 1. Business Statement: RR is a regional transportation and distribution company in operation for over 60 years. The company serves major cities in the Mid-Atlantic region. They are headquartered in Wilmington, Delaware and have a staff of 400 employees including truck drivers. There are 6 distribution terminals(Philadelphia PA, Baltimore MD, New York City, Washington DC, Newark NJ and Wilmington DE)for consolidating freight,and 100 delivery vehicles including 20 tractor/semi-trailer units, 40 box trucks and 40 panel vans. The company operates in a highly competitive business environment. Current revenue is about $39 million a year with profit running at 4%. 2. Business Strategic Objectives: * Support Delivery: Support makes up all of the break-fix activity of the IT operations. It is the most fundamental and, in many respects, the most important activity the IT organization engages in. Support includes the help desk and monitoring organizations but also aspects of technical operations, such as system administration, database administration, development, and business process analysts. All aspects of the IT organization provide some level of support back to the business. Support delivery is critical not because it is strategic but because it is the foundation from which everything else is built. Put in simpler terms, if you are in......

Words: 3576 - Pages: 15