...Importance of Communication Michelle Rogers Grantham University Week 7 Assignment Importance of Communication Communication is a complicated process. It consists of a message, a sender, a recipient and a multitude of factors in between. The three basic styles of communication can best be categorized as: passive,. aggressive and assertive. It's useful to keep in mind that most people use a combination of these three styles, depending on the environment and circumstances. For example, your communication style with your colleagues may differ from your interactions with your parents. Passive communicators generally avoid conflict, let other people make choices and are easily manipulated by other people. They don't like to "rock the boat" and often wish they had handled things better after the fact. Aggressive communicators have a selfish approach to interaction, generally having little regard for the opinions or feelings of others. They use criticism and ridicule and achieve goals at the expense of others. They tend to blame anyone but themselves for things that don't suit them. Assertive communicators display self-confidence, show a genuine interest in problem-solving and have the ability to listen to all sides of a story. They have the ability to confront conflict in a positive and mutually beneficial manner. They can say the right thing at the right time and are direct and...
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...Importance of Communication Aliyyah Muhammad Keller Graduate Contract and Procurement Management PROJ-598 Gloria Durham October 12, 2014 Importance of Communication It is very important for a contract to have a clear understanding of the buyer and seller commitments. Contractual conflict generally occurs because of differing interpretations of service or business-related requirements. The project issues and risk can develop due to unclear description of services. (Garrett) In this case study ZAP Pharmaceutical Company accumulated project issues because of the lack of communication between the buyer and seller, unclear information and mistakes presented in the contract. The project manager Shawna, replaced the existing project manager John for a large IT project in the healthcare industry at ZAP Pharmaceutical Company. Shawna entered the project during the executing phase. During project execution, changes can occur: to expected activities durations, changes in resource productivity and availability, and unanticipated risk. The results can trigger change requests that it if approved, may modify project management plans or other project documents and possible require establishing a new completion schedule. ("Buzzle,") As a project manager entering a project during the executing phase, Shawna failed to perform certain duties to insure the organization, structure, and planning of project. She needed to read over the contract and contact each vendor to ensure they...
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...This module discussed the importance of communication. One of the goals of GCU is to help you to effectively communicate throughout your life. Access and view the "Communication Tool" located in the Additional Resources Folder in Canyon Connect. All of these resources discuss how to communicate effectively with others. Why is it important to communicate effectively with others? How will effective communication help students in their academic career? Give examples. Why do you think GCU emphasizes quality discussion posts and proper etiquette in the Discussion Forums? While every academic career requires some type of effective communication, it is especially important in the context of an online learning environment. Without face-to-face contact, nonverbal cues/ body language, and the ability to move a conversation along quickly (as would be possible in a classroom environment where responses can simply “bounce around”) we are left with only our written communication. Because of this, we are motivated to make our points clearly and completely in fewer words, while still maintaining an interest in the overall impression the other students and professor have of us. While this scenario presents challenges, it also presents opportunities. By eliminating many of the nuances of communication between human beings, we are able to focus on the content of each other’s writing and eliminate distractions. By limiting the “bounce” of conversation, we are also packing more relevant information...
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...The most fundamental concept of an organization’s success is communication. Communication is any behavior, nonverbal or verbal that is perceived by another. It is an ongoing process by which people represent their feelings, ideas, values and perception with symbols. Communication is vital and necessary part of any business. (Dwyer, 2013). Communicating information efficiently ensures the success of the business. Business do not have an independent existence, they interact with many groups to achieve their outcomes. (Allan, 2005). This interaction occurs through many different channels of communication and by many different methods. All organizations need to be aware of the communication patterns that may occur within their environment. Weather...
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...Importance of communication Effective communication is essential to the success of any business organization. Since the world is becoming a global village it is of utmost importance to effectively communicate within and outside of an organization. However, due to large organizational sizes and tall organizational structures it becomes difficult to get any message across. This creates boundaries in the organization, internally in terms of various departments and externally in terms of customers. To overcome this dilemma, in the video Messages that Stick', Professor Chip Heath emphasizes on the importance of making the point stick rather than just getting the message across and explains how to go about it. Professor Heath commences his lecture with focus on urban legends, that is, myths and stories. Urban legends have been stuck in peoples' minds and have persisted over decades, spanning over cultural boundaries. For instance, the story of the dead girl who appears on a dark eerie roadside is known almost world over, yet in different situations. In the American version, the man who finds the girl is in a car. In the European version, the car is replaced by a carriage. Whereas in the Chinese version, the mode of transport is believed to be a horse. The professor explains that urban legends succeed even though they lack many advantages that organizational messages have. They do not have support from top management. They do not have advertising budgets, or public relation...
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...understanding when addressing your message to the audience, in written or spoken form. In business communication, having your audience understand your message is vital to success. The strategies that are being focused on are: Clarity, Conciseness, Credibility, Tone and Reference. Clarity is a big part of communication as it enforces understanding within the message. In other words, it allows for communication to flow naturally, and be understood easily. Without clarity, an audience may be thinking about something you said (such as a word, that they aren't familiar with), rather than thinking about what your message is about. In the past, I have used clarity to help describe a problem to a customer, rather than using difficult “trade terms” for them. Here's an example: “Look at the back of your TV, and you will see three cables. They are red, yellow and white colored.” That sentence is much easier to understand than “Look at the input...
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...Communication in Our World Hola. Como Estas. Spanish is heard everywhere across the United States because of the constant immigration of people into our country. If you can read and understand this, you are at a great advantage in today’s job market. By looking at the population at large in the United States, some of the typical jobs and studying abroad programs, you can see that being bilingual, especially with English and Spanish is a very marketable resource. By observing the population at large in the United States, one can see that Caucasian is not the only ethnic background being represented. In fact, the United States is the fourth largest Spanish-speaking country in the world. In the past twenty years there has been an increase in the number of Spanish speakers needed in the US. As the Hispanic population grows we need to do our part by learning the second language of the US. By taking a look at journals and newspapers, one can see that Spanish is slowly and surely working its way in as a part of the culture. Companies are trying to foster an interest in Spanish among the native English speakers and to communicate to those Spanish-speakers who can’t understand English. To get a true idea of the Hispanic population, one should take a look at an individual city to see just how many changes are taking place. The Latino population is high in many towns and cities throughout the United States; one such city is Miami. It...
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...Not all parties to an interpersonal communication have an equal amount of time to speak and listen, as they might in a debate. The situation defines the amount of time each participant spends in each role. For instance, a worker receiving instructions from his supervisor listens while the supervisor speaks. When the supervisor finishes and says, “Any ques- tions?” the worker then becomes the speaker and the supervisor becomes the listener. The back-and-forth interpersonal communication in that situation is limited but vital. The amount of time each party spends speaking and lis- tening is not equal, but it is appropriate to the situation. The supervisor’s effort to understand the worker’s questions and answer them correctly makes the difference between an effective interpersonal encounter and an ineffective one. On the other end of the spectrum of speaking and listening times, we have highly interactive situations, such as brainstorming sessions involving teams of 5–10 people. In this case, almost everyone is both a speaker and a listener, sometimes simultaneously. “That’s my idea of how to improve our customer service. Now, Barbara, tell us yours.” Different situations determine the appropriate amounts of speaking and listening time for each participant. Effective communications needn’t be time-consuming or involve long meetings. For example, a manager walking down a hallway spots a subordi- nate and says, “Remember, I need the Hyatt file with the updated...
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...The Importance of Professional Communication James Cherry III GS1145/Strategies for the Technical Professional Instructor: Chioma Semanas April 17, 2016 The Importance of Professional Communication Professional communication is of tantamount importance in the workplace, because without it supervisors and employees alike would be in constant conflict with each other. They would spend more time putting out fires of conflict than they would doing their jobs. Professional communication keeps the workplace safe from various forms of workplace infractions, such as sexual harassment and bigotry. Unprofessional Communication: Many years ago, I was an assistant supervisor in the receiving department at the Burlington Coat Factory’s main distribution center in Burlington, New Jersey. I had an employee under me that drove a custom made Mercedes convertible, and wore expensive clothes all the time. He was only making minimum wage at the time ($5.35), yet he had all the money and things of someone wealthy. I finally deduced that the young man was a drug dealer, using the job as a cover for his erroneous activities. Since I was immature at the time, I set out on a campaign to expose him verbally in front of the rest of the receiving crew. I did this for a few days before, the young man finally grew tired of the harassment and snapped saying, “Call me a drug dealer again and I will slap the shit out of you!” I was so, stunned by the ferocity of his response that I said nothing and...
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...------------------------------------------------- The Impact of Interpersonal Communication for Startup Business in TANRI ABENG UNIVERSITY ------------------------------------------------- English for Academic Purpose Naimy Zam Zam / Corporate Communication / 13.013 Abstract This research proposal contains the analysis about interpersonal communication in startup business The Impact of Interpersonal Communication in Startup Businesses Introduction These days, there are so many startup businesses in the world. But only few of them can survive for long time. What makes them survive? In business, the factors that make the businesses survive are not only the capital, the organizational structure or else. Good interpersonal communication skill can also be one of the “key” factors in business. Many researches prove the importance of interpersonal communication in business especially startup business, which can helps to create a good relation among the employees or to customers. Have a good interpersonal communication make good deal in relation with business partner or customer. A positive relation among employees or to customers in interpersonal communication will give result ‘trust’ in that relation. Partners’ trust in business is important, as well customers’. The reason why researcher decided to take communication in business because researcher realized that some of TANRI ABENG UNIVERSITY students are already own startup business and researcher has willing to help...
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...Milton Erickson (1901 – 1980) said “The effectiveness of communication is not defined by communication only, but it is also defined by the response that one gets”. Jain and Biyani (2008) also said, communication occurs where life exists and that it is an integral part of any human existence that contributes enormously to the success or failure of every human activity. Jain and Biyani (2008) define communication as the process of passing information and understanding from one person to another. It is essentially the ability of one person to make contact with another person and make himself understood. Man being a social animal, the important thing is that he is able to express his emotions and feelings,...
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...The Importance Of Internal Communication Workplacement Final Report January 15th, 2011 The Importance O Of Interna al Comm municatio on Table of C Contents I. Exec cutive Sum mmary .................... .............................................. ................ .......... 3 II. Intro oduction . ............................... .............................................. ................ .......... 4 III. uo .......... Q otes ............................... .............................................. ................ .......... 5 1. Wha at Is Comm munication ............. .............................................. ................ .......... 6 2. Com mmunication Model .............. .............................................. ................ .......... 7 . 3.1 V Verbal Com mmunication ......... .............................................. ................ .......... 8 . 3.2 W Written Co ommunica ation ....... .............................................. . ................ .......... 9 3.3 N Non‐Verba al Communication .. .............................................. ................ .......... 9 3.4 V Visual Com mmunication .......... .............................................. ................ .......... 9 4. Why y Is Comm munication n Importan nt ........................................... ................ ........10 on 5. Wha at Is Corpo orate Com mmunicatio...
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...The Importance of Intercultural Communication Western International University The Importance of Intercultural Communication Doing business globally is not just about dollars and cents anymore, sure money matters most but in order to get a deal done internationally there is a ton of preparation that has to be done. Communication between global business parties requires extensive research and time in order for both parties to grasp each other’s cultures. Learning and understanding the culture of a potential business partner comes way before the dotted line and depending on who grasps cultures better will be the difference between a company or its competitors making a deal. The world is a much smaller place than it once was, and one would think that given that fact it would be easier to grasp intercultural communication; however, learning and understanding other cultures brings with it an array of challenges such as onstage and backstage behaviors, how people learn and want to be communicated with, how certain cultures view and respond to other cultures, these and other barriers present enormous challenges to intercultural communication and to doing business globally. Getting a deal done internationally is enough of a reason to learn about other cultures as stated above if it makes dollars it makes sense, but learning another culture is very intricate process. “The failure of companies that go international usually occurs because someone didn’t understand...
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...Seeing Through Verbal Duplicity: The Importance of Demonstrative Communication By Tina Green They say that most communication is nonverbal and that one can gauge someone’s else true intentions with the use of good demonstrative communication skills. Demonstrative communication encompasses the system of unwritten and nonverbal cues that are involved in body language. They offer the basis for understanding the world around us and define the quality of our relationships with others. Miscommunication does occur, however, because while many cues are universal, others vary from culture to culture. These, along with other subtle nuances, may corrupt the intended meaning of what was said. For example, another way that demonstrative communication may be inaccurate is when someone says something but their body language doesn’t coincide with what they are saying. In cases like this, “People react to the unspoken and your communication success will improve as you become more aware of types of nonverbal communication.” (http://www.livestrong.com/article/130467-non-verbal-communication-types/) Poor demonstrative communication skills can make the recipient feel rejected even though that may not be the intention of the person that was originally communicating. Mixups occurs because our body language skills may be lacking or because of many other factors. Many people fail to realize that body language is a learned behavior and can be influenced by many things. These include, but are...
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