...Running head: Improving Decision Making Skills Improving Decision Making Skills Effective Organizations: Theory and Practice Improving My Decision Making Skills This week’s assignment required students to complete a test to gauge decision making skills. I scored a 69 which suggests that I have an excellent approach to decision making. This score implies that I have the ability to start the process of decision making and have the ability to solicit a variety of solutions to resolve the problem. This score also says that I analyze the available options with great detail and attempt to make the best decision with the information presented to me. An area where I could improve was identified as following up with my decision and putting a plan into action after a decision has been made. I agree with the findings of this test due to me preferring to make informed decisions. I would rather have all possible information that could affect the outcome before coming to a conclusion. In general, decision making is a daily part of life. For example, most people decide what to wear each day, what to eat for breakfast and which route to take to work. These may appear to be simple decisions to make, simply because they only affect the person making the decision. On a larger scale, major decisions have to be made in the workplace. These decisions are important because they can affect many different aspects of a business. Decision making in the workplace...
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...conflict. Decision Making, Learning, Knowledge Management, and Information Technology Sessions 21 & 22 Organization Theory, BL3 visiting students m.marais@supco-montpellier.fr Learning Objectives Differentiate among several models of decision making that describe how managers make decisions ! Describe the nature of organizational learning and the different levels at which learning occurs ! Explain how organizations can use knowledge management and information technology to promote organizational learning and improve the quality of their decision making ! Learning Objectives Identify the factors, such as the operation of cognitive biases, that reduce the level of organizational learning and result in poor decision making ! Discuss some techniques that managers can use to overcome these cognitive biases and thus open the organization up to new learning ! I. Organizational decision making 1. Organizational decision making Definitions Organizational decision making: The process of responding to a problem by searching for and selecting a solution or course of action that will create value for organizational stakeholders ! Programmed decisions: Decisions that are repetitive and routine ! Nonprogrammed decisions: Decisions that are novel and unstructured ! 1. Organizational decision making Definitions ! Intuition ⽂文本 hunches that come readily to mind, require little effort and information gathering and result in on-the-spot decisions ! ...
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...actions or make decisions". White (2005) it defined BIS as information systems that provide information and improve its quality that supports decision making and achieves business goals. It divided BIS into two parts: 1) data warehouse 2) access to data, data analysis and reporting. KalKaota &Robinson, (1999) business intelligence systems infrastructure components that support the quality of decision making: 1. Key information technology related to store data (Extraction, transforming...
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...Describe what managers do. Managers (or administrators) are individuals who achieve goals through other people. Managerial Activities include Make decisions, Allocate resources, direct activities of others to attain goals. According to Frederik Luthans, activities of managers are: 1. Traditional management: Decision making, planning, and controlling 2. Communication: Exchanging routine information and processing paperwork 3. Human resource management: Motivating, disciplining, managing conflict, staffing, and training. 4. Networking: Socializing, politicking, and interacting with others Luthans conducted a survey over more than 450 managers and found that, there are three types of managers: [pic]1. Average Managers: They spend most of their time (32%) in traditional management. 2. Effective Managers: They spend most of their time (44%) in communication. 3. Successful Managers: They spend most of their time (44%) in networking. What is Organizational behavior? Organizational Behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness. Why Organizational Behavior Matters? In an organization, organizational Behavior is important because it helps to: 1. map out the organizational events 2. understand organizational life 3. know managers themselves and others as well 4. maintain...
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...CheckPoint: Information System Business Problem Dimensions There are actually six dimensions to business problems. The six dimensions are operational efficiency; new products, services, and business models; customer and supplier intimacy; improved decision-making, competitive advantage; and survival. The three I will provide examples are operational efficiency, customer and supplier intimacy, and improved decision-making. Businesses continue to search for ways to improve on operational efficiency. Wal-Mart for example, took supportive management, business practices, and information systems and perfected it to gain operational efficiency at its best. New products, services, and business models are tools for information systems and technologies. Apple Inc. took an old way of selling music and improving the way the music is sold. Apple Inc. provided a new service to sell music (a new product) that creates profit for the company. Improved decision-making comes from making an informed decision form the right type of information. Verizon Corporation took a Web-based program to provide its managers precise real-time data to improve decision making in repairing services, improving products, and selling products. Information technology contains all the hardware and software components that a business needs to assist a business in achieving its objectives. These may consist of PDAs, computers, blackberry phones, and many other electrical and computer devices for the hardware department...
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...London School of Business & Management BTEC Levels 4 & 5 HND Business Centre No Unit No & Unit Title 79829 Unit 16: Managing Communications, Knowledge and Information HND Business Year 1 ( BTEC Level 4 ) Dr Knowledge Mpofu Improving Heathrow Airport - 3rd Runway Plans: Individual Assignment MCKI Assignment 24th September 2014 09th January 2015 Course Title Lecturer’s Name Assignment Title & Type Assignment Title Date Set Due Date Semester / Academic Year September 2014 Semester Unit Outcomes Covered: LO1. Understand how to assess information and knowledge needs LO2. Be able to create strategies to increase personal networking to widen involvement in the decision-making process LO3. Be able to develop communication processes LO4. Be able to improve systems relating to information and knowledge . GRADING OPPORTUNITIES AVAILABLE Outcomes/ Grade Descriptors AC1.1 AC1.2 AC1.3 AC1.4 AC2.1 AC2.2 AC2.3 AC2.4 AC3.1 AC3.2 AC3.3 AC3.4 √ √ √ √ √ √ √ √ √ √ √ √ Outcomes/ Grade Descriptors AC4.1 √ AC4.2 √ AC4.3 √ M1 √ M2 √ M3 √ D1 √ D2 √ D3 √ Assessor: Signature: ______________ Date: ___/___/___ Tutor Notes Dr Knowledge Mpofu September 2014 Semester 1 Key Points: Your assignment/report should be submitted by the deadline. The assignment must be your own work and original in all answers to the tasks. All sources used should be correctly referenced in Harvard format. You will be...
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...“Horribly Wrong.’ The team assessed the situation outlined in the article, evaluated the information through group formation, and built consensus through dialogue. By clearly defining the problems, the team was able to generate solutions, evaluate alternative answers, and has determined the best possible resolution. Recommended Solution The team has concluded that the best possible solution involves direct feedback from employees. Circumstances involving possible layoffs should revert to options offered to employees that discuss ways to improve their salaries, benefits and reduce hours at work. Employee involvement in decision making will help motivate employees. Feedback is always critical for any organization to improve employee performance. When used in conjunction with setting of goals, feedback will always provide employees with progress of improving their performance. Moreover, feedback helps to provide solutions to different kinds of problems that occur in the workplace. This is important as it helps to improve job satisfaction while helping employees to understand different kinds of dynamics. Research shows that feedback can be used as a platform where employees become engaged in activities that occur in the workplace. This is beneficial to improvement of performance and also ensuring that things get done effectively in the workplace (Durai, 2010). How the Solution would help middle income customers Employee feedback is important since it can help to improve...
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...Decision Making Case Study Ciera Butts HCS/514 September 2, 2013 Michael Curtis Decision Making Case Study A major compound in managing an organization, resources, and staff members is an effective decision-making. Daily, managers may make dozens of important decisions that affect the operations, quality, and success of their organization. Not all managers have the natural ability to be effective decision-makers however that does not mean this is an unattainable skill. This skill can develop and improve to help managers make the most of their formal decision-making with the use of tools and intelligent use of resources. The standard definition of decision-making is; the process of mapping the likely consequences of decisions, working out the importance of individual factors and choosing the best course of action to take ("Definition of decision,"). Decision making takes qualified managers to determine what is the proper decision to make based on the information given and problems that may needs to solve; never cut and dry. Although decision-making is a job usually by the higher end of the pyramid, the bottom rung of the ladder can make it as well. Only a small portion of the company and other decisions may affect the whole company and the health of the patients by the decisions that are made. When facing many barriers making decisions, health care managers need as much help as they can get. With the advancement of medical technology comes the advancement in decision-making...
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...achieves its goals while contributing to the organization’s overall goal. Data are facts that are collected, recorded, stored, and processed by an information system. For example, the business needs to collect data about a sale (date, total amount), the resource sold (good or service, quantity sold, unit price), and the people who participated (customer, salesperson). Information is data that have been organized and processed to provide meaning and improve the decision-making process. However, there are limits to the amount of information the human mind can absorb and process. Information overload occurs when those limits are passed, resulting in a decline in decision-making quality and an increase in the cost of providing that information. Information system designers use information technology (IT) to help decision makers more effectively filter and condense information. The value of information is the benefit produced by the information minus the cost of producing it. Benefits include reduced uncertainty, improved decisions, and improved ability to plan and schedule activities. The expected value of information should be...
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...Running Head: Models of Decision Making Models of Decision Making Table of Contents Training Proposal for Managers: 3 Based on the results, are the decisions of new managers likely to be objective or subjective? Rational or irrational? Explain your answers. 6 Bibliography 7 Models of Decision Making Training Proposal for Managers: There are different ways of improving decision making among employees. Some of the ways to improve decision making among the newly promoted managers includes: ▪ Improving practical thinking: Practical thinking denotes the strengths of how we think for everyday problems, calling on experience more than formal models. Practical thinking includes creative and critical elements. Creative thinking techniques normally help to generate new information. The new manager’s can be encouraged to more of practical thinkers. ▪ Applying guidelines: There is no perfect set of guiding principle for success; to improve requires self-reflection and hard work to adopt new habits. Therefore making manager’s thinking habits more deliberate will prompt self-reflection and through practice will ultimately make the improved thinking less effortful. Improved thinking strategies will create greater self-confidence, making it more probable that challenges will be dealt with rather than being ignored. ▪ Moving thinking upstream: Thinking ahead and predicting potential ways that a situation assessment may be wrong or...
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...contrast between data and information? A) Data is the output of an AIS. B) Information is the primary output of an AIS. C) Data is more useful in decision-making than information. D) Data and information are the same. Answer: B Page Ref: 4 Objective: Learning Objective 1 Difficulty : Easy AACSB: Analytic 2) Information is A) basically the same as data. B) raw facts about transactions. C) potentially useful facts when processed in a timely manner. D) data that has been organized and processed so that it's meaningful. Answer: D Page Ref: 4 Objective: Learning Objective 1 Difficulty : Easy AACSB: Analytic 3) The value of information can best be defined as A) how useful it is to decision makers. B) the benefits produced by possessing and using the information minus the cost of producing it. C) how relevant it is. D) the extent to which it maximizes the value chain. Answer: B Page Ref: 4 Objective: Learning Objective 1 Difficulty : Moderate AACSB: Analytic 4) An accounting information system (AIS) processes ________ to provide users with ________. A) data; information B) data; transactions C) information; data D) data; benefits Answer: A Page Ref: 10 Objective: Learning Objective 1 Difficulty : Easy AACSB: Analytic 5) Information that reduces uncertainty, improves decision makers' ability to make predictions, or confirms or corrects their prior expectations, is said to be A) complete. B) relevant. C) reliable. D) timely...
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...have in applying OB concepts. – Compare the three levels of analysis in this book’s OB model. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 1-1 The Importance of Interpersonal Skills Understanding OB helps determine manager effectiveness – Technical and quantitative skills are important – But leadership and communication skills are CRITICAL Organizational benefits of skilled managers – Lower turnover of quality employees – Higher quality applications for recruitment – Better financial performance Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 1-2 What Managers Do They get things done through other people. In order to facilitate that process managers: – Make decisions – Allocate resources – Direct activities of others to attain goals Managers do this in an organization – A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 1-3 Management Functions Plan Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Lead...
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...shows the contrast between data and information? A) Data is the output of an AIS. B) Information is the primary output of an AIS. C) Data is more useful in decision making than information. D) Data and information are the same. Answer: B Objective: Learning Objective 1 Difficulty: Easy AACSB: Analytic 2) Information is best described as A) raw facts about transactions. B) data that has been organized and processed so that it is meaningful to the user. C) facts that are useful when processed in a timely manner. D) the same thing as data. Answer: B Objective: Learning Objective 1 Difficulty: Easy AACSB: Analytic 3) The value of information can best be determined by A) its usefulness to decision makers. B) its relevance to decision makers. C) the benefits associated with obtaining the information minus the cost of producing it. D) the extent to which it optimizes the value chain. Answer: C Objective: Learning Objective 1 Difficulty: Moderate AACSB: Analytic 4) An accounting information system (AIS) processes ________ to provide users with ________. A) data; information B) data; transactions C) information; data D) data; benefits Answer: A Objective: Learning Objective 1 Difficulty: Easy AACSB: Analytic 5) ________ information reduces uncertainty, improves decision makers' ability to make predictions, or confirms expectations. A) Timely B) Reliable C) Relevant D) Complete Answer: C Objective: Learning Objective 1 ...
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...1. Define subsidies and land grant colleges and explain their influence of the migration of settlers out West. Subsidies are grants given by a government to individuals or groups in form of tax reduction or cash. Land grant colleges were colleges established as a result of Morril Act. The act awarded federal land to states to fund the cost of building mechanical and agricultural colleges. Land grant colleges such as Iowa State University and Kansas State University, were set up to teach certain branches of learning that include mechanical arts and agriculture. 2. Two examples of where the federal government violated treaties as a result of continued settlement into the west and give the results of these conflicts During the nineteenth century the Native Americans were deprived much of their land and were forcefully removed from the west. The white authority failed to honor the treaties they had signed and made the natives vacate their own land. This resulted to relocation of a mass of people from the west. After the war the white authorities started treating the natives in a hostile manner. They claimed ownership of the Indian lands in the west by the terms of 1783 peace treaty. This resulted to relocation of the India from the west. 3. (a)Explain the use of the Dawes Severalty Act in trying to force natives to assimilate to the American culture. What were the unintended consequences? The Dawes Severalty Act provided for elimination of tribal ownership of land...
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... One of the methods for motivating the employees is employee involvement. Participative management is also known as participative decision making or employee involvement or industrial democracy. In participative management, stakeholders at all organizational levels are invited for the analysis of the problems, development of strategies, and implementation of solutions. The employees are encouraged to take part in decision making process of the firm by participating in the activities like goal setting, work schedule determination and suggestion making. Apart from involving employees in the decision making process, it treats their ideas and suggestions with due respect and consideration. Employee ownership of the company is the most extensive form of participative management. Participative management helps to improve work practices, organizational performance and productivity. It encourages its employees to play important roles in the organization and to convey their ideas and messages to the mangers or to the top level. It is regarded as a significant factor in employee motivation. Participative management took its root from humanistic, socialistic, democratic and neoclassic theories of management. Participation is one of the most important elements of democracy. Democracy causes the managers and employees to participate in the decision making process. Participative management was accomplished by the works of some authors such as...
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