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India Transformation

In: Business and Management

Submitted By viwemaliti
Words 1079
Pages 5
DESCRIBE THE NATURE OF OPERATIONS MANAGEMENT IN THE FOLLOWING ORGAINIZATIONS. IN DOING THIS, FIRST IDENTIFY THE PURPOSE AND PRODUCTS OF THE ORGANIZATION, THEN USE THE FOUR DECISIONS AND RESPONSIBILITIES.
1. A COLLEGE LIBRARY
2. A HOTEL
3. A SMALL MANUFACTURING FIRM

• The purpose of a college library is to provide books needed by the students. It also gives students the opportunity to study at a silent place inside the campus.
PROCESS: The facility of a college library is usually designed to fit a the number of students at the college. It incorporates a variety of books and videos needed for the students. Security is a vital part of a college library due to the great value of the books. The library is designed in a way to keep the place quite from noice or any other distractions. The director of the college or the manager of the library is responsible for the right training of the employees, number of people hired or fired and supervising the stuff. They must interview students to find out needs and wants.
QUALITY: The most important part of a college library is to maintain the quality of the employees. The stuff must be specialized in their field in order to provide the best service to the students. Service-quality measure include speed of service and a friendly atmosphere is a must and it can only be measured through interviewing the students.
CAPACITY: Decisions about capacity determine the maximum level of books every year. The physical capacity is fixed by the stuff. Fluctuations in service capacity are rare, since the number of students change only annually.
INVENTORY: Inventory is important for a college library to store barcodes, inventory is being compared to the shelf list and file of barcodes are compared to the shelflist. In other words, it has to be checked if the items are at the right location. Nowadays new technology methods are...

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