Premium Essay

Individual, Group Behaviour

In: Business and Management

Submitted By eyob025816
Words 13411
Pages 54
Chapter 2

Organizational behavior

Perception and Personality


Organizational behavior (often abbreviated as OB) is a field of study that investigates how individuals, groups, and structure affect and is affected by behavior within organizations. Behavior refers to what people do in the organization, how they perform, and what their attitudes are. Because the organizations studied are often business organizations, OB is frequently applied to address workplace issues such as absenteeism, turnover, productivity, motivation, working in groups, and job satisfaction. Managers often apply the knowledge gained from OB research to help them manage their organizations more effectively.

What is organizational behavior?

organizational behavior A field of study that investigates the impact of individuals, groups, and structure on behavior within organizations; the aim is to apply such knowledge toward improving organizational effectiveness

.OB is for everyone

It may seem natural to think that the study of OB is for leaders and managers of organizations. After all, they often set the agenda for everyone else. However, OB is for everyone. For instance, many employees have informal leadership roles. They are often expected to move beyond simply providing labor to playing a more proactive role in achieving organizational success. As well, managers are increasingly asking employees to share in their decision-making processes rather than simply follow orders. For instance, employees in some retail stores can make decisions about when to accept returned items on their own, without involving the manager. Thus, in many

organizations, the roles of managers and employees have become blurred.

OB is not just for managers and employees. Entrepreneurs and self-employed individuals may not act as managers, but they...

Similar Documents

Premium Essay

Organisation and Behaviour

...OrContents Part III/ The usefulness of motivational theory for managers. 2 1. Distinction between Maslow’s Theory and Hertzberg’s Theory of motivation 2 2. Application for Manager 3 3. Apply to LG Electronics 4 Part IV. Understand mechanisms for developing effective teamwork in organizations 4 4.1. Explain the nature of groups and group behaviour within organisations. 4 A. Definition 4 1. Group and group behavior 4 2. Group norms 7 3. Group decision-making 8 4. Group contribution 10 5. Formal and Informal group 11 6. Advantages and disadvantages of informal organisation 12 B. Apply in LG Electronics: 13 4.2: The factors that may promote or inhibit the development of effective teamwork in organizations 13 A: Definition 13 4.1.1: Inhibit the Group 14 4.1.2: Successful teamwork 16 B: Application for LGE 20 4.3 Evaluate the impact of technology on team functioning within a given organization 22 A: Definition 22 4.3.1 The importance of technology in business 23 4.3.2 The important of technology in team 23 4.3.3. Virtual teams of technology 24 4.3.4 Critical Success Factors of Virtual Teams 26 B: Application 27 CONCLUSION 30 Part III/ The usefulness of motivational theory for managers. 1. Distinction between Maslow’s Theory and Hertzberg’s Theory of motivation | Maslow’s Theory of Motivation | Hertzberg’s Theory of Motivation | Meaning | Maslow’s theory is based on the concept of human needs and their satisfaction. | Hertzberg’s theory is......

Words: 8032 - Pages: 33

Premium Essay

Organisatition Behavior

...4 4. Group Behavior 5 5. Job Performance and Satisfaction 6 6. DIN Media Group Work in Groups 6 7. Establish Guidelines For Performance And Satisfaction 7 8. Resolving Problems for Satisfaction 8 9. Working In Groups Online Performance 9 1.10. Guidelines for Online Group Work Performance 9 2. Group Behaviour Model 9 1. Forming 9 2. Storming 11 3. Norming 12 4. Performing 13 3. Evaluation of Four Components 15 4. Findings Work Group: 17 4.1. Work Group Performance and Satisfaction 17 5. Conclusion 18 6. References 19 1.0 INTRODUCTION Din Media Group currently publishing Daily Din from Karachi-Lahore and Rawalpindi/Islamabad is preparing to launch a 24 hour news channel, English Daily The Sun, Urdu Late Morning 'World Press1, Evening Paper 'Maghrib', Fortnightly Tabeer' & Twelve Magazines on different topics from Karachi, Sukhar, Multan, Lahore, Faisalabad, Rawalpindi/Islamabad, Peshawar. The channel will be viewed in Asia, Europe, Canada and United States of America. Fortnightly Tabeer will be distributed at 1 million commercial centers absolutely free. It will also be available to the Urdu readers of UK, Canada and DMG. DIN TV or DIN Television is a television network founded by Mr. Mehmood Sadiq in May 2007. DIN TV belongs to Independent Media Corporation, owner of the DIN Group of......

Words: 4864 - Pages: 20

Premium Essay

Group Task

...Media B.V. 2009 Abstract This paper reviews some of the literature on the use of groupwork as a form of assessment in tertiary institutions. It outlines the considerable advantages of groupwork but also its systemic associated problems. In discussing the problems, the paper considers issues such as ‘‘free riding’’ and the ‘‘sucker effect’’, issues associated with ethnic mix in groups, and the social dilemma problem—in which students face conflicting demands between altruism and self-interest. The paper then outlines several models of effective groupwork and makes suggestions for implementing groupwork tasks. The paper also looks at the key assessment tasks which are commonly employed—namely, additive, conjunctive, disjunctive and discretionary tasks—and assesses which are most suited to groupwork. The paper considers the related issues of task complexity, recognition for effort, and strategies for minimising issues concerning group size. The paper also briefly considers strategies for implementing incentives for groupwork members, and outlines the issue of penalties for unproductive group members. The paper concludes by providing recommendations for how to maximise the advantages of groupwork while trying to minimise the disadvantages. Keywords Groupwork Á Assessment Á Free-riding Á Sucker effect Introduction: the advantages of groupwork The importance of groupwork as a form of assessment has long been recognised among educators. Its use has been......

Words: 11103 - Pages: 45

Free Essay

A Study on Iium Students on the Issues of Group

...Section 50 A Study on IIUM Students on the Issues of Group Workings Saiful Bahri ABSTRACT Under organizational behavior comes group behavior, how individual behave when working in group. This paper examines the posible errors that can be found in tasks done in group. The result showed that some of the errors are done on purpose due to laziness of IIUM students. Although, these students are aware of what causes the problems and what they should avoid to have a free-problem group work but they still manage to do them, either intentionally or unintentionally. Therefore, in reminding them, some ground rules and peer assessment should be adapted in each group. Keywords: free-rider, teamwork, miscommunication, and time management. INTRODUCTION Organizational behavior is the study of individuals and the behaviors they have within an organization and in a workplace setting. It is an interdisciplinary field that includes sociology, psychology, communication and management (Organizational Behavior Introduction, Catherwood Library). Group behavior is a part of the organizational behavior in which it falls under the interdiciplinary field of sociolagy, how individual work in small or large groups. Group behaviour differs from mass actions which refers to people behaving similarly on a more global scale while group behaviour refers usually to people in one place and having a coordinated behaviors. The members in a group should each be interdependence (depends on other......

Words: 4304 - Pages: 18

Premium Essay

Fortune 500's Best Company's to Work for

...For MGT 415: Group Behavior in Organizations Professor Catherine Piepenbrink June 2, 2014 In reviewing the most recent results of FORTUNE Magazine's annual ranking of America's “100 Best Companies to Work For”, we look at three of the companies noted. In reviewing the descriptions of the work environments, we will identify elements that appear to foster employee motivation and group cohesion among employees. Also, we will relate this analysis to the material presented in our text. Company 1: Boston Consulting Group (#3) Boston Consulting Group’s career page seems focused on team member individuality, diverse backgrounds that benefit the group or team as a whole. Teams are created for each client, each team member’s education and experiences becoming a piece to the puzzle of finding a way to fulfill the clients needs. Boston Consulting Group boasts they value ideas of individuals and their teamwork over seniority and hierarchy. This gives the consultants at Boston Consulting Group a sense of equality and cohesiveness, opening the door for more input and ideas being shared. They appear to be women and minority focused, having initiatives listed for many different groups (Asian, Black, Hispanic, Lesbian/Gay/Bisexual/Transsexual and Women). By having a large diversity, they are able to meet client’s needs from all areas of business, all over the world. This gives a welcoming feeling to those groups that may join......

Words: 1299 - Pages: 6

Free Essay

Task 7 Group Behaviour and Factors Effecting Group Behaviour.

...4.1 Group Behavior and Nature of Groups In an organization there are different groups and these groups act distinct to each other. A group is a number of people or things that are placed together. However there are different definitions given by different authors in defining what a group is. According to author Charles Handy he defined a group as ‘any collection of people who recognizes themselves to be a group.’(1993) On the other hand Marvin Shaw, he defined a group as ‘a group is defined as two or more people who collaborate with one another in a sense that each person persuades and is persuaded by each other.’(1981) Generally groups are categorized into two main types named as Formal and Informal groups. Formal group is a type of group that is well-structured and a group established by management, subordinates or by representatives of an organization. These types of groups are established to take care of a particular task. The prime function of a formal group is to further the objectives and aims of the organization as introduced in mission statements and policies. Normally these types of groups work under a single supervisor. The following are the types of Formal groups, * Command Groups; this is a type of group in which individuals report to a given manager. In other words this is a group containing both managers and their subordinates. * Committee Groups; Committee groups are more of a formal working group. In this type of formal group......

Words: 905 - Pages: 4

Free Essay

Diversity Issues in Training Group Workers

...Diversity Issues in Training Group Workers Given the fact that the U.S. population is characterized by drastically increasing diversity, it is essential that group counselors be culturally competent practitioners (Bemak & Chung, 2004). An integral part of the training of group leaders is promoting sensitivity and competence in addressing diversity in all forms of group work. Being diversity competent is more complex in meaning than "respecting other people". To fully assimilate the meaning into our personal and professional beings, it is important for us to have a common understanding of the principles on which diversity competence is built. The "Principles for Diversity Competent Group Workers" (ASGW, 1999) addresses issues such as racism, classism, sexism, heterosexism, and ableism with sensitivity and skill. These principles emphasize the practitioner's responsibility to have a general understanding of the diverse cultural backgrounds of the group members so interventions are congruent with their worldviews. Most of the ethics codes of the various professional organizations now give some attenttion to applying these principles when working with diverse client populations. Guidelines for competence in diversity issues in group practice are discussed in a variety of sources, some of which include Arredondo and colleagues (1996), ASGW (1999), APA (1993), Bemak and Chung (2004), and Ethical Issues in Group Membership How can group leaders make potential......

Words: 6302 - Pages: 26

Free Essay

Group Discussion Guidelines based on the ability of a candidate to emphasise on key words/phrases while making his point. Body Language Posture A candidate should sit attentively in a GD. He should bend a bit forward. This shows his attentiveness and interest in the GD. A nodding head means a candidate is a good listener and this is a positive body language. Candidates not to sit with folded arms & legs. This shows lack of inclination towards communication and a casual attitude. Pointing fingers, fists etc are negative gestures and candidates need to avoid the same. Candidates should put their pen down once the GD has started and should refrain from writing anything when the GD is in progress. Eye Contact Proper eye contact with the entire group is an essential requisite. A candidate should talk to his team members, not to the examiner. Analytical ability This includes both logical and critical reasoning. This checks how well a candidate is able to analyse somebody's viewpoint and also how well is he able to...

Words: 520 - Pages: 3

Free Essay

Bandwagon and Snob Effect

...see the wagon nearly full with lots of people we know or admire, then we will desperately try to grab the 'final' places. Once bandwagons have enough participants they are often self-sustaining and people get on board for social rather than ideological reasons. Bandwagons often have limited lifetimes and eventually run out of steam. People will quickly abandon the 'sinking ship' if they see others leaving. Example A company releases a new product and shows adverts with a big group of people having a good time using the product. A political party holds a rousing rally, with music, speeches and much cheering. Those who go are encouraged to 'keep the faith' and 'bring others on board' and otherwise keep the bandwagon going. Discussion Building the early bandwagon may require ideological appeals, but then when we see desirable others in a group we feel the pull of social proof and seek to join in. A deeper need that drives the bandwagon effect is the need to belong. When we see a desirable group, we want to join in. Expectations and promise are important in the assumption of being a 'winner' of some kind. To get people to adopt a new product or idea, show them how others are 'on board' and having a good time together. You can also highlight how not joining in means being left behind, left out and generally being in an undesirable state of rejection and loneliness. A bandwagon is a float or wagon in a parade that encourages people to jump aboard and enjoy the music that......

Words: 421 - Pages: 2

Free Essay

Case Study on Gropu Behavior

...CASE STUDY ON GROUP BEHAVIOUR Hindustan Lever Research Centre (HLRC) was set up in the year 1967 at Mumbai. At that time the primary challenge was to find suitable alternatives to the edible oils and fats that were being used as raw materials for soaps. Later, import substitution and export obligations directed the focus towards non-edible oil seeds, infant foods, perfumery chemicals, fine chemicals, polymers and nickel catalyst. This facilitated creation of new brands which helped build new businesses.HUL believes in meritocracy and has a comprehensive performance management system, which ensures that people are rewarded according to their performance and abilities. Almost 47% of the entire managerial cadres are people who have joined us through lateral recruitment. Over the years many break through innovations have taken place. Hindustan Lever Research gained eminence within Unilever Global R&D and became recognized as one of the six global R&D Centers of Unilever with the creation of Unilever Research India in Bangalore in 1997.At Bangalore R&D center, a team of 10 scientists were appointed for a project on ‘shampoo’ line. Suranjan Sircar heading the team as Principal Research Scientist with thesupport of Vikas Pawar, Aparna Damle, Jaideep Chatterjee, Amitava Pramanik asResearch Scientists. Suresh Jayaraman & Punam Bandyopadhyay were ResearchAssociates.Vikas Pawar came up with an idea of pet shampoos during brainstorming with the team.“Hey, why don’t we......

Words: 1879 - Pages: 8

Premium Essay

Statistics in Business

...Statistics in Business Antoinette Jones QNT/351 August 31, 2015 Garurank Saxena Group Behavior The beauty of having a diverse group is the pure ability to gather different ideas that would not be thought of by a uniform group of individuals. The issue with diversity is that there can be strong conflicts among a group that is not on the same page. This is the situation where the leader is supposed to step in and give the final decision. Though issues with group participants not only with their style but a lack of ethic similarity as well as perhaps a lack of interest cannot be conquered by an iron fist alone. The leader has another job in the group, the leader must befriend those working for him or her. The word befriend is used loosely to define obtaining personal information of other group members. This personal information is then to be used by the leader to put individual members where they are supposed to be, in an environment that nurtures their skills, plays to their strengths, and holds their interest. Without this knowledge or at the very least a set of keen eyes to observe. A misplaced group member could cause a collapse in the group dynamic but in a diverse group if every individual is placed where they fit in by the hawk-eye leader a perfect team can be created. Application In the workplace, managing workers in a lower position has more dynamics than what is first shown. Even as an informal leader, yelling or attempting to force someone into a position......

Words: 543 - Pages: 3

Free Essay

Team Work


Words: 6677 - Pages: 27

Free Essay

Best Workplaces

...Best Workplace’s 2013 Christine Garcia MGT415: Group Behavior in Organizations Prof: Sam Palazzolo November 25th 2013 Best Workplace’s 2013 As college students, we typically all have one common goal. This goal is usually to obtain our degree so that we can be able to find decent jobs in our field of choice, or it is to obtain a degree so that we can move up the ladder in our current positions. Either way, we choose our field of study based on subjects that we believe we will enjoy having a profession in or subjects that we feel we are good at. However, all of this means absolutely nothing if we are not satisfied with the environment in which we work. In this assignment I will be discussing three companies from FORTUNE Magazine’s annual ranking of America’s “100 Best Companies to Work For”. I will be describing the work environment of these companies and identifying elements that promote motivation and cohesion among employees in these workplaces. Additionally, I will be relating my observations to materials found in our textbook. The first company that I will be discussing is Dreamworks Animation. According to the about section on their website, “DreamWorks Animation creates high-quality entertainment, including CG animated feature films, television specials and series and live entertainment properties, meant for audiences around the world. The Company has world-class creative talent, a strong and experienced management team and advanced filmmaking technology and......

Words: 903 - Pages: 4

Free Essay

Nursing Journal

...Alcoholics Anonymous Group Behavior Questions 1. Participation Patterns and Make-up of Group (5 Points) a) What is the makeup of group? (i. e. genders, age ranges of people present, ethnicity, races, smokers and/or non-smokers present, number of individuals attending, etc.) 1. The Majority of the members are male. There was a total attendance of 14 members. There were 2 females in the group and 2 other females who were accompanying their spouses as listeners. The majority of the group was Caucasian and there were also 3 Hispanic males and 1 Hispanic female. It seemed like almost everyone in the group was smoking throughout the meeting. b) Who does the talking in the group? (I.e. is it mostly the group leader; one particular group member; or other members?) 2. The group leader will initiate the meeting by reading about the group meeting and then will open the floor for anyone who would like to share about their day/week. In this session everyone who was a member spoke for a few minutes about their problems with alcohol. Only one group member declined to share. c) To whom do the group questions go to: the leader, the group itself, or individual members? 3. The questions were directed at the group and everyone gives their input or advice. d) Do group members who don’t talk much or participate, seem to be interested or not? If not, what do they do instead? 4. The one member who chose not......

Words: 1994 - Pages: 8

Premium Essay

Organization Development

...Illustrations Chapter 3 Role of OD practitioner The role of the OD practitioner is varied and dynamic.  Descriptions include; helper, advisor, sounding board, navigator, coach, facilitator, designer, developer, leader, consultant, expert, partner, problem solver, diagnostician, process specialist and collaborator.  These roles can be practiced as an employee within the organization or as an external consultant. Internal consultants are the members of the organization and may be located in the human resource department. They perform the OD role exclusively and combine it with other tasks such as compensation practices, training or employee relations. The internal consultants have a variety of clients that includes both line and staff departments. External consultants are not the members of the organization. They typically work for a consulting firm or are self-employed. External practitioners are generally hired to provide a particular expertise that is unavailable internally to bring a different and potentially more objective perspective into the organization development process, or to signal shifts in power. Internal consultants have an advantage over external consultants because they have ready access to and relationship with the client, know the culture of the organization and have insight about the root cause of the problem. Apart from this, internal consultant have vast amount of information, reports and direct observations. External consultants, however, have the......

Words: 2759 - Pages: 12