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HIM 6667 Foundation in Management Information Systems
Week 7 Assignment

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Topic 1. (70 points)
This week’s topic studies the delivery of decision support (DDS) through “e-” applications. As we seen in a previous session, healthcare DDS are built to assist clinicians and/or administrators to carry out important decisions and improve patient satisfaction, profitability and reduce medical errors. DDS operate under the premise of providing the right information and knowledge for the right patient at the right time. Implementing a successful DDS encompasses all concepts we have discussed in previous sessions such as sponsorship, managing change, outsourcing, data standards, security and privacy.
For this week’s assignment and discussion we will address the implementation of a Web-enabled DDS at ZZZ health care system. ZZZ is a national hospital organization with more than 3,000 beds combined. It employs about 10,000 people and its total operating revenue is approximately $1 billion. ZZZ member hospitals provide services for acute care, extended care, residential facilities for disabled and older adults, occupational medicine and community services organizations.
ZZZ could benefit from DDS at many levels: operational (i.e. resource allocation), managerial (i.e. assess departmental costs, integrate services between departments etc.) and strategic (pricing and contracting decisions, discontinuation or initiation of services etc.). ZZZ has gone through three generations of DDSs.
The first generation DDS (1985-1990) was developed as a flat-file-based case management system. Its purpose was to facilitate reimbursements for specific categories of diseases. Individual hospitals had to run and mail reports to remote users, including the ZZZ administration. Turnaround time was three days for standard reports and one week for ad-hoc/customized reports.
1a. Use the…...

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