Information governance is defined as the specification of decision rights and an accountability framework to ensure appropriate behavior in the valuation, creation, storage, use, archiving and deletion of information. It includes the processes, roles and policies, standards and metrics that ensure the effective and efficient use of information in enabling an organization to achieve its goals. While many organizations have the ingredients to make information governance work, the recipe for success that combines them is often amiss (Gartner, 2013). Information should be managed in way that establishes best practices, and is based on core principles of Infrastructure Library (ITIL) standards and guidelines. ITIL is essentially a set of publications that together offers a framework of “best practices” management guidance for all aspects of IT services (Tan & Payton, 2010). This assignment will cover the ins and outs of when information technology fails within the health care organization. Research will be done to identify what the contributing factors are when failure occurs, and how it impacts the organization’s operations and the security of the information. Also the team’s reaction to the failure, as well as the measures taken by the leaders in dealing with the various stakeholders will be explored.
Custom application and proprietary systems, along with project metrics and portfolio management for the insurance of operational efficiency and effectiveness will be discussed. Also a view of what the government has done to secure health care and patient information will be analyzed.
Background story- A Florida health system experienced an IT network failure that rendered the organization’s $80 million Epic electronic medical record system to fail, the outage lasted nearly two days. The three-hospital Martin Health System (MHS) located in Stuart, Fla, reported a