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Information Management

In: Business and Management

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MANAGING INFORMATION

QUESTION:

For an organisation, or part of an organisation with which you are familiar:

Analyse the information requirements of the organisation or part organisation, and prepare a proposal for improvement of the supply and use of information within the organisation of part organisation, identifying any new information systems required. You should include a business justification for your proposals and an implementation approach.

CONTENTS

MANAGING INFORMATION 1
QUESTION: 2
CONTENTS 3
GLOSSARY 4
INTRODUCTION 6
PART 1 8
TELCO A Seychelles’s Current Business Strategy 9
Overview of Current Information Systems 13
Value of information to support strategy 22
PART 2 26
SYSTEM RECOMMENDATION 27
PART 3 30
IMPLEMENTATION 31
PART 4 35
BUSINESS JUSTIFICATION 36
CONCLUSION 40
APPENDICES 42
References: 58
Bibliography: 59

GLOSSARY

AOP Annual Operating Plan
BU Telco A Business Unit
TELCO A Telco A Seychelles
GSM Global System for Mobile Technology

INTRODUCTION

Telco A Seychelles Ltd. was formed in 1989 when the Seychelles Government sold 70% of its shares in the Seychelles Telephone Company (GTC), to the international carrier, Telco A West Indies. The Telecommunications Act, established the same year, gave Telco A exclusive rights to provide telecommunications services in Seychelles. Telco A PLC (based in the UK) is the parent company of TELCO A West Indies whose principal operations are in the United Kingdom, continental Europe, Asia, the Caribbean, Panama and the Middle East.
In 2003 Telco A lost its monopoly status. Competitor, an Irish mobile company began operations in Seychelles in October 2003 and was quickly followed by another in January 2004. Competition in International Calling was also introduced the same year and competition in the provision of Internet and Data services is expected in...

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