...Information Systems in Organizations (Wallace) Chapter 1 Information Systems and People 1) China is known as the world's "back office" because innumerable companies in China manage information system applications for a growing number of multinational corporations. Answer: FALSE Page Ref: 6 AACSB: Use of information technology Chapter LO: 1 Difficulty: Easy Course LO: Discuss the role of information systems in supporting business processes 2) A survey of retailers found that modern point-of-sale technology was rated the least valuable element in customer satisfaction. Answer: FALSE Page Ref: 8 AACSB: Use of information technology Chapter LO: 1 Difficulty: Easy Course LO: Describe the functions of customer relationship management (CRM) systems 3) A person's online behavior is an important source of business intelligence. Answer: TRUE Page Ref: 9 AACSB: Use of information technology Chapter LO: 1 Difficulty: Easy Course LO: Explain how information systems can be used to assist in decision making 4) The information systems that support virtual teamwork and collaboration are, in some respects, still in their infancy compared to the more mature operational systems. Answer: TRUE Page Ref: 9 AACSB: Use of information technology Chapter LO: 1 Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork 5) The development and application of innovative information systems improve the operations...
Words: 8842 - Pages: 36
...Information System Strategic Impact Hi Mr. Tom, I will like to first congratulate you on your new position as the Chief Executive Officer, of this amiable and well respected leader in the Healthcare logistics industry. It’s good to have an ambitious and goal oriented person like you in charge of this company. Decision Support System (DSS) is a type of Information System that are into specifics, it helps in the strategic decision making of the Top Executives in an organization, by gathering and analyzing both internal and external information. A good way to understand this type of Information System is to visualize the executive management in an aircraft cockpit with the instrument panel guiding them about the status of all key business activities. A special type of DSS, referred to as Executive Information System (EIS), is structured to support the information needs of the executive management. EIS information is presented in charts and tables that show trends, ratios, and other managerial statistics. This type of Information System would certainly help provide a strategic impact on the business of this company by gathering data on competitors’ customers. Advantages of Decision Support System 1. It improves personal efficiency as it’s very easy to use, as the user do not have to be a computer geek in understanding how it works. 2. The information produced by is quick and timely, as many decisions that executives have to make are quick. With EIS, an executive...
Words: 1491 - Pages: 6
...Contrast Components and Purposes of Information Technology and Information Systems in Organizations. Cynthia Coleman Systems Analysis and Design CIS 3512 Professor Setterlind July 6, 2014 Information Systems have been around for a long time, whereas, the term Information Technology is relatively new. The U.S. Postal Service could be considered an information system with sub-systems including logistics, and transportation. With a system of main post offices and community locations, the Postal Service is able to move letters and packages around the world in only a few days. Since the introduction of computers into the business industry, Information Systems focus on making use of technology to disseminate information. Information Technology could be considered a sub-system of Information Systems since the technology supports and enables the system through software and hardware development. The five main components of an information system are people, hardware resources, software resources, data resources, and network resources. (2010). People include the end-users and also the programmers, analysts, and other technical specialists that support the system. Hardware resources include the servers, client workstations, monitors, keyboards, and all other peripherals that interconnect them. Human interface devices allow users to input data to the system, which is translated into usable information. Software resources include the system operations programs, such as Windows...
Words: 846 - Pages: 4
...Management Information Systems for the Organization of Financial Firms Michael S. Gibson* Federal Reserve Board Abstract Financial dealer firms have invested heavily in recent years to develop information systems for risk measurement. I take it as given that technological progress is likely to continue at a rapid pace, making it less expensive for financial firms to assemble risk information. I look beyond questions of risk measurement methodology to investigate the implications of risk management information systems. By examining several theoretical models of the firm in the presence of asymmetric information, I explore how a financial firm’s capital budgeting, incentive compensation, capital structure, and risk management activities are likely to change as it becomes less costly to assemble risk information. I also explore the likely effects of the falling cost of assembling risk information on a financial firm’s organizational structure. Two common themes emerge: centralization within the firm and increased disclosure of risk information outside the firm are both likely to increase. 1 Introduction Financial dealer firms have invested heavily in recent years to develop information systems for risk measurement and management.1 These systems gather data on a firm’s risk positions and compute statistical measurements, such as Value-atRisk, to assess the magnitude of the risks faced by the firm. Increasingly, the uses of these information systems go beyond...
Words: 4467 - Pages: 18
...Background Information overload, the inability to absorb and process all the information we're exposed to, can be deadly. Ok, maybe not in the literal sense, however the idea of becoming at the least, ill, because of an over-abundance of information is not implausible. Americans are being overwhelmed with information. Each new day introduces an unrelenting flow of data. Consider the volume of data produced from the start of civilization to the year of 2003. According to research Google CEO Eric Schmidt, the world is now producing that equivalent volume of data every two days (Siegler, 2010). In addition, our current society is overcome with a constant surge in technology. Major technological advances has made the ability to access and disseminate this information much easier. Today there is use of the internet, computers, cell phones, tablets, and Bluetooth devices. In addition, there is access to other informational resources such as newspapers, T.V., and radio. This technological growth have led to many important business and societal innovations such as the ability to spot business trends, prevent or treat diseases, fight crime, and much more. However, at some point this can become a destructive trend. Emerging research shows that while there are advantages to having so much information readily available, there is a struggle to process this information as fast as it arrives. While, information Overload is an increasing problem both in the workplace, and in life...
Words: 1405 - Pages: 6
...to: NABIH ZOUROB from: [ Michelle Morrell ] subject: information systems date: July 10, 2016 ------------------------------------------------- Many organizations are now facing huge threats to their stored information. This is putting organizations and individuals at risk of losing their privacy. There are factors that contribute to information vulnerability of an organization and to a personal level. In addition, there are measures that are put in place to help secure information. Companies today invest in expansive resources across the organization and one of the main areas of investment is systems and security. As businesses rely more and more on advanced technological solutions to rise above the competition, greater strides are being made to conduct business tasks via reliable and secure information systems. In today’s business environment, companies will continue to utilize information systems and search for ways to secure these systems. In order to be successful in the business world, an employee must have an understanding on how these systems work and why it is imperative that we continue to study and learn as much as possible about information technology while staying abreast of new technology developments. Hardware, software and the data that resides in and among computer systems must be protected against security threats that exploit vulnerabilities. Organizations must therefore impose appropriate controls to monitor for, deter and prevent security breaches...
Words: 1160 - Pages: 5
...Introduction Health organizations are considered to posses’ high amount of information pertaining to customer and diagnosis which is of vital importance from the security point of view. Looking at the high security requirement for the information contained in the system for health organizations it is important to maintain an information system which can provide data security so that unauthorized access to information contained in information system can be prevented. In present context Nickol Bay hospital has been selected for the paper to consider review of information security system. Nickol Bay is one of the famous health organizations in Australia which is evolving at a rapid pace and looking at the increasing information requirement for the organization it is important to have a robust information system which can cater to the requirement of various stakeholders. The aim of present paper is to analyze information security in context of Nickol Bay hospital located in Australia. Information risk management system would be analyzed for the current organization along with several protection mechanisms which are in place in order to safeguard information system against any kind of undesired usage of information system. In addition to protection mechanism role of personnel in information security and consideration for legal & ethical aspect for information security would be considered. Finally present paper would review implementation of PRTG network in context to Nickol Bay...
Words: 1742 - Pages: 7
...Information System Briefing August 29, 2011 Manzanita Brown With the constant changes in technology, a health care organization must stay up to date on technology and the lasted trends that offer the best patient care possible. Information systems that are designed for health care industry must help the organization meet the standards and qualities that are set by the health care industry for the success of the organization (Ruffin, M.). This briefing is to explain the selection process of an information system and what the roles the stakeholders and health care organizations goals play in the selection and acquisition process of an information system. Before beginning the process of selecting and acquiring an information system, the organization must determine what type of system they need. Health information systems are very complex and diverse systems, it must provide both information and guidance to the organizations. It is important that the organization looks at the different information systems to determine which system will benefit the organizations goals. Health information systems cover a diverse set of applications (Ruffin, M.). These systems include: Hospital information systems, Nursing information systems, Clinical research systems, Clinical decision support systems, Medical education systems, Health assessment systems, Electronic health record systems, laboratory information systems, radiology, pharmacy...
Words: 866 - Pages: 4
...Information Use Paper Tyler Claire CIS/319 University of Phoenix Facilitator John Ziah October 19, 2012 Information Use Paper The executive summary has critical information Technology. The bullets the author will discuss are as followed. Identifying and describing ways information technology is used in organization today and techniques on organization flow. The organization the author chose is BILO supermarket. The author will describe the software’s organization uses to be safe. Information technology has become a vital and integral part of organization today. Multinational Corporation maintains mainstream mainframe systems to small businesses that hold single computer in role play ("Information Technology & Its Role of Modern Organization", 2012). Information system managements empower organization to perpetually store and receive data. The system is use to for storing product and customer information for businesses. System varies by the size of the organization. These systems make life easier, organization moves at a faster pace, and makes business are more structured. Types of systems are customer information system, product information system, and employee information system. Customer information system is imperative to organization keeping track of customer is vital to organization success. Company stores customer information for marketing purposes email addresses, mailing addresses, and phone...
Words: 812 - Pages: 4
...Maintaining Information Systems Security Akilah S. Huggins University Of Phoenix CMGT/400 August 11, 2014 Maintaining Information Systems Security Introduction With the growing development of information systems and networks, security is a main concern of organizations today. The fundamental objectives of information systems security are privacy, integrity, and accessibility. The foundation of organization's security lies in planning, creating and actualizing proper information systems' frameworks' security strategy that adjusts security objectives with the organization's requirements. In this paper the objective is to describe the importance of policies and standards for maintaining information systems security. Specifically, the paper include the discussion of the role employees—and others working for the organization to maintain the information systems security. Also the position paper aim to examine the different levels of security and how an organization can provide the proper level of effort to meet each information security need and how this relates to what is in an organization’s information security policy. Thesis Statement The aim and objective of the underlying paper is to analyze and evaluate the phenomena of maintaining information system security. Importance of Policies and Standards for Maintaining Information Systems Security. Information system security policies primarily address threats. The...
Words: 1235 - Pages: 5
...Information Briefing System Ebony Washington HCS 483 July 18, 2011 Kym Pfrank Information Briefing System Information Systems is a combination of individuals decision making activities used in combination with the new technology information. The information system will give a complete summary of what is involved in the information system, who is involved, and the type of software or hardware that is compatible with certain computers. Information systems are designed to help the organization meet the quality and standards that are set for the organization to succeed. With technology changing new software, hardware, and new ways of storing and protecting data which makes it difficult to keep up with. The content of this paper will allow you to identify the process for selecting and acquiring an information system, explain how the organizations goals drive the selection of the information system, and identify the roles that each of the organizations stakeholders play in the selection and acquisition process. The process for selecting and acquiring an information system has to start with figuring out where the organization needs to start. The first step would be to assign a work team to develop a process and research the types of information systems that the organization is considering (McGrady, Conger, Blanke, Landry, 2010). The second step is to look at the plan and how it is laid out, and the amount of work. While researching the information system it is imperative...
Words: 934 - Pages: 4
...Introduction: The main aim of organizations is to achieve business goals through making decision. Hussain (2008) argued that organizations could derive important information through strategic information systems in order to educate them the process of making decisions. This report will critically evaluate the importance of how the information systems generate value in the organizations by introducing the nature of information system, defining the concept of information systems and the change that may happened. This report will also identify the solution of change and the strategies that used to generate value in the organization. The following will discuss more details. 2. Nature of information system: 2.1 Nature of information: Diagram 1: Source ( Stair and Reynolds ,2013) As the diagram 1 shows, the information is transformed from data which consists of raw facts and the knowledge is required to support a specific task in order to processed the data into useful information. However, it is of vital importance for organizations to identify and leverage quality information (Hussain, 2008). It is because valuable information not only can help decision makers achieve their goals, but also help people in their organizations perform tasks more efficiently and effectively . In terms of characteristics of quality information, Stair and Reynolds (2013) identified eleven characteristics of quality information: complete, timely, secure, accurate...
Words: 1995 - Pages: 8
...Information System Briefing Keyva Strickland HCS/483 November 12, 2012 Instructor Billy Kesserwani An information system is a blend of data, procedures, and information technology that combines to gather, process, collect, and supply production for an organization (Wager, Lee, Galser & Burns, 2009). Information System is also considered a combination of stakeholder’s decision-making and activities used in association with the new technology information. In today’s society, the purchase of an electronic health care information system is one of the most important decisions a medical facility will make. In this case the question remains, when is it time to change up the information system in health care? This system will require a significant amount of time and money as well as bring change to the medical facilities clinical and business processes. The information system will have an impact on aspects of the medical facility and can alter the way health care services are distributed. This is why most organizations refer to the information system as a “life cycle.” A systems development life cycle is the development gives structure to the process of selecting and acquiring a new IT system. Information systems created for health care industries will assist the organization in meeting the standards and qualities set by the health care industry for the success of the organization (Ruffin, 1995). This paper will identify the various processes involving the selecting...
Words: 952 - Pages: 4
...Critical Information Systems Lance Kaea Carson BSA 310 May 15, 2011 Rich Harrell Critical Information Systems An Information System is an organizations framework for efficiency, productivity, and functionality. It “is a collection of hardware, software, data, people and procedures that are designed to generate and disseminate information and data that supports the activities of an organization” (International Graduate, 2011). Kudler Fine Foods is an organization specializing in providing domestic and imported sustenance to consumers. This paper clarifies an information system critical to their business process and examines how this system has an effect on the organization’s intricate structure. Information Systems Information systems used by organizations often follow a “traditional hierarchical structure” (Turban & Volonino, 2010. p.42). The structure commonly consists of seven functional types (1) Personal and Productivity Systems, (2) Transaction Processing Systems, (3) Functional and Management Information Systems, (4) Enterprise Systems, (5) Inter-organizational Systems, (6) Global Systems, and (7) Special Systems. Each category plays an essential role in the overall function of an organization when utilized. The development of an application program is used to execute or support a specific organization task or business process through the use of that information system. Although system types and applications can be independent of each other, most...
Words: 830 - Pages: 4
...©2006 Prentice Hall Information Management Chapter 03 Part 01 5– 5- 2015 Information Systems and Business Strategy ©2006 Prentice Hall Intended Learning Outcomes (ILOs) By the end of this chapter, the students will be able to: • Explain the relationship between organizations, management, information systems, and business strategy. • Know the features of organizations that should be understood before designing and operating information systems. • Determine the role of management in organizations and see where information systems have an impact. • Finally, examining the problems that firms face from competition and the ways in which information systems can provide competitive advantage. ©2006 Prentice Hall Organizations and Information Systems • The interaction between information systems and organizations is mutual. Designing IS in any organization is influenced by many mediating factors such as the organization’s structure, business process, Policies, culture, environment, and management decisions. • Definitely, You will not be able to design new Information systems successfully without understanding your own business organization. The relationship between organizations and Information Systems What is an Organization? • An organization is a stable legal entity with internal rules and procedures that takes resources (Inputs) from the environment and processes them to produce outputs. • This definition...
Words: 805 - Pages: 4
