...Chapter 1 Business Information Systems in Your Career 1.1 Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Essentials of Management Information Systems Chapter 1 Business Information Systems in Your Career STUDENT LEARNING OBJECTIVES • How are information systems transforming business and what is their relationship to globalization? • Why are information systems so essential for running and managing a business today? • What exactly is an information system? How does it work? What are its people, organization, and technology components? 1.2 Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Essentials of Management Information Systems Chapter 1 Business Information Systems in Your Career STUDENT LEARNING OBJECTIVES • How will a four-step method for business problem solving help you solve information systemrelated problems? • How will information systems affect business careers and what information systems skills and knowledge are essential? 1.3 Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Essentials of Management Information Systems Chapter 1 Business Information Systems in Your Career The New Yankee Stadium Looks to the Future • Problem: Escalating salaries, travel costs, and ticket prices, more competing entertainment options. • Solutions: Enhance fan experience by building state-of-the-art new stadium. 1.4 Copyright © 2011 Pearson Education, Inc. publishing as Prentice...
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...Management Information Systems, 11e (Laudon) Chapter 1 Business Information Systems in Your Career 1) Purchase of information systems and telecommunications equipment constituted more than half of all capital investment in the United States in 2013. Answer: TRUE Diff: 2 Page Ref: 5 AACSB: Information technology CASE: Comprehension Learning Objective: 1 - How are information systems transforming business, and what is their relationship to globalization? 2) A business model describes how a company produces, delivers, and sells a product or service to create wealth. Answer: TRUE Diff: 1 Page Ref: 11 AACSB: Application of knowledge CASE: Comprehension Learning Objective: 2 - Why are information systems so essential for running and managing a business today? 3) Information systems consists of all the hardware and software that a firm needs to use in order to achieve its business objectives. Answer: FALSE Diff: 2 Page Ref: 13 AACSB: Information technology CASE: Comprehension Learning Objective: 3 - What exactly is an information system? How does it work? What are its people, organizational, and technology components? 4) An extranet is a private intranet extended to authorized users outside the organization. Answer: TRUE Diff: 1 Page Ref: 17 AACSB: Information technology CASE: Comprehension Learning Objective: 3 - What exactly is an information system? How does it work? What are its people, organizational, and technology components? 5) Information systems literacy...
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...T E A M S It’s All About Improving Performance Teams work better with expanded problem solving and decision making skills by Helene F. Uhlfelder E VERYONE KNOWS THAT THE PURPOSE OF teams is high performance. In the past it was enough that teams or quality circles got involved in solving problems and sharing some of the decision-making responsibilities. Now the success of organizations hinges on the ability of teams to make tough decisions and solve complex problems on a daily basis. This article’s aim is to provide a better understanding of the factors that influence problem solving and decision making and to provide a seven-step model and procedures to use to improve team performance. improvement cultures or team systems teach their employees tools to use in reaching decisions and solving problems. Whether these tools have four steps or seven steps, they have four basic components: problem definition, data collection to verify the root cause of the problem, solution generation and action planning, including a mechanism for tracking how well the chosen solution works. These tools are sometimes not used at all and sometimes are used religiously for everything. Yet, it is rare to find teams that understand the nature of problems and know how to choose the right tool or technique to use in a A different mind-set particular situation. Most organizations that implement total quality management, continuous Furthermore, team...
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...Technical System analyst in the InfoTech dept. of the LPU” submitted to the “LOVELY PROFESSIONAL UNIVERSITY”, is a record of an original work done by me under the guidance of “Mr HARSIMRAN SINGH”, and this project work has not performed the basis for the award of any Degree or diploma/fellowship and similar project if any. ACKNOWLEDGEMENT I would like to acknowledge and extend my heartfelt gratitude to all those who have made the completion of this project titled “Responsibilities of the Technical System analyst in the InfoTech dept. of the LPU” possible. I am very grateful for the cooperation and interest of our respected teacher “Mr. HARSIMRAN SINGHwho helped a lot in the completion of my project. It would not have been possible without his help. In addition to the above, I would also like to thank the management and the authorities of ‘Lovely Professional University’ who provided us with all the facilities required to accomplish the task. PRABHJEET SINGH INDEX • INTRODUCTION INTRODUCTION The system analyst definition is derived from the term system analysis. A system analysis is a person, who studies the information systems components and interactions, and uses his expertise to coordinate and gives advices during its project. The system analyst is the person (or persons) who guides through the development of an information system...
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...Chapter 1 Business Information Systems in Your Career Computers continue to change every aspect of our lives from entertainment to shopping, from the work we do and where we do it, to how we communicate with friends, relatives, and business associates. As you can see from the opening vignette in the text, many businesses are remodeling their products and services to take advantage of expanded channel outlets such as the Internet, cell phones, and iPad and tablet devices. This chapter gives you an overview of many of the subjects we’ll touch on in this course. It will help you understand how information technology is being used by many businesses worldwide to increase efficiency, save money, and create better relationships with suppliers and customers. 1.1 The Role of Information Systems in Business Today Ask managers to describe their most important resources and they’ll list money, equipment, materials, and people—not necessarily in that order. It’s very unusual for managers to consider information an important resource, and yet it is. As electronic business and electronic commerce grow in popularity and more firms digitize their operations, having useful information is becoming even more important to the global business community. This chapter will begin to explain why you need to manage your information resources as closely as any other in your organization. How Information Systems Are Transforming Business The next time you’re in your workplace or on...
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...you can see from the opening vignette in the text, many businesses are remodeling their products and services to take advantage of expanded channel outlets such as the Internet, cell phones, and even iPod devices. This chapter gives you an overview of many of the subjects we’ll touch on in this course. It will help you understand how information technology is being used by many businesses worldwide to increase efficiency, save money, and create better relationships with suppliers and customers. 1.1 The Role of Information Systems in Business Today Ask managers to describe their most important resources and they’ll list money, equipment, materials, and people—not necessarily in that order. It’s very unusual for managers to consider information an important resource, and yet it is. As electronic business and electronic commerce grow in popularity and more firms digitize their operations, having useful information is becoming even more important to the global business community. This chapter will begin to explain why you need to manage your information resources as closely as any other in your organization. How Information Systems Are Transforming Business The next time you’re in your workplace or on your school’s campus, even walking down the street, take a closer look at the people around you and observe what they’re doing. Most likely someone will be using a computer or a handheld personal digital assistant. Someone will be using a cell phone, perhaps taking...
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...by Barbara J. Ellestad Chapter 1 Business Information Systems in Your Career Computers continue to change every aspect of our lives from entertainment to shopping, from the work we do and where we do it, to how we communicate with friends, relatives, and business associates. As you can see from the opening vignette in the text, many businesses are remodeling their products and services to take advantage of expanded channel outlets such as the Internet, cell phones, and even iPod devices. This chapter gives you an overview of many of the subjects we’ll touch on in this course. It will help you understand how information technology is being used by many businesses worldwide to increase efficiency, save money, and create better relationships with suppliers and customers. 1.1 The Role of Information Systems in Business Today Ask managers to describe their most important resources and they’ll list money, equipment, materials, and people—not necessarily in that order. It’s very unusual for managers to consider information an important resource, and yet it is. As electronic business and electronic commerce grow in popularity and more firms digitize their operations, having useful information is becoming even more important to the global business community. This chapter will begin to explain why you need to manage your information resources as closely as any other in your organization. How Information Systems Are Transforming Business The next time you’re...
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...Course Problem Solving Case (Hank Kolb, p. 160 – 161) Following are the instructions you are to use in analyzing the Hank Kolb case. During Class 5, you and your class members analyzed the direct causes of the quality problems on the Greasex line. You used the fishbone diagram to display your analysis. In the next paragraph you are now asked to analyze this case from a larger perspective. You are Hank Kolb and you realize that the quality problems with the Greasex line is a symptom of a larger quality management issue for the organization. You have formed a problem solving team within the organization to analyze this larger problem and make recommendations on how to improve the quality management system with in the organization. Describe how your team will analyze this problem and make recommendations for improvement. 1. Write a problem statement that identifies the improvement objectives. 2. Describe the data and information collection tools that you will use to analyze this problem. Be specific. For the data you would collect, design the data form(s). You may also identify data that may be within the organization data bases that you would analyze. 3. You will also be given some data to supplement this case (since you cannot actually collect the data) to analyze. You are to show how you would use one or more analysis methods to analyze this data. 4. Establish design criteria that you will use to evaluate alternatives that your team may develop...
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... Introduction The introduction of information technology (IT) has brought a great change in the business world, for instance, the use of computers has facilitated the global business by linking the people together hence advanced business transactions and communication globally. Although the introduction of IT facilitated global business interaction accompanied with other advantages. There has been a real problem ensuring efficient use of IT due to various problems associated with it, thus challenging various scientists to discover techniques on how to solve such problems. Therefore, by views arguments on different methods of solving problems, the following points are more applicable; it is very important to discover the cause and the effect of the problem, the application of brainstorming may easily help in correcting the problem. Checklists, impact diagrams and the“5-whys” strategy is also applicable in solving any IT problem (Johnson, 2005, pp. 213-215). Brainstorming method The key method of this paper is brainstorming; According to Johnson, 2005, pp. 213-215, it is more useful when a group of people gathers to discuss a certain issue by sharing ideas from each other through giving suggestions on how to solve the issue on hand. For example, a computer might be having a problem of connecting to the Internet, by coming together as a group it may be easier to solve such a problem; the problem might be usage of unregistered broadband transmitter with...
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...Running head: COURSE PROJECT Deloitte Consulting Gaining Market Leverage through New Technologies in Project Management Managerial Applications of Information Technology MIS 535 Abstract Technology tools are routinely used for collaboration, communication and deployment of project management practices; therefore, technology is important due to today’s challenges in a technology enabled workplace. Technology plays a major role in supporting project managers manage projects effectively and efficiently. The area of opportunity in project managing is still under study to pin point specific roles and responsibilities a project manager is responsible for in respect to the project team in an area that needs further study. Understanding relations between people related factors of project performance and a project manager’s performance. Interpretive structure modeling (ISM) methodology was used to determine the role of a project manager in both managing an improving performance. This project will analyze underlying interactions among these factors and understand the supportive function of technology to the project manager in improving project performance. Deloitte Consulting Gaining Market Leverage through New Technologies in Project Clients count on Deloitte to help them transform uncertainty into possibility and rapid change into lasting progress. Deloitte associates are skilled in knowing how to anticipate, collaborate, innovate and create. Even the most unforeseen...
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...Business Information Systems in Your Career C H A P T E R 1 STUDENT LEARNING OBJECTIVES After completing this chapter, you will be able to answer the following questions: 1. How are information systems transforming business, and what is their relationship to globalization? Why are information systems so essential for running and managing a business today? What exactly is an information system? How does it work? What are its people, organization, and technology components? How will a four-step method for business problem solving help you solve information system-related problems? How will information systems affect business careers, and what information systems skills and knowledge are essential? 2. 3. 4. 5. 2 C HAPTER O UTLINE Chapter-Opening Case: The New Yankee Stadium Looks to the Future 1.1 The Role of Information Systems in Business Today 1.2 Perspectives on Information Systems and Information Technology 1.3 Understanding Information Systems: A Business Problem-Solving Approach 1.4 Information Systems and Your Career 1.5 Hands-On MIS Projects Business Problem-Solving Case: What’s the Buzz on Smart Grids? THE NEW YANKEE STADIUM LOOKS TO THE FUTURE Although baseball is a sport, it’s also big business, requiring revenue from tickets to games, television broadcasts, and other sources to pay for teams. Salaries for top players have ballooned, as have ticket prices. Many fans now watch games on television rather than attending them in person...
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...Cognitive Processes Paper Cristala Walker August 8, 2012 INTRODUCTION This paper will examine the cognitive processes of attention, language, and problem solving. This paper will explain the purpose of each cognitive processes. This paper will also summarize and evaluate the studies of these cognitive processes and also the research methodology that they focus on. Cognitive processes are very important for human behavior. It is about the knowledge and the way people use his or her knowledge. Cognitive processes affect individuals in everyday life, often occurring within fractions of a second. EXPLAIN THE PURPOSE OF EACH COGNITIVE PROCESS Language is used to communicate feelings, thoughts, and ideas effectively. The use of language begins at a very young age, some would agree before birth. Language is spoken in a mixture of techniques from oral, to sign language to body language. In language there is a collection of terms, which is related to a particular topic, and the collection of terms is identified as a lexicon. Language and lexicon mutually combined because of the recollection of vocabulary or verbal communication, which transmits to cognitive psychology because the occurrence of lexical judgments in processing vocabulary in the cognitive mind. The main aspects of verbal communication are communicative, uninformed, controlled, generative, and self-motivated. The communicative part of language is the speech between two individuals. The uniformed part is the...
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...Community policing is organization that promotes strategies that would support the use of partnerships and problem solving techniques. It also addresses some conditions that could give a rise to safety issues with the fear of crime. Is a collaboration between the police and the community that will identify and solve the community problems. The police have no source of guardianship of the law and since that happen members of the community become more active in planning safety for their neighborhoods. This can help the police and the people who stay in the neighborhood have trust or belief in the police for the help. Three Key Components: • Community Partnership- Is when the law enforcement agency, people and an organization come together as an group to make up solutions to solve problems and increase the trust or belief in the police. • Organizational Transformation- A lot of different systems come all along to support community partnership and problem solving. Ex. Agency management, geographic assignment of officers, personnel and information system. • Problem Solving- an engagement between proactive and systematic need an identify problems and evaluate effective responses. The five core operation strategies are preventive patrol, routine incident response, emergency response, criminal investigation and problem solving. Preventive patrol is when criminals shall not commit crimes in front of the police. Routine incident response is everyday events that police must show...
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...With the rise of the importance of information and of information technology, the range of career opportunities for IS managers has expanded. To illustrate the variety of jobs running in MIS and the importance of IS to other career paths, I have listed four job openings in MIS and four other ones in Accounting, which is an area that heavily relies on information systems. Careers in MIS Job title: Software quality assurance analyst Skills and knowledge requirements: • Education: Completion of high school, completion of college/CEGEP/vocational or technical training • Experience: 3 years to less than 5 years • Languages: Speak English, read English, write English • Specific skills: Confer with clients to identify and document requirements, conduct business and technical studies, design, develop and implement information systems business solutions, provide advice on information systems strategy, policy, management and service delivery, develop and implement policies and procedures throughout the software development life cycle, conduct reviews to assess quality assurance practices • Computer and technology knowledge: Windows, Intranet, Internet, Multimedia software, Word processing software, Spreadsheet software, Presentation software, Office suites, Electronic mailing software • Work conditions and physical capabilities: Fast-paced environment, work under pressure, tight deadlines, repetitive tasks, attention to detail, combination of sitting, standing, walking • Essential...
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...MIS COURSES – Student Learning Outcomes1 MIS 180: Principles of Information Systems At the end of this course students should be able to: 1. Understand the importance of determining information system requirements for all management levels by developing an understanding of the differences between various types of information systems 2. Understand how information systems are developed 3. Understand the computer revolution and its impact on the way business is conducted 4. Become familiar with critical-thinking skills in identifying information systems problems and how to investigate existing literature about hardware and software solutions to problems. 5. Know the components and functions of computer systems, both hardware and software. 6. Become familiar with the advances in networking, data communications and the Internet and how they affect the way business is conducted. 7. Identify which information technology tools are used to solve various business problems. 8. Develop proficiency solving business problems using modern productivity tools (e.g., spreadsheet, database) or creating custom programs. MIS 301: Statistical Analysis for Business At the end of this course students should be able to: 1. Use data from a sample to make inferences about a population. 2. Apply probability theory in decision making situations. 3. Formulate hypotheses for decision making and research. 4. Analyze data using appropriate statistical techniques. 5. Interpret the results of statistical...
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