...Background Municipal organisations across the world are one of the vital aspects of the modern society. These are affecting different strata of the society. Based on social and economic environment, municipalities display different characteristics in infrastructure, facilities, needs they cater, budget, efficiency and effectiveness and combinations of all globally (Knutsson, Mattison, Ramberg and Tagesson, 2008; Hafskjol, 2010). Boudreau Potkins and Sheflin, (2003) studied municipal corporation in Canadian context. They identified certain significant factors with impact on best practices of municipal organisation such as decision making and investment planning, environmental protocols, roads and sidewalks, water and sanitation, storm and wastewater. In the Chinese context, Liu (2005) claimed the integral elements of evolving system, central planning and economic transition to be the key success factors of improved infrastructure of Municipalities in China. Liu explored various scopes of improvements in the efforts of China in order to meet the challenges of future. Al Alain City Municipality Researcher focuses on the Al Alain city municipality for the study. This city has reputation of being ‘Garden city of the Gulf’. This city has nearly 4000 years old history and significant role in history of the UAE. The Alain city municipality is the part of the departments of Municipal Affairs. This was established in 1967. It started working as a circle-governmental...
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...record 4 2.3 Capacity 4 2.4 Shared strategic aims 5 2.5 Culture 6 2.6 Organisation and management 6 2.6.1 Quality management 7 2.6.2 Project and programme management 7 2.7 Multi-supplier proposals 7 2.8 Proposed supplier organisation and project staffing 8 2.9 Technical understanding 8 2.10 Proposed management processes 8 2.10.1 Quality management 9 2.10.2 Change management 9 2.10.3 Service provision and management 10 2.10.4 Resource management 12 2.10.5 Capacity planning and management 12 2.10.6 Business continuity and contingency plans 12 2.10.7 Project management 13 2.10.8 Programme management 13 2.10.9 Strategic management 14 2.10.10 Knowledge management and organisational learning 14 2.10.11 Training 15 2.11 Risk management and risk transfer 15 2.12 Supply chain management 16 2.13 Benefits management and delivery 16 2.14 Relationship management 17 2.15 IT-specific questions 17 2.15.1 Business process changes 18 2.15.2 Application development 18 2.15.3 Software and systems engineering 18 2.15.4 Development and maintenance 20 2.15.5 IT service management 21 2.15.6 Infrastructure design and planning 21 2.15.7 Infrastructure and technology deployment 21 2.15.8 ICT infrastructure management 22 2.15.9 Operations management 22 2.15.10 Technical support 22 ...
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...Active Directory Design Guide Thursday, 25 February 2010 Version 2.0.0.0 Baseline Prepared by Microsoft Prepared by Microsoft Copyright This document and/or software (“this Content”) has been created in partnership with the National Health Service (NHS) in England. Intellectual Property Rights to this Content are jointly owned by Microsoft and the NHS in England, although both Microsoft and the NHS are entitled to independently exercise their rights of ownership. Microsoft acknowledges the contribution of the NHS in England through their Common User Interface programme to this Content. Readers are referred to www.cui.nhs.uk for further information on the NHS CUI Programme. All trademarks are the property of their respective companies. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. © Microsoft Corporation 2010. All rights reserved. Disclaimer At the time of writing this document, Web sites are referenced using active hyperlinks to the correct Web page. Due to the dynamic nature of Web sites, in time, these links may become invalid. Microsoft is not responsible for the content of external Internet sites. Page ii Active Directory – Design Guide Prepared by Microsoft, Version 2.0.0.0 Last modified on 26 February 2010 Prepared by Microsoft TABLE OF CONTENTS 1 2 Executive Summary ..............................................................................................
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...[pic] LANCASHIRE FIRE AND RESCUE SERVICE JOB DESCRIPTION AND EMPLOYEE SPECIFICATION | | | |JOB TITLE: |Helpdesk Operator | | | | |HOURS OF WORK |36.15 HPW (Flexitime) | | | | |POST NO: | | | | | |GRADE: |Scale 4 | |CAR USER CATEGORY |Essential Casual None | | |IT and Communications Department | |BASE: |Services Headquarters ...
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...SCHOOL OF INFORMATION TECHNOLOGY MASTER OF INFORMATION TECHNOLOGY [pic] INDIVIDUAL ASSIGNMENT COVER PAGE |Name of Student |PETER J. MAKIWA | |Student Number |14299896 | |Name of Module |CORPORATE I.T SYSTEMS | |Module Code |MIT853 | |Name of Lecturer |DR. PATRICIA E.N. LUTU | |Date of Submission |24 AUGUST 2014 | |Contact telephone number |+263712501179 | |E-mail address |pmakiwa@gmail.com | |Declaration: |I declare that this assignment, submitted by me, is my own work and that I have | | |referenced all the sources that I have used. | |Signature...
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...Purpose of business: the purpose of implementing of new wearable technology in the present ongoing system * To create a concrete figure of our business in the market, updating the business with the new wearable technology will help it growing in long term run. * Using the information system technique can organize the work more simple and reliable to use. * The use of wearable technology with help in combining the solution for the problem in an organization of various factors. According to the research on various terms the productivity of variable things are to be made available. New technology play vital role in saving the time and money of an organization substantially carrying various task together. The age of quantified self has started with wearable technologies such as Jawbones, Fit bits etc. Many companies are using wearable technologies to keep track of their staff, improve their collaboration and efficiency. However, introducing such technology to a complex and sensitive system such as payroll management can put forward many challenges to the management and the organisation. Business Challenges with introducing new wearable technology to manage payroll information: Achieving Integrity and trust with employees: The biggest challenge in implementing wearable technology on the employees to manage payroll information is integrity. Everyone in the organisation would be struggling to be more successful and to make more profits to the business. If the new technology...
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...The project is about cloud computing and how it is affecting the adoption in companies or organisations. This paper presents advantages disadvantages security of using this technology. This also deals with the importance of using this technology and information management takes place in organisations. It also deals with the improvisation of the flow of information with Cloud. In today’s globalised technological market Cloud computing is one of the most innovated information technologies. It is more attractive for business to adopt because it had many advantages which includes automatic software update, flexibility, increased collaboration. It’s cost effectiveness plays a major role in adopting this technology. Cloud based applications...
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...this time attempt to answer it using a more information systems and business oriented language. “Strategy is a rule for making decisions under conditions of partial ignorance, whereas policy is a contingent decision. Business strategy is the broad collection of decision rules and guidelines that define a business’s scope and growth direction.” [1] “Strategy is the pattern of objectives, purposes or goals and major policies and plans for achieving those goals stated in such a way as to define what business the company is in or to be in and what kind of company it is or is to be.” [2] “Strategy formulation involves the interpretation of the environment and the development of consistent patterns in streams of organisational decisions.” [3] “Strategy is a broad based formula for how business is going to compete, what its goals should be, and what policies will be needed to carry out those goals. The essence of formulating competitive strategy is relating a company to its environment.” [4] “ Strategic decisions are concerned with: The scope of an organisation’s activities The matching of an organisation’s activities to its environment The matching of an organisation’s activities to its resource capability The allocation and reallocation of major resources in an organisation The values, expectations and goals of those influencing strategy The direction in which the organisation...
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...Smart Service Queensland Information Systems and Green IT Strategies 2010 Submitted: 18/10/2010 Prepared by: Varun Kewal (Student No: W0103335) varun_kewal@hotmail.com Word Count: 2,847 words Letter of Transmittal Green Tech Pty Ltd 23 Virtual Drive Technology Park, QLD 4125 18 October 2010 The Director Smart Service Queensland 37 Creek Street Brisbane QLD 4000 Dear Ms Jeans, Please find attached our report analysing the IT infrastructure for SSQ and value that can be added with the implementation Green IT strategies. As discussed with you in our meeting on 2 August, we have focused on the issues and challenges being faced by the current IT infrastructure and possible solutions. We have paid particular attention to the IT Infrastructure Ecosystem in place and have provided a breakdown of the different hardware and software in place currently and what opportunities exist to make improvements to improve processing power as well as realise savings in the long run. Our analysis highlighted that there are issues and challenges currently being faced due to the current IT Infrastructure in place. We recommend that you proceed with the replacement of current IT hardware that is nearly at the end of it’s 5 year cycle as already identified by the ICT Manager Steve Young. I wish to take this opportunity to thank Mr Young for making himself available to provide invaluable data to assist with this report. We have also identified a number of...
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...IT [pic] Australian Government Department of Defence Information System Audit Guide VERSION 11.1 January 2012 Table of Contents 1. Introduction to Accreditation 4 2. The Information System Audit – Checklist 7 2.1. What is an Information System Audit? 7 2.2. Why is an Information System Certification needed? 7 2.3. Assessing an Information System’s Security Risks 7 2.4. Selecting an Information System’s Security Controls 7 3. Purpose of the Checklist 8 4. How to Use the Checklist 8 4.1. The Checklist Structure 8 4.2. Security Objectives 9 4.3. Guidance for IRAP Assessors 9 4.4. Information System Compliance 10 5. Guidance for IRAP Assessors 10 6. The Checklist 11 6.1. The Information Security Policy & Risk Management 11 6.2. Information Security Organisation 14 6.3. Information Security Documentation 17 6.4. Information Security Monitoring 20 6.5. Cyber Security Incidents 22 6.6. Physical & Environmental Security 24 6.7. Personnel Security for Information Systems 26 6.8. Product & Media Security 27 6.9. Software, Network & Cryptographic Security 30 6.10. Access Control & Working Off-site Security 33 Appendix A – Accreditation Governance 36 The ISM & Certification 36 Compliance Levels 37 Compliance Report 37 Compliance Comments 37 Audit Documentation Submissions 38 Appendix B – Standards 39 ...
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...Dublin Institute of Technology ARROW@DIT Dissertations School of Computing 2010-09-01 Cloud Computing:Strategies for Cloud Computing Adoption Faith Shimba Dublin Institute of Technology, faith.shimba@gmail.com Recommended Citation Shimba, F.:Cloud Computing:Strategies for Cloud Computing Adoption. Masters Dissertation. Dublin, Dublin Institute of Technology, 2010. This Dissertation is brought to you for free and open access by the School of Computing at ARROW@DIT. It has been accepted for inclusion in Dissertations by an authorized administrator of ARROW@DIT. For more information, please contact yvonne.desmond@dit.ie, arrow.admin@dit.ie. This work is licensed under a Creative Commons AttributionNoncommercial-Share Alike 3.0 License School of Computing Dissertations Dublin Institute of Technology Year Cloud Computing:Strategies for Cloud Computing Adoption Faith Shimba Mr. Dublin Institute of Technology, faith.shimba@student.dit.ie This paper is posted at ARROW@DIT. http://arrow.dit.ie/scschcomdis/1 — Use Licence — Attribution-NonCommercial-ShareAlike 1.0 You are free: • to copy, distribute, display, and perform the work • to make derivative works Under the following conditions: • Attribution. You must give the original author credit. • Non-Commercial. You may not use this work for commercial purposes. • Share Alike. If you alter, transform, or build upon this work, you may distribute the resulting work only under a license identical...
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...AN EVALUATION OF COMMUNICATION INTEGRATION WITHIN A STATE-OWNED ORGANISATION by MOALUSI JONAS MAENETJA Submitted in partial fulfilment of the requirements for the degree of MASTER OF ARTS WITH SPECIALISATION IN ORGANISATIONAL COMMUNICATION RESEARCH AND PRACTICE at the UNIVERSITY OF SOUTH AFRICA SUPERVISOR: PROF TC DU PLESSIS JOINT SUPERVISOR: PROF DF DU PLESSIS APRIL 2009 Student number: 697-616-6 DECLARATION I declare that THE EVALUATION OF THE CURRENT POSITION OF COMMUNICATION INTEGRATION WITHIN A STATE - OWNED ORGANISATION is my own work and that all the sources I have used or quoted have been indicated and acknowledged by means of complete references. …………………………………….. SIGNATURE (MR MJ MAENETJA) ………………… DATE 2 ACKNOWLEDGEMENTS Throughout the composition of this Masters Dissertation I was blessed to have the support and encouragement of some very special people. I hereby wish to acknowledge the contribution of the following persons: • To my family, friends and Eskom colleagues for supporting me through all my years of study. Thank you for believing in me, even when I did not believe in myself. Thank you for all of the unconditional love and support you gave me. What I have done, I have done to make you proud. • Large amounts of gratitude to professor TC Du Plessis and professor DF Du Plessis from the Department of Communication at the University of South Africa for...
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...planning skills. I possess the ability to lead and work collaboratively within a team, as well as solely, using my own initiative. Recognised as a tenacious self-starter, with the energy and desire to succeed, I continually embrace new challenges and thrive in highly pressurised and demanding work environments. CAREER OBJECTIVE With over six years expertise in IT management, primarily as both Information Services Manager and Network Manager, within banking and financial sector development, my goal is to utilise my relevant experience to secure a senior IT position, I will perform exceedingly well in a role such as Information Services Manager, where my strong technical attributes, ideas and commitment will allow me progress my career, and contribute to the overall success of the organisation. KEY SKILLS & EXPERTISE Information Technology expertise • Skilled and expert in Technology Management and Infrastructure and Networking including design and implementation of WAN, LAN and comprehensive infrastructures i.e. servers, routers and switches. • Experienced as an Information Service Manager, encompassing strong experience in IT management, IT project management,...
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...thinking and standards in directing and controlling an enterprise’s information technology. Effective IT governance helps ensure that IT supports business goals, optimises business investment in IT, and appropriately manages IT-related risks and opportunities. ITGI offers original research, electronic resources and case studies to assist enterprise leaders and boards of directors in their IT governance responsibilities. Disclaimer ITGI (the “Owner”) has designed and created this publication, titled COBIT® 4.1 (the “Work”), primarily as an educational resource for chief information officers (CIOs), senior management, IT management and control professionals. The Owner makes no claim that use of any of the Work will assure a successful outcome. The Work should not be considered inclusive of any proper information, procedures and tests or exclusive of other information, procedures and tests that are reasonably directed to obtaining the same results. In determining the propriety of any specific information, procedure or test, CIOs, senior management, IT management and control professionals should apply their own professional judgement to the specific circumstances presented by the particular systems or IT environment. Disclosure Copyright © 2007 by the IT Governance Institute. All rights reserved. No part of this publication may be used, copied, reproduced, modified, distributed, displayed, stored in a retrieval system, or transmitted in any form by any means (electronic, mechanical,...
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...arguments by referring to appropriate case study examples. Table of Content 1 Introduction 2 2. Present Uses of the Internet 3 3 The Use of Internet in Developed Countries 4 4 The Use of Internet in Developing Countries 6 5 Internet reduces the Economic gap between Developing and Developed Countries 7 5.1 Case Study Analysis – Case of Nigeria 7 6 Internet as a tool for Economic Development in Developing Countries 8 6.1 Internet and e-commerce produce greater Economic benefits to the firms 9 7 Conclusion 10 8 References 10 1 Introduction Globalisation of business, trade and economy has transformed the world into a single society of similar perceptions, where the information is accessible by any person from any corner of the world. Use of new communication technologies like internet has incremented the pace of globalisation processes in various dimensions (Anakwe, et al., 2007). The internet has rationalized the business processes facilitating the notion of the e-economy. Companies have recognised the requirement of joining in the e-economy revolution, which is seen vital for them to survive in a highly vibrant and competitive global market environment (Financial Executive, 2005). This has given way to the creation of various forms of business and employment such as e-commerce, e-business, virtual workplace etc. (Stephens, 2001). These new business forms brought superior benefits to the...
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