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Information Technology and the Rise of Ethical Issues

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Information Technology and the Rise of Ethical Issues
The purpose of this research is to identify what are the advances in information technology that resulted in new ethical issues necessitating the creation of the Telephone Consumer Protection Act (TCPA), 1991, and the Children’s Online Privacy Protection Act (COPPA), 1998. To start examining the ethical issues of each act it was necessary to understand the meaning of the act and who the act affected. Each act applied to different age groups yet pertained some of the same ethical issues for the creation of each act. Once the meaning behind the acts were identified, the ethical issues were easy to recognize.
Information Technology Information technology dramatically has changed the course of business in a rapid pace toward humanity. These advancements have made conducting business effective and efficient by the use of larger data storage, auto dialers, auto recordings, and identifiers, such as cookies or IP addresses to learn personal information. However, these advancements come with drawbacks that include morally and ethically wrong destruction toward individuals with their privacy and safety.
Creation of Acts
The Telephone Consumer Protection Act (TCPA), 1991 was established for the consumers that did not wish to have telemarketers calling. The advancements in technology were enabling businesses to call residential phone numbers as well as sending facsimiles to market and sell products. The phone calls were not only unwanted annoyances, but also were costing the public money because they were buying devices to screen their calls, and they were paying a monthly fee to have their phone number not listed. Money was also an issue that for other businesses and individuals receiving unwanted facsimiles. Ink, paper, and time spent going through these facsimiles is not cheap. The ethics involved with the creation of the TCPA was protecting the privacy and safety of individuals. (“Rules and regulations,” 2003) There are “thousands of telemarketing sales calls are made to defraud consumers. Unscrupulous telemarketers even maintain "mooch" lists, databases of people who are most likely to be victimized by fraudulent sales calls” (“Telemarketing and,” n.d.). The TCPA also endorses the commercial freedoms of speech through responsible telemarketing practices.
The Children’s Online Privacy Protection Act (COPPA), 1998 was established to help define what information can be obtained and how it can be used for individuals 13 and younger. Ethical issues that have transpired for the creation of COPPA include fraud, privacy, and protection of a minor. Children using technology today may not have the knowledge needed to understand what a safe site is and what information they should not release. COPPA established that a parent has “control over what information websites can collect from their kids,” this is to assist the efforts to keep children safe (“Children's online,” n.d.). Investigative reports were conducted to uncover and heighten the awareness of how easily personal information could be obtained on children. The report displayed that anyone could obtain a list of children within a desired area. This list was obtained by paying a fee and included the child’s name, age, and address; the safety of a child can be at stake to a pedophile (“Children's online,” n.d.). These ethical issues raise enormous alarms for the protection of children, parents have and need that right to know what sites they are on as well as be able to block them.

Conclusion
To conclude ethical issues play a vital role on the creation of the TCPA and COPPA. The privacy and safety of an individual has become a huge dilemma with the advancements in information technology. Websites and business marketers have rules to abide by to keep their right to freedom of speech. However, they have no right to disclose or abuse personal information for personal or business gain.

References
Children's online privacy protection act (COPPA). (n.d.). Electronic privacy information center. Retrieved from http://epic.org/privacy/kids/
Rules and regulations implementing the telephone consumer protection act (TCPA) of 1991; final rule. (2003, July). Federal register, 68(143), 2-3. Retrieved from http://www.ftc.gov/os/2003/09/dnciareportappendb.pd
Telemarketing and the telephone consumer protection act (TCPA). (n.d.). Electronic privacy information center. Retrieved from http://epic.org/privacy/telemarketing/

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