Premium Essay

Information

In: Business and Management

Submitted By kylin
Words 639
Pages 3
Tutorial 1
BB101- Business Communication
Chapter 1: Business Communication Foundations

Message Analysis
Correct the content, word choice, grammar, and punctuation errors in the following e- mail.
Bill, thanks for recommending that I attend the defective righting seminar at Ross College. It was out standing?
The segment of the seminar I found more useful was the part explaining how to write form the I- Viewpoint. Today’s business world is vary competitive, an focusing on the sender can give you the edge you need to maintain favorable relatives.
Youll agree, I’m sure that my massage have improved all ready. I give you partial credit for the change. Lunch at The Derby Deli next weak will be my treat.
Quiz Challenge
State T/F 1. Citing receiver benefits in a message not only fosters a favorable relationship between the sender and the receiver but also demonstrates use of the you-viewpoint. 2. Serial communication may follow a horizontal path as well as a vertical path. 3. The sender and receiver have equal responsibility for achieving the goals of business communication. 4. The most important goal of business communication is that the receiver understands the message as the sender intends. 5. Effective external communication has a greater impact on an organization’s success than effective internal communication. 6. Employees help to establish and maintain organizational goodwill by communicating positively about the company’s products, services, and personnel. 7. An individual’s status within an organization has no affect on the communication process. 8. The components of the communication process model are sender, receiver, you-viewpoint, and communication barriers. 9. Office politics may be positive or negative. 10. As part of the communication process, the sender must encourage feedback and the...

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