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Informationsystems

In: Business and Management

Submitted By fbhwpk
Words 288
Pages 2
The Information Systems Department

XBIS/219
January 19, 2012
Craig Bowles

The Information Systems Department There are many different types of information systems that help ensure a company runs smoothly with the valuable information that is necessary to do so. Without these systems typically a company is running a business blind. I am going with what I know and will use the business that I work for as an example. I work for Pitney Bowes, the largest postage meter company worldwide. One of the necessary information systems is the Electronic commerce system. This gives consumers and businesses the ability to be able to market and conduct transactions by using the internet. In this technology it is crucial for a consumer to be able to conduct business or make purchases by using a secured transaction on the internet. It is important that this is working properly in order for a consumer to receive what he or she has ordered or payment posted in a timely matter correctly. The information system that is directly related to my job and what I do is the office automation system. These can vary from using a Microsoft program to run reports, collect data, and give analysis. Excel is a program that is used for several different purposes from running analysis of inbound calls and where they were directed, to the agent’s daily statistical information and bonus structure. Analysis is important not only for the middle management but all the way up to marketing and the CEO. The data that can be pulled and analyzed can be used for a competitive advantage to let a company know how the competition is doing. Without this information my company would not run as smoothly.

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