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Infosys Case Study

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Management development is any attempt to improve managerial performance by imparting knowledge, changing attitudes or increasing skills. It includes in-house programmes, professional programmes and online programmes.
Management development is important as all promoted managers require some development to prepare for their new jobs. Furthermore, management development facilitates organizational continuity, by preparing employees and current managers to smoothly assume higher level positions.
Learning and Development at Infosys
1. Leadership Program at Infosys
Infosys Leadership Institute (ILI) is committed to help leaders assume greater roles and influence their teams, clients and community positively.
The four dimensions of ILI are Inspire, …show more content…
• Organizational level: Annual Talent Reviews are held each year to understand the leadership talent fitment in the Performance – Potential grid.
Development Approach: ILI’s charter is to be in-sync with business, remain agile and continuously explore new and impactful developmental efforts.
• Adoption of T-shaped approach that includes generic and specific adoptions. o The universal offerings include blended learning experience that addresses common developmental needs across level and geographies. o Customized interventions for Sales and Delivery Units that are dedicated to assessment and business linked development modules for sales leadership.
• For selecting promising leaders, Infosys has esteemed program in partnership with world class universities and learning partners. There are internal and external coaches as well as opportunities to interface with senior leaders at Infosys and the industry.

Nine Pillars of Leadership Development at Infosys
1. 360 degree …show more content…
Infosys Culture workshops
These workshops are designed to strengthen the Infosys culture amongst the participants, help instil better communication skills through interaction amongst themselves, and identify with the values and processes involved in leadership development.
4. Development relationships
This includes one-on-one interaction in actual on-the-job work climate .This leads to better sharing of knowledge amongst individuals. Mentoring forms an integral part of this exercise.
5. Leadership skills training
The 'Leaders Teach Series' are workshops that Infosys Tier-1 members, including CEO and MD attend to groom them through their own rich experience.
6. Feedback intensive programmes
These are similar to 360 degree feedback, but based on formal and informal feedback from employees that an individual interacts with.

7. Systemic process learning
This helps individuals to gain an overall view of Infosys and its diverse and complex systems, business, operations and processes. It is a continuous process and helps improve the individual and also the systems.
8. Action learning
This exercise constitutes solving real problems in real-time conditions as a

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