...pressing need for innovation. The modern health care system involves managing an enormous amount of information about millions of people. Only with the help of modern information technology can the health care industry provide quality care to its patients. Health care information systems come in two forms: practice management and electronic health records (EHR). Practice management software allows the organization of patient appointments, lab results, and referrals, but does not organize with the specific information on each patient. EHR stores data on a patient's health history. An electronic health record contains the same information about a patient as a regular medical chart, such as medical history, medications, allergies, lab results, immunizations, and billing information. All health information systems consist of the software itself and the hardware. Although health information technology (HIT) software is utilized on computers by receptionists and medical staff, the data is often stored and managed off site by the HIT provider. Scanners and printers play a big role in EHR because of the amount of data that must be transformed into and from a digital format. Wireless routers are the next essential piece of a full EHR system that allows doctors to work with laptops or tablets for ease of workflow. “The management of healthcare organizations can be improved through the intelligent use of information. This requires systematic planning and management of information resources...
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...technology underlying health care information systems. I also have made a recommendation of an innovation and explained how my recommendation can improve the overall level of health care in my community. Lastly, I have suggested a key action that senior health care leadership can take in the community to push the boundaries of information technology management. Most New Significant Technology Requirements for Health Care I believe that the most new significant technology requirement for health care is the use of electronic medical records (EMR). This is a digital form of a paper chart which encompasses the medical and treatment history of the patients in one office. An EMR permits a physician to track data over time, easily pinpoint which patients are due for preventive screenings, and check on how patients are doing on particular parameters like blood pressure readings or vaccines (Electronic Medical Record, 2014). They also monitor and improve the general quality of care within the clinic or hospital. Providers should approach the implementation of the EMR with seriousness. I say this because As of January 2014 all public and private healthcare providers must have adopted and established meaningful use of electronic medical records in order to uphold their present Medicaid and Medicare reimbursement levels (Digital Record-Keeping Will Be Required of Public and Private Healthcare Providers, 2013). Therefore, consequences do exist for non-compliance, meaning the health care...
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...Another model of an integrated healthcare organization involves a multispecialty group practice that does not include a health plan. The Mayo Clinic started in Rochester, Minnesota, in 1887, serves as an excellent example of this model (Shi and Singh, 2008). The Mayo Clinic has salary-based compensation, a physician-led governance structure, shared electronic medical records across inpatient and outpatient services, and the use of information technology. These characteristics, along with a private, not-for-profit status and full integration of the hospital and clinic, are key attributes that have contributed to its growth and success. The Mayo Clinic annually serves 520,000 individual patients globally with a staff of 3,400 clinic physicians and scientists (McCarthy, 2009). It includes four owned hospitals and outpatient facilities on three major campuses. In 1992, the Mayo Health System was created in partnership with the...
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...necessary to drive organizational success and positively impact society” (“About”, n.d., para 6). To be successful in any personal venture one must be committed to their cause and posses certain qualities that help support their end goal. Entering into the GCU College of Business it is important to understand the three pillars that embody a graduate business student. The three pillars include servant leadership, entrepreneurial spirit, and innovation. Servant Leadership describes a leadership style that focuses on serving the needs of the team, client or community rather than the needs of the leader. “Characteristics of servant leaders include but are not limited to listening, empathy, awareness, persuasion, foresight, stewardship, and commitment to the growth of people” (Campbell & Rudisill, p. 27). As a registered nurse and nursing supervisor it is imperative I support my patients and peers through a servant leadership style. Today's healthcare system has become very complex; and in turn can be intimidating for patients and overwhelming to healthcare workers. In my professional practice I try lead by example and promote health and wellness through my commitment to caring for others. Servant leadership, like nursing is dedicated to promoting the growth and success of those around you. Everyday is a new opportunity for a servant leader to empower those in which they lead. Through a commitment to caring and service a servant leader will promote growth and independence in those who follow...
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...probably say if I know what’s going on then I could treat you which is basically what communication does. There’s also Compliance which plays a another big part of innovating technology. Compliance goes a long way by making sure the health care providers keep up with current innovative practices will insure better patient care on their part. Compliance plays a major role on the part of the patient. The patient must do whatever is asked of them by the doctor and health care staff that includes taking medications, keeping appointments, and communicating with doctors. Patients must also report any changes in the health which will let doctors know if the changes or compliance is working improving overall patient care. Another big need for innovation is Security. Security plays a big role because a patient must feel safe when coming into the hospital. We all know that if a person feel safe then they will interact better with doctors. Also their personal information must be safe guarded while in and out of the hospital. Many people feel if they go to the hospital their information will be hacked by some computer geek. But if they know that safe guards are in place this fear is eased and more patient have...
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...Annual Report: KPJ HEALTHCARE BERHAD (2011) Vision, Mission and Core Values Vision * The preferred healthcare provider KPJ vision is to become the preferred healthcare provider. The aim for KPJ to set this vision is because they wanted their clients to choose KPJ as their lifelong companion on its healthcare journey. Besides that, they also wanted to help their client, take care of them in every way in their healthcare needs. Mission * Deliver quality healthcare services KPJ’s mission is to deliver quality healthcare services serves to provide coordinated medical services to all customers across a continuum of care. This is way KPJ always strengthen its commitment to provide customers highest standards services and treatment through teamwork and unity between the Medical Consultants and the clinical as well as non-clinical staff. Core Values * Ensuring safety * Delivering service with courtesy * Performing duties with integrity * Exercising professionalism at all times * Striving for continuous improvement Introduction KPJ Healthcare Berhad (KPJ) leading healthcare service provider in Malaysia and operating 20 private specialist hospitals in Malaysia and two hospitals in Jakarta, Indonesia. Since the opening of the first hospital in Johor Bahru in 1981, KPJ has now served the community for three decades. Today, KPJ has its staff strength of 8,992 employees who support the medical services provided by 860 Medical Consultants specializing in...
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...underlying health care information systems and determine the most pressing need for innovation. The most basic analysis of health care information systems is led by the importance of aligning Information Management/Information Technology (IM/IT) with organizational strategy. (Gland, 2008) Health care is considered an applied science, therefore, if it is to be effective; information must be recorded, records must be conserved, be organized and they must be retrievable in several different ways. To provide health care without the recording and analysis of the results is only of passing use and of no help to the next or future generations. To align IT/IM with organizational strategy is to determine the objectives of management and set the goals of the technology system to go in that direction. In a health care organization, often the task of organizing the technology of the agency falls under the Chief Information Officer (CIO). This individual is tasked with developing a full understanding of “clinical information systems, regulatory and reporting requirements and the use of information in strategic planning and decision support. . .” (Gland, 2008, p. 28) The CIO must attend the meetings and have close relationships with the clinicians, the accountants, the staff and most importantly the Chief Executive Officer (CEO) of the health care organization. The CIO must understand the management of the organization as well or better than any employee because he is responsible for...
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...HMA1: Trends in Healthcare Western Governors University Healthcare Management Case Study HMA1 Linda Gunn August 21, 2010 HMA1: Trends in Healthcare The American healthcare system is in the midst of change. No other time in history has the call for healthcare reform been so strong. It is the emergence of expensive new technologies with an aging population and a new call for equitable quality access of health services for all citizens that have pushed for the impending change. Successful managers will need to understand the impetus for this change. The challenges will provide many opportunities for a manager that is properly prepared to lead and guide their organization. Model trends in the United States. Historically, the United State’s healthcare system has been provider dominated. Physicians ordered and directed care without concern for cost or resources. While complex and ever-changing, the focus was on treatment of infectious diseases such as polio, influenza, small pox. (Shortell & Kaluzny, 2006) Our current model of healthcare places much of the responsibility and burden of the cost of medical care on the individual. American healthcare spending approaches 17% of our gross domestic product (GDP), the highest of any member of the World Health Organization. Our performance consistently underperforms in comparison to our peer nations in such measures as life expectancy, infant mortality and overall level of health. (World Health Organization [WHO], 2000) ...
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...fitting people into a plan. St. Luke’s Hospital is one of the 18 facilities within the Iasis Healthcare Organization. Iasis Healthcare is a charitable organization that was founded in 1998 in an effort to provide healthcare services, supplies, and training to disadvantaged communities throughout the United States. St. Luke’s is a community-centered hospital located in Phoenix, Arizona. This paper will address organizational structure, environment of support, use of information systems, communication methods, organizational chart, community integrated care, and generational differences in regards to St. Luke’s Hospital. Organizational Structure The optimal organizational structure integrates organizational goals, size, technology, and environment. When structure is not aligned with organizational needs, the organization’s response to environmental change diminishes; decisions are delayed, overlooked, or poor; conflict results; and performance deteriorates (Porter-O’Grady, 1994). Organizational structure is important to the leadership of St. Luke’s Hospital. Their values state to serve as a precursor to their actions. These values include: integrity, service, innovation, excellence, responsiveness, teamwork, focus, and inspiration. Executives, directors, managers, and supervisors have the responsibility to promote a structure that seeks “to improve the quality of life in our community by providing...
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...coordination and case management, care planning including advance care planning, clear communication processes including shared health records, patient empowerment and self-management, quality use of medications and ongoing monitoring. The healthcare system is complex and people have difficulty navigating the system due to inadequate linkage between organisations and services People with complex needs require a comprehensive range of services, delivered across organisational boundaries, with clear assessment processes, access routes and pathways through services. Both overseas and Australian experience indicate that case management is ideally targeted to individuals who are likely to receive the most benefit i.e. those with complex needs requiring intense management from a range of different organisations, as this is where case management is deemed most cost effective. Therefore, the focus of many integrated care projects is on service coordination as a way of integrating care management and creating care pathways through the system. The move towards models of integrated care is an effort to manage the labyrinth of the healthcare system that has become increasingly complicated as additional services and funding streams have been introduced to encourage innovation, change traditional healthcare practices and address gaps in service provision. However, the delivery of services to people with complex needs is the responsibility of many different healthcare...
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...this is also true with healthcare organizations. Organizations have come to the conclusion that no simple one measure can provide a clear performance target or focus attention on the critical areas of the business. Managers, today, want a balanced presentation of both financial and operational measures. Therefore, while they still require the financial measures, associated with the traditional approach, in order to assess the overall health of the organization, they also require measures that will allow them to concentrate more directly on their strategic performance and long term vision. The concept of the balanced scorecard was developed in order to provide managers with such a tool. The balanced scorecard can be described as a comprehensive framework that translates an organization mission and strategy into a comprehensive set of performance measures that provides the structure for creating a strategic measurement and management system. As a result the objectives and measures of the balanced scorecard are more than a collection of financial and non financial performance measures; they are derived from a top down process driven by the mission and strategy of the business. The face of healthcare is changing at an alarming rate and a balanced scorecard links the health system’s mission to strategic implementation. The Clinic’s goal is to be number one in world class care, number one in patient satisfaction and be an innovator in healthcare initiatives. By utilizing...
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...Three Pillars of the College of Business Servant Leadership, Entrepreneurial Spirit and Innovation Grand Canyon University: Introduction to Graduate Studies in the College of Business The three pillars of the College of Business are servant leadership, entrepreneurial spirit and innovation. The first one that I am going to discuss is servant leadership. Servant Leadership According to Robert Greenleaf, the term servant leadership “involves putting people and ethical considerations intentionally ahead of short term institutional or personal self-interest.” The article that I wrote about in my reference assignment was Servant Leadership, 2.0 .This article discussed the business community and how it is embracing servant leadership. The ten tables of servant leadership. The ten tables are, listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to the growth of people & building communities. (Spears, L.) These ten characteristics have been the foundation for servant leadership scholarship for more than 30 years. According to Barbuto and Wheeler (2006) there are five leadership factors. These factors are altruistic calling, emotional healing, persuasive mapping, wisdom, and organizational stewardship. “Sendjaya, Sarros, and Santora (2008) identified six dimensions of servant leadership, which are voluntary subordination, authentic self, covenantal relationship, responsible morality, transcendent spirituality, and transforming...
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...U.S. Healthcare System The U.S. healthcare system undergoes certain changes and reforms in the modern society, and there is an increasing need for health care reforms in the modern society due to the increasing costs on healthcare, the high rate of various diseases in the community decreasing the quality of the national health on a regular basis. The modern U.S. health care system is not very effective in the context of delivery, finance, management, and/or sustainability, and this is the major reason to imply certain changes and reforms in this field promoting its efficacy and success in the market. People living in the modern society should feel valued and important in the healthcare system receiving the needed assistance and support in a timely manner not depending on their health and economic status. Bar-Yam (2006) stated that “efforts to implement cost controls and industrial efficiency that are appropriate for repetitive tasks but not high-complexity tasks lead to poor quality of care” (p. 459). Thus, health care reforms will help to improve the quality of care increasing the efficiency of the U.S. health care system in the modern society inspiring much confidence, stability and security on the part of the patients. The U.S. health care system is overwhelmed with the inefficiencies and problems affecting the quality of care provided for the general population. The greater number of reforms in this field will change the situation for better applying the new and innovative...
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...The Innovations and Incentives in Healthcare Discussing the innovations that improve the healthcare system and financial incentives. Furthermore, do financial incentives increase the quality of care that patients receive from physicians? Understanding the cost and complications when it comes to innovations and financial incentives in the healthcare system. Also, examining the Medicare/Medicaid payments that physicians receive based on the quality of care to patients. Finally, what can help the federal government come up with ways that help improve and expand the comprehensive healthcare laws? Innovation for Healthcare Innovation can be a challenge in the healthcare system for the healthcare professions and patients. Innovation is very crucial...
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...the health informatics and information management community to advance professional practice and standards.AHIMA is working to promote this mission through: Informatics: Transforming data into Health Intelligence Leadership: Developing HIM leaders across all healthcare sectors Information Governance: Being recognized as the health industry experts in information governance Innovation: Increasing thought leadership and evidence-based HIM research Public Good: Empowering consumers to optimize their health through management of their personal health information AHIMA … leading the advancement and ethical use of quality health information to promote health and wellness worldwide • AHIMA is the worldwide professional association of recognized leaders in health information management, informatics, heath data technology, and innovation. • AHIMA proactively promotes the technological advancement of health information systems that enhance the delivery of quality healthcare. • Based on AHIMA’s Code of Ethics and applicable law, AHIMA will promote the ethical and appropriate use of health information, and its members will ascribe to and conduct themselves in accordance with the Code of Ethics as part of their professional responsibility. • AHIMA recognizes that quality health and clinical data are critical resources needed for efficacious healthcare and works to assure that the health information used in care, research, and health management is valid, accurate, complete, trustworthy...
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