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Interclean, Inc. Memorandum

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InterClean, Inc.

MEMORANDUM

TO: Supervisory Team

FROM:

DATE:

SUBJECT: InterClean, Inc. Merger and Importance of Behavior Exhibited by Managers

This memo is to inform managers the importance of his or her behavior as InterClean, Inc. and Enviro Tech, Inc. merge into one corporation. This merger has the potential to affect various aspects of the organization. During times of change, a manager’s behavior is a critical success factor in merging two corporations.

Amidst a changing environment creates uncertainty for employees. It is critical that managers support their direct reports and guide them through transition. It is important that employees believe managers care. Managers must be accessible to his or her employees. Open communication will play a huge role in ensuring employees understand the importance of this merger. Managers must understand that change affects the lives of people. In addition, managers must understand that organizational change affects productivity and morale. According to Adubato (2010) “One of the greatest keys is to provide timely, accurate, candid and consistent information through a variety of vehicles, including weekly newsletters, e-mail, focus groups, employee transition teams, staff meetings and telephone hotlines. The more people know about and understand the changes ahead, the less likely they are to start rumors and suffer from anxiety and reduced job effectiveness” (p. 13). Managers must meet with employees to provide employee understanding of how the cleaning and sanitation industry is evolving. Employees will need positive reinforcement from management through this time of change. Listen to employees and allow them to vent. It will be important to have a tracking mechanism to make sure that the organization is on target. During a time when major changes occur, it is important to disseminate employee surveys

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