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| | Management Behavior | HRM/531 | 11/15/2010 |

November 15, 2010
MEMO TO: InterClean Supervisory Team
RE: Management behavior
Introduction
Upon upcoming changes to InterClean, I am writing this memo to express the importance of managerial behavior. As a midlevel InterClean sales manager it is my responsibility to stress and highlight key points of effective and professional ways a manager should behave. Issues I would like to address include the impact of management behavior on productivity, management actions regarding employment laws, and best practices for working in a diverse environment. As InterClean has acquired one of our major competitors EnviroTech, management will begin integration efforts immediately. With two successful businesses in the cleaning and sanitation industry coming together may create unnecessary problems. I would like to promote important managerial skills and successful ways to handle these changes to create a healthy work environment and achievement among employees. Impact of Management Behavior on Productivity

With InterClean’s domestic market dominance and EnviroTech’s service expertise, the company plans to meet sales goals next year. This is great news for our sanitation company as it will increase profit by 40 percent. More than 60 EnviroTech sales staff and operations specialists will be merging into the InterClean structure in the next four months and it will be our responsibility to show adequate managerial behavior. It is important to remember how a manager’s behavior can affect each worker’s productivity. Managers must possess good work ethics and work performance at all times as we set examples for all other employees. Workers admire managers and look up to them as role models for the company. It is a manager’s responsibility to let other employees know what acceptable behavior is and what behavior

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