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Interoffice Memo and Email

In: Business and Management

Submitted By saudifsr
Words 458
Pages 2
Phoenix Advertising
Interoffice Memorandum

DATE: April 18, 2015

TO: Jeff Lewis, Managing Director; Sarah Jefferies, Planning Director; Deidre Collins, Creative Director FROM: Vice President of Human Resources SUBJECT: Roanoke Branch

Over the past month, the Roanoke branch has been facing problems; there have been several complaints from clients about the quality of work produced by this branch. Additionally, after a change in management, the copywriters and graphic artists feel as though their works are being revised without discussion. It is not totally clear, but this could be root cause of the complaints received by the branch. The Roanoke branch has some of the companies’ valuable clients and is important to our success. We must give this issue our immediate attention.

It is imperative the executive team contact the Roanoke branch and evaluate the operations there. Jeff Lewis needs to review all new accounts the branch has taken on recently; verifying that they are viable for generating revenue. Deidre Collins needs to contact the copywriters and graphic designers and evaluate submitted work and any revisions made by the director. Sarah Jefferies should generate a plan for new accounts; developing a timeline to see what is causing the employees to work longer hours. I will work with the human resources department in managing employee relations. A detailed report of your findings is expected in my office by close of business April 27, 2015.

I will review the reports and then hold a meeting with the executive officers to review the status of the Roanoke branch on May 4, 2015. Working together, I am confident we can resolve the issues at the Roanoke branch and ensure its success.

Copies:

G. Forest

To: browningc@phoenixadvertising.com
Cc:
Bcc:

Subject: Payroll Statements

Dear

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