...Influencing and Communication. Target Skill: Communication skill: the ability to share information with other individuals. Fundamentals of Influencing Defining Influencing Influencing is the process of guiding the activities of organization members in appropriate directions. Appropriate directions are those that lead to the attainment of management system objectives. The primary purpose of the influencing subsystem is to enhance the attainment of management system objectives by guiding the activities of organization members in appropriate directions. The process of the influencing subsystem involves the performance of six primary management activities: Leading, Motivating, Considering groups, Communicating, Encouraging creativity and innovation, Building corporate culture. Emotional Intelligence Emotional Intelligence is the capacity of people to recognize their own feelings and the feelings of others, to motivate themselves, and to manage their own emotions as well as the emotions in relationships with others. Communication Communication is the process of sharing information with other individuals. Information is any thought or idea that managers want to share with others. Interpersonal Communication To be a successful interpersonal communicator: -How interpersonal communication works -The relationship between feedback and interpersonal communication -The importance of verbal versus nonverbal interpersonal communication How interpersonal Communication Works -The...
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...offers the non-subject specialist an overview of the literature which has influenced the development of listening and interpersonal skills in UK higher education. It refers to articles, seminal texts and writers within the field. In order to provide some context, the first section of the review covers some issues relating to the definition of listening and interpersonal skills and some examples are presented to demonstrate their interdependence. The importance of these skills within occupational and educational domains is also highlighted. The review then goes on to place listening and interpersonal skills in context by exploring historical perspectives, factors influencing current developments and providing an indication of issues which may affect future development. The paper introduces different approaches to listening and interpersonal skills within some key disciplines and considers the extent to which the teaching and learning of listening and interpersonal skills has been integrated within these discipline. In conclusion we consider emerging themes relating to advances in technology and widening participation, including the cross cultural agenda. A glance at the definitions section below will reveal the substantial overlap that exists between this topic and some of the other LearnHigher learning areas, most notably those relating to oral communications and group work. Although we acknowledge this overlap at various points during the review, readers interested in a more...
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...organization’s profit Manage recruiting and retaining better people Explanation: The organization that embraces diversity will be able to recruit more employees since applicants will be attracted to a company where they feel welcomed and valued. With this, they have a better image. Companies with solid reputations are also good corporate citizens, which can improve an organization’s standing in the business world. Educational and cultural diversity can provide a wider service range Explanation: A company will be able to provide service to customers on a global basis because it has a diverse collection of skills and experiences. (e.g. languages, cultural understanding) They can expand their markets because of this. If the diversity in the company is properly managed, it will secure better interpersonal communication between its people; hence, productivity is higher. Explanation: Better interpersonal communication between its people will encourage employees to perform to their highest ability since all of them are treated equal and fairly. Since productivity is higher, profit will then increase, and so does the return of investment. With better interpersonal communication between its people, it reduces the chances of absenteeism and attrition too as the undue stress, unnecessary frustration or low morale due to being insensitive, discriminatory etc gets drastically...
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...Communication Technology: Efficiently Lowering the Bar Jason P. Hagle BUS 600 Management Communications with Technology Tools Instructor: Neil Mathur March 11, 2013 Communication technology in large organizations has significantly changed day-to-day operations over the past 10 years. General Electric (GE) is an infrastructure and financial services corporation. Its segments include: Power and Water; Oil and Gas; Energy Management; Home and Business Solutions; and GE Capital, which provides a range of financial services and products (mergentonline.com, 2013). Since the invention of Edison’s light bulb, technology and innovation has been at the heart of everything GE does. Email, conference calls, video conferencing, and virtual workspaces are all prevalent in today’s working environments. Managers and employees must be able to adapt to these technological advancements designed to increase productivity and reduce the cost of doing business. Incorporating new technologies allows employees to work more efficiently and effectively but can also present challenges that are more subtle and difficult to measure. Relationships become difficult to establish due to a lack of interpersonal communication opportunities. Employees working remotely at GE do not feel as connected to the larger organization as employees working in office sites. A common theme at GE is that the company does not want employees to feel like islands to themselves. The company acknowledges that its...
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...Social Sciences – Volume 13, Number 3 (2010) 387 Relationship between Interpersonal Communication Skills and Organizational Commitment (Case Study: Jahad Keshavarzi and University of Qom, Iran) Hassan Zarei Matin Associate Professor, University of Tehran, Iran Golamreza Jandaghi Associate Professor, University of Tehran, Iran Fateme Haj Karimi Graduate, Public Management, University of Tehran, Iran Ali Hamidizadeh Graduate, Public Management, University of Tehran, Iran Abstract The aim of this paper is to identify the interpersonal communication skills that enhance organizational commitment. To do so in a descriptive survey, the models provided by Robbins and Hunsaker and by Allen and Meyer were used to measure interpersonal communication skills and organizational commitment respectively. The used tool was questionnaire. The statistical community included public organizations in Qom city among which two organizations were selected randomly. Sampling was also conducted randomly in both organizations. Finally, 106 individuals responded to questionnaire items. The findings of the research show that among existing skills in the model, just team building skill has a significant relation with organizational commitment. Keywords: Interpersonal Communication Skill, Organizational Commitment, Robbins and Hunsaker, Team building 1. Introduction The need for thoughtful, effective communication in the workplace is paramount. Seldom does an employee work in absolute...
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...Atunwa, Kehinde Temitope, No, Pa Samuel Adedoyin Street, Off Fate Road G.R.A, Ilorin, Kwara State. 24/10/2013 The HR Manager, International Institute of Tropical Agriculture (IITA), PMB 5320, Oyo Road, Ibadan, Oyo State, Nigeria. Dear Sir/Ma, APPLICATION FOR TRAINING ADMINISTRATIVE ASSISTANT POSITIONS I am writing in response to your advertisement on International Institute of Tropical Agriculture (IITA) for Training Administrative Assistant position. During my research about your Institute, I was excited to learn about the current openings for a position of administrative assistant. Your Institute being one of the world’s leading research partners has excellent objectives in finding solutions for hunger, malnutrition, and poverty. I am very much interested in joining your organization. In my former role as a front desk receptionist at Latbash Nigeria Limited, I was required to administer a range of administrative and specialized tasks in an appropriate and perfect manner. This comprised organizing meetings, directing visitors to appropriate contacts, answering...
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...Soft skills enhance your technical skills. © iStockphoto/peepo In almost all jobs, your people skills – also known as "soft skills" – have as much of an impact on your success as your technical skills. That's especially true when you're in a management or leadership role. The importance of having solid people skills transcends industry and profession; so, whether you lead people, aspire to lead people, or work within a team of professionals, you need to apply people skills to achieve your objectives. So, how good are your people skills? Take this short quiz to assess your current skill levels. Once you've answered these questions, we can then point you toward specific tools and resources that you can use to develop and improve this important area of competency. How Good Are Your People Skills? Take the online test below, and click the "Calculate my total" button at the foot of the test to assess your people skills. Instructions: For each statement, click the button in the column that best describes you. Please answer questions as you actually are (rather than how you think you should be), and don't worry if some questions seem to score in the 'wrong direction'. When you are finished, please click the 'Calculate My Total' button at the bottom of the test. Statement Not at all Rarely Some times Often Very Often 1 I make sure that I display the same standards of behavior that I expect from other people. 2 When providing feedback, I wait until...
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...Running head: Strategic Conversations Strategic Conversations Shardae Mohammad Grantham University Strategic Conversations Communication is important within any relationship, therefore it is very important to have communication within an organization. When we discuss strategic conversations for an organization we will discuss having an open communication climate, asking questions, active listening, dialogue, candor and using stories for communication. Strategic Conversations is an interpersonal communication skill process designed to produce valuable, clear and meaningful conversations in your professional and personal interactions. (New York Center, 2005) An open communication climate gives everyone an opportunity to express themselves freely. When I hear open communication I feel like I can speak on anything and that would make me feel comfortable enough to speak on my ideas, or a problem that I may be having within the organization. Asking questions is a part of Strategic conversations and this entitles employees to ask questions to get a better understanding of the organizations goals and or vision. Asking questions also goes hand and hand with open communication climate where you should feel free to ask. If you’re going to have open communication, and give the opportunity to ask questions, you must be an active listener for the conversation to be effective. If you’re listening you can learn about changes needed within the organization and relationships. The...
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...thoughtful risks, and looks for advice and feedback from a more experienced professional. Mentees actively seek advice and guidance from a mentor, and are proactive in the mentoring relationship to ensure success in the partnership. |Mentee Data | |Date: December 4, 2012 | | |Name: LaWanda Pompey |Preferred Name: LaWanda Pompey | |Job Title: Human Resources Specialist |Corporate Title: | |Length of Industry Experience: 9 |Email Address: lawandap27@gmail.com | | |Phone/Mobile Number: 803.917.6840 | | | | | | | | | ...
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...Introduction: A strong corporate correspondences system helps associations viably speak with inward and outer stakeholders, including representatives, merchants, clients and the general population on the loose. At the point when done successfully, it streamlines correspondences among business capacities, helping administration, human assets and showcasing keep up a brought together voice and reliable messages. Creating a robust corporate correspondences system can help a business flourish by keeping the immoderate mix-ups that unavoidably come about because of miscommunication. LO 1: Understand the importance of corporate communication 1.1Discuss the purpose of corporate communication strategies Corporate Communication is the aggregate of a partnership's exertions to convey viably and gainfully. Clearly the activity that any specific organization takes to accomplish that objective depends in extensive part on the character of the association and its association with its stakeholders (suppliers, group, workers, and clients). In practice, corporate correspondence is a vital device for the contemporary company further bolstering addition a good fortune over its rivals. Directors use it to lead, rouse, induce, and educate representatives and people in general also. (Knaap and Judith, 2003) Motivation behind corporate correspondence is reputation à attempting to addition scope from the broad communications in very nearly any way that could be available...
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... | |Assignment title: |H&M Corporate Communication Strategy | |Instructor’s name: |Mr. Vasilios Zoumbos | |Student’s name: |Eleni Vasiliou | |Date: |21/03/2014 | |Comments: | | |Grade: |/100 | Title Page 2. Communication H&M Corporate Communication Strategy Table of Contents 1. Introduction.…………………………………...…….……………………………...4 2. Corporate Communication Strategy of H&M.......................................................5 3. External and Internal Communication............................................……………...6 4. Media Communication Plan…….………………………………………………...6 5. Corporate Identity, Image and Reputation………………………………………8 6. H&M Promotion...
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...exciting days, May 3rd - 12th, 2013. As one of our grandest events to date, we'll need a team of volunteers to make the Festival a remarkable experience for all our audiences. Get involved, meet new people, and discover films from Europe. The festival committee of Europe on Screen 2013 will recruit +/- 25 volunteers this year to help with the festival activities in Jakarta. Requirements: • Minimum 18 years old • Can locate themselves in Jakarta during the Festival • Passionate about film • Skilled with intermediate level of English. • Able to work for minimum 5 days during the festival • Able to work from 11am – 10pm • Willing to be placed in any festival venues in Jakarta. • Excellent interpersonal communication skill • Highly initiative, friendly, reliable and a supportive team players • Able to follow the rules/guidelines given by Volunteer Coordinator • Remain professional at all times while working with a diverse group of festival committee, audience, guests, and other volunteers. Volunteers Job Description: 1. Technician/Venue Coordinator • Responsible for the execution of all film screenings in the designated venue. • Responsible for the order and performance of the other volunteers in the same venue. • Responsible to write a daily report according to the brief of the Volunteer Coordinator of the festival. 2. Information & Ticketing • Responsible to provide correct and proper...
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...desire to build on my strengths while augmenting my weaknesses in pursuing a career in business and accounting. The one area I would like to improve on is in the criteria of soft skills. Within this criteria I would like to further expand on my verbal communication, business interaction, leadership, problem solving/decision making, professional demeanor and project management. By improving these specific skills I hope to become a well-rounded, career oriented professional. By taking accounting 325, I would like to polish my writing and verbal communication skills. My goal is to go to the writing center on a regular basis, develop my writing skills and expand my interpersonal communication skills with my associates and team members. I also intend to join the Beta Alpha Psi, which is the professional fraternity for financial students and professionals at California State University, Los Angeles. By doing so I would like to cement my public speaking and business assertiveness in a real world environment of like-minded financial individuals. At the end of the course, I would like to be closer to my goals by amending my weaknesses and improving my assets. By taking this class it is my intention to further my verbal communication in a very confident manner. My planned involvement with Beta Alpha Psi will give the financial interaction and leadership skills to further my accounting arsenal. By surrounding myself with the attitude of success, pursuing my...
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...under her - not observant - no instinctual perception Simon Fester - a new comer to the company and Photon Lab - confident - aggressive - competitive - opportunist - highly intelligent - non paticipative Discuss the reasons as to why what happened happened. The bringing in the newcomer: Bob Knowlton - was threatened by the newcomer that was not properly introduced to him - Fester just showed up without warning and began looking into things Dr. Jerold - did not introduce Fester - did not even for mention or hint at Knowlton for possibly having someone new join his team Simon Fester - lacked tact and the human touch - was too confident and arrogant to accept the way people do things and embrace it The communication breakdown: Bob Knowlton - did not voice his queries or insecurities - simply assumed that Fester was there to replace him - did...
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...largest, privately owned companies in the Middle East with Andrew Yard for a high-level executive position in the company. The company faces the urgency to find a leader for the business had intensified. Situations become awkward when Andrew feels insulted because the company give him monetary incentive like offering a signing bonus to join the company quickly than the originally planned. In this case, it provides the opportunity how we can analyze negotiation strategy and the importance of intelligence and the effective interpersonal communication during a negotiation. We should remember that money can’t make a person motivated to do their work. CHRONOLOGY KEY ISSUE The key issue in this case is the monetary incentive that has been negotiated by Rogers with Andrew Yard. CASE DISCUSSION 1. Effective interpersonal communication skill is the most important thing than money to make this negotiation work. Without effective interpersonal communication, we cannot convince the other party to accept the offer that we have made. 2. Andrew Yard feels insulting with the surprise bonus offered by Rogers because it seems to imply that it takes a bunch of money to get him to join the company quickly and he think that money will not make him motivated to do his works. 3. If I’m at Rogers place, I will answer “ Sorry Sir because makes you feel insulted. My intention to do this is because our company faces critical juncture in our retail business and we really need you to...
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