Premium Essay

Interview with Bartender

In: Business and Management

Submitted By saleh4933
Words 860
Pages 4
Name: Lionel-Bar Tender

Restaurant: Olive Garden

ORGANIZATIONAL MECHANISMS

Organizational culture

1. Organizational culture reflects the values, beliefs, and norms that characterize an organization as a whole. How would you describe the culture of the organization?

Very strong community

2. What’s it like to work here?

It’s a lot of fun

3. How would you describe the “values” of the organization?

Satisfaction is key and that’s important values for us

4. What do people get rewarded for doing?

A job well done and hard work

5. What do people get in trouble for doing?

Unsatisfied customers

Organizational structure

1. How is the company organized?

No comment

2. How formal are the work rules and procedures?

They are very formal

3. Where in the organizational structure do important decisions get made - just at the top, also in the middle, or at all levels?

I just know my manager

4. In your department, approximately how many people report to the supervisor or manager?

No comment

5. Is there a formal “chain of command?” How does it work?

No comment

GROUP MECHANISMS

Leadership

1. How would you describe the practice or behaviors of leaders in this organization?

We have a strict organization

2. What do the leaders do to inspire employees to perform at their best?

We are always motivated to work hard and good words always help employees with their work

3. Do leaders focus most on tasks or people?

They focus on both to make the restaurant successful

4. How, if at all, does the organization show people are valued?

Treatment…the people are treated very nicely and much respected

Teams

1. Does the organization make use of formal or informal teams?

Formal

2. How, if at all, is teamwork encouraged? Does the organization offer group rewards (such as bonuses) or are rewards

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