Free Essay

Is Strategic Plan for It Solution Professionals

In: Computers and Technology

Submitted By almccutc
Words 722
Pages 3
Executive Summary
This document sets a long-term IT vision, a future direction for IT Solution Professionals, and outlines targets used to align our business goals with our IT strategic direction. Business “problems”, technology, data, and processes were analysed to create this strategic plan. This plan will identify strategies and solutions that will allow IT Solution Professionals to achieve its goals and objectives. The IT goals and principles were created and validated by key IT Solution Professionals personnel; to include IT and business staff.

The Aim of this Plan
IT Solution Professionals’ aim is to start and become the leading development company in the information security sector.

Our Mission
IT Solution Professionals mission is to be recognized for its innovative, dynamic, and professional services for companies in the mid to high end markets.

Core Organisational Competencies
On behalf of our customers/clients IT Solution Professionals will:
• Provide access control.
• Assess, harden, and protect network assets.
• Provide physical security.
• Understand and implement sound risk management.
• Provide a sound business continuity/backup plan.

Organizational Values
• We value our role in the mission of the company.
• We value a collaborative work environment.
• We value outstanding customer service.
• We value professional expertise and development.
• We value leadership throughout the organization.
• We value accountability on a personal level.
• We value a healthy work environment.

Performance Objectives

Performance Area Performance Measures
Financial Performance Enhance cost control
Increase rate competitiveness
Increase net income
Customer and Market Performance Improve customer satisfaction
Improve public confidence
Internal Efficiency and Effectiveness Improve marketing
Improve budget efficiencies
Improve customer mgmt. processes
Long Term Development and Innovation Improve Knowledge and Skills
Improve tools and technology

GAP ANALYSIS
1. Stage a system break-in
a. Use external security consulting organization to conduct penetration testing/debrief.
2. Assemble an analysis team
a. Members will consist of select members in our IT department and the external consulting organization.
3. Identify current security standards
a. Determine all protocols and security policies.
4. Gap analysis checklist will be created
a. Checklist will be created by external consulting company and approved by our leadership.
5. Inventory hardware and software
6. Review all information security classifications
7. Review information access controls
a. Looking for controlled employee access
8. Review system maintenance logs
9. Review system software settings
10. Verify system backups and procedures
11. Document all findings
12. Develop a mitigation plan

Policies and Regulations
The following are regulations that require organizations to protect personal information. Failure to follow the regulations mentioned will result in significant fines and penalties.
Regulation Who’s Affected? What it covers
Sarbanes-Oxley Act (SOX) Publicly held USA corporations Accuracy and reliability of corporate disclosures
Payment Card Industry Data Security Standard (PCI DSS) (Standard vs. Regulation) Retailers, credit card companies, credit card data handlers Security of payment customer account data
Gramm-Leach-Bliley Act (GLBA) Financial institutions handling Consumer Financial Information Protect consumers’ personal financial information

MARKETING
1. Testimonials/Referrals
a. Customers can provide testimonials on our corporate website. This will provide credibility and a positive view of the company and its services.
2. Website
a. Customers and potential customers will turn to the internet for accurate research. With that, the company website will always have the most up to date information. The website should be easy to navigate.
3. Social Media
a. IT Solution Professionals will be able to be reached 24/7 by the most popular forms of social media. (i.e. Facebook, Twitter, etc.)

STRATEGIC ACTION PLAN
As we look to the future, we are faced with significant internal and external challenges:
1. Financial Performance
a. Enhance cost control
i. Use governance to drive IT investment decisions
b. Increase rate competitiveness
c. Increase net income
i. Reduce expenses
2. Customer and market performance
a. Improve customer satisfaction
i. Often customer interaction ii. Customer feedback
b. Improve public confidence
i. Being honest ii. Being efficient iii. Being transparent iv. Being accountable
v. Positive outcomes
3. Internal efficiency and effectiveness
a. Improve marketing
i. User friendly website ii. Expand into social media
b. Improve budget efficiencies
c. Improve customer mgmt. processes
i. Design process based off of customers POV ii. Improvements based off of process’ feedback
4. Long term development and innovation
a. Improve Knowledge and Skills
i. Implement appropriate Knowledge Management process
b. Improve tools and technology
i. Remain on the cutting-edge of technological advances

Similar Documents

Premium Essay

Erikson Leadership Statement

...Organizational design for national and pan-European companies, from C- level through commercial, operational and support. Advising on strategic direction, enhancing levels of customer service, and driving growth. Innovation: Go-to-market strategies for new carrier services, from the customer handset experience through to network dimensioning and costing, including the full operator value proposition. PROFESSIONAL EXPERIENCE 2007 - Acuhealth Ireland Owner/Director 2003 - 2007 Ericsson Business Adviser, Market Unit NW Europe 2001 - 2003 Ericsson Principle Consultant – Global Expertise Centre 1999 - 2001 Eircom PLC Senior Product Manager: Data and IP Services 1997 -1999 Eircom PLC Key Account Manager EDUCATION & PROFESSIONAL QUALIFICATIONS MSc Research BA (Hons) in Management 2000 Middlesex University (Ongoing) Irish Management Institute Diploma in Information Technology 1995 Dublin City University Telecommunications 1985 First, Dept of Post and...

Words: 1087 - Pages: 5

Premium Essay

Cipd Map

...The CIPD Profession Map Our Professional Standards Contents Introduction 2 The CIPD Profession Map 4–7 The design principles and architecture of the Profession Map 4 Bands and transitions 6 Professional areas 8–46 Professional area definitions 9 1 Insights, strategy and solutions 10 2 Leading HR 14 3 Organisation design 17 4 Organisation development 20 5 Resourcing and talent planning 23 6 Learning and development 26 7 Performance and reward 30 8 Employee engagement 33 9 Employee relations 36 39 10 Service delivery and information Behaviours 42–51 The Profession Map behaviours 43 Curious 44 Decisive thinker 45 Skilled influencer 46 Personally credible 47 Collaborative 48 Driven to deliver 49 Courage to challenge 50 Role model 51 1    Profession Map – Our Professional Standards V2.4 Introduction The CIPD Profession Map sets out standards for HR professionals around the world: the activities, knowledge and behaviours needed for success. Use the standards in the CIPD Profession Map for you and your organisation to: • define great HR • diagnose areas of success and improvement • build HR capability • recognise achievement through professional qualifications and membership. By the profession, for the......

Words: 30185 - Pages: 121

Premium Essay

Crafting and Executing Strategy

...University Strategic Management-BUS 599 Dr. Gary B. Shelton July 15, 2012 Abstract What can a business professional implement that would help a company to be successful? In an effort for a company to be successful, business professionals should create and execute strategic planning models which outline specific results that are to be achieved and by establishing es a course of action for achieving them. In our current failing economy, business professionals are becoming more aware of the how challenges ing it is in to starting a business and remaining successful. While most would agree that failures are personally painful and could have been conceivably too often prevented, ??????? consensus dissolves around how to take action to the problem.?????? Some business owner’s may believe think that a successful business’ is based solely on luck; while other’s business owners believe may think that their success is based on the location. of their business. Although, both concepts could be attributed to success, in this report I provide a solution that could help business owners ????? transit ??? a business toward its success. In this paper, as a business professional for Take the Time and Time it Right Greetings Card Company, I argue in support of and focus on the importance of implementing a strategic plan for the success of this business. Several business owners might disagree with my argument, because they might feel that documenting a strategic plan can......

Words: 1612 - Pages: 7

Premium Essay

Hr Professional Map

...The CIPD Profession Map Our Professional Standards The CIPD Profession Map Our Professional Standards Contents Introduction The CIPD Profession Map The design principles and architecture of the Profession Map Bands and transitions Professional areas Professional area definitions 1 Insights, strategy and solutions 2 Leading HR 3 Organisation design 4 Organisation development 5 Resourcing and talent planning 6 Learning and development 7 Performance and reward 8 Employee engagement 9 Employee relations 10 Service delivery and information Behaviours The Profession Map behaviours Curious Decisive thinker Skilled influencer Personally credible Collaborative Driven to deliver Courage to challenge Role model 2 4–7 4 6 8–46 9 10 14 17 20 23 26 30 33 36 39 42–51 43 44 45 46 47 48 49 50 51 1 Profession Map – Our Professional Standards V2.4 INTRODUCTION Introduction DESIGN AND ARCHITECTURE The CIPD Profession Map sets out standards for HR professionals around the world: the activities, knowledge and behaviours needed for success. Use the standards in the CIPD Profession Map for you and your organisation to: • define great HR • diagnose areas of success and improvement • build HR capability • recognise achievement through professional qualifications and membership. By the profession, for the profession BANDS AND TRANSITIONS Based on research and collaboration with organisations around the world, and continuously reviewed and updated with our......

Words: 30486 - Pages: 122

Premium Essay

Bus 599 Assignment 1

...Abstract What can a business professional implement that would help a company to be successful? In an effort for a company to be successful, business professionals should create and execute strategic planning models which outline specific results that are to be achieved and by establishing es a course of action for achieving them. In our current failing economy, business professionals are becoming more aware of the how challenging it is in to starting a business and remaining successful. While most would agree that failures are personally painful and could have been conceivably too often prevented, consensus dissolves around how to take action to the problem? Some businesses owners may believe think that a successful business’ is based solely on luck; while other’s business owners believe may think that their success is based on the location of their business. Although, both concepts could be attributed to success, in this report I provide a solution that could help business owners transit a business toward its success. In this paper, as a business professional for Right Greetings Card Company, I argue in support of and focus on the importance of implementing a strategic plan for the success of this business. Several business owners might disagree with my argument, because they might feel that documenting a strategic plan can could be a time-consuming and costly process. This paper outlines the importance of documenting and implementing a strategic plan. Additionally,......

Words: 1634 - Pages: 7

Premium Essay

Professional Development for Strategic Managers

...Values and Experience gained from undertaking this assignment Business strategists help a company's senior leadership improve internal processes in operating activities. They also review external factors, such as economic trends and demand levels, to determine potential sales of a product or service. Work Activities A business strategist develops data, prepares planning documents, researches assigned problems, and recommends appropriate solutions to senior management. He or she also gathers information on competitors' products and services, collects and reviews demographic data on potential customers and measures the effectiveness of marketing strategies in the short and long term. Tools, Technologies and Skill Set According to the career information experts, a business strategist uses desktop computers, analytical or scientific software and project management software when performing duties. She or he also must have good communication skills and effective decision-making aptitude. Introduction: Professional development plan is not a new concept, but it is becoming increasingly important. The continuing pace of change in materials science and engineering means that what we learned in our initial training courses soon becomes dated and irrelevant. It has been estimated that the half-life of technical knowledge is about seven years. Furthermore, the amount of knowledge - and the amount of information - continues to increase. Materials science and engineering has......

Words: 3030 - Pages: 13

Premium Essay

Business Model and Strategic Plan

...Business Model and Strategic Plan Mission statements define the organization's primary objectives. Vision statements focus on its goals and aspirations. Value statements define how the work will be done. Vision, mission, and values are all important considerations when developing a strategic plan. These three factors work together to provide the business a well rounded strategic design. My business idea is a firm that manages projects. Strategic planning is a process of decisions made by an organization to set goals and to outline a course of action to achieve those goals, to grow the business and to help the business be profitable ("Dictionary," 2014, p. 1). Long term and short term goals contribute to the strategic plan. Description and Mission The business is a project management company called Properly Managed Projects (PMP) that specializes in knowledge, skills and techniques to execute projects effectively and efficiently ("Project Management," 2014). The target customer can be anyone with a temporary group activity to produce a product or service. Project management has five steps; initiating, planning, executing, monitoring and controlling, and Closing. Mission Statement Our mission is to provide professional planning on all projects. We only provide the best solutions to our customers’ situations. We make great efforts to be the most knowledgeable, skilled, and trusted company in the professional community. We seek to produce financial rewards to investors......

Words: 709 - Pages: 3

Premium Essay

Strategic Planning Nursing Process

...Strategic Planning and Nursing Process Every decision-making process requires the basic steps of problem identification, intervention and evaluation. In healthcare, both the nursing process and strategic planning involve proper identification of a problem, gathering of data, formulating a plan, and deciding which intervention is the best to implement. After the intervention, evaluation is necessary. Strategic planning and the nursing process both are essential when developing medical informatics. The goal of this paper to identify the nurse’s role in both strategic planning and the nursing process, describe the differences between them, and how nurses can become more involved in strategic planning in informatics. Differences Between Strategic Planning Process and the Nursing Process Strategic planning is a process that focuses on the organization’s vision for the future. It is a management tool that aligns the organization’s vision with its mission, values, long-term goals, services, people served and resources. It also includes setting policy guidelines. It is a long-term process, where reassessments are made based on the internal and external changes occurring with the organization. (Hebda and Czar, 2013). Successful strategic planning is vital to the survival of a healthcare organization, given the competitive market and changing health care reforms. Strategic planning is led by the organization’s chief executive officer (CEO) and board of directors and work with a......

Words: 973 - Pages: 4

Premium Essay

Personnel Management

...integration trend with fierce competitive environment, businesses have to deal with many challenges. To survive and grow strong businesses have the resources including human resources play a decisive role. Competition in the domestic environment was difficult, as businesses expand into international markets, having to compete with local businesses is even harder. In order to be able to attract and retain talent, a strategic development and management of comprehensive human resources is essential for any enterprise. An enterprise HR systems professional, methodical and consistent will create a workforce to work effectively, devoted to the survival and development of enterprises. That is the advantage of a very important business in the marketplace. The first step plays an important role in the system of human resource management activities are activities of human resource planning. Plans to build the human resources help businesses with an overview of the most accurate and workforce in the enterprise, predict workforce needs in the short term and long term and provide optimal solutions human resources to successfully implement the goals of the organization. II. Introduction International trading is increasingly important role in the world economy. It has opened up many opportunities and challenges to national integration, especially in developing countries. Plays an important role in this integration process is the multi-national corporation, these corporations have......

Words: 2142 - Pages: 9

Free Essay

Strategic Plan, Part I: Conceptualizing a Business

...Strategic Plan, Part I: Conceptualizing a Business Strategic Plan, Part I: Conceptualizing a Business This paper will discuss the business chosen for the assignment. A mission statement will be developed, setting the business apart from others in the same or similar market. The vision statement will also made, discussing the direction the business wants to take in the future. Other topics such as, principles or values will be discussed. Concluding the paper will analyze the mission and vision statement, and values in guiding the business in a strategic direction. Followed by an evaluation of customers need in giving the competitive advantages. Mission Statement Fortune Mobility Solutions is a mining corporation in hopes of becoming successful in the mining industry. The corporation mission is to mine resources for customers needing it for building material. Our goal is to find and mine the best material that will reach our customers high criteria and needs. We are based highly around our customers and the resources we mine. Fortune Mobility Solutions sees everyone in the corporation, from management, to employees, and customers as family. We keep our values as a family and take the time to get to know our customer. We want to be able to provide our customer the best material we can offer. The love of finding materials to be used and turned into something wonderful such as, buildings, tools, transportations, and more. Here at the Fortune Mobility Solutions, we......

Words: 1114 - Pages: 5

Premium Essay

Pa2 Blueprint

...Competency Weightings ....................................................................................................................................... 3 Structure of the Examination ................................................................................................................................ 5 Examination Competency Coverage ..................................................................................................................... 6 Scoring Model and Evaluation of Candidate Performance ................................................................................... 6 ©CGA-Canada, 2011 1 CGA-Canada PA2 Examination Blueprint 2011/2012 PA2: Strategic Financial Management Examination Blueprint 2010/2011 About the Examination Blueprint The PA2: Strategic Financial Management examination has been constructed using an examination blueprint — a widely accepted tool used...

Words: 4762 - Pages: 20

Premium Essay

Cis 568

...Riordan Manufacturing CRM Jason Lee CIS/568 Information Systems Concept February 27, 2012 Kemal Tekinel Strategic Planning Strategic planning needs extensive data collection if it is to be successful. An organization needs to know what is happening in its business, political, economic and social environment. It needs to know about its strengths, weaknesses, opportunities and threats. It needs to understand what culture it has and whether that culture fits the environment in which it is operating. It also needs to have a clear idea of the values under which it wants its people to operate, who its stakeholders are and how the organization is going to interact with those stakeholders. All this before it starts to go through the formal planning process. Introduction The President of Lee Technology Group developed this strategic plan to provide Lee Technology Group with a five-year roadmap for support, services and organization development. The President and Vice President will review progress quarterly and will review and update the plan annually as needed. Executive Summary Lee Technology Group mission is to design, develop and implement unique IT solutions for your business. Background and History Lee Technology Group began in 2011 as a start-up offering Project Management and Telecom solutions and services to Government and commercial clients. Lee Technology Group services include IT Project Management from planning to......

Words: 1776 - Pages: 8

Premium Essay

Human Resource Management Overview

...the organization (Business Dictionary, n.d.). In this paper, I will discuss the primary function and the role of human resource management in an organization’s strategic plan. What is human resource management? Human resource management can include a broad spectrum of specialties within an organization. Some specialties may include recruiting, payroll, policy, training and development, and performance management (Mazurek, n.d.). Depending on the size of the organization, each specialty may be handled by an individual department or they may all be handled by one person. The main goal of human resource management is to make sure that the right people are working in the right place to accomplish the organization’s goal. What is the primary function of human resource management? Human resource management identifies the primary mission of the organization and then discusses what talent is needed to meet the mission along with which areas need improvement. Some of the major functions of human resource management include recruiting, payroll (paying and compensating with benefits), training and developing, ensuring compliance, and creating a safe work environment (Mazurek, n.d.). A company’s strength is built on the quality of its employees, thus the importance of recruiting. Human resource professionals have a responsibility for recruiting and...

Words: 890 - Pages: 4

Premium Essay

Bus/475 Week 5 Paper

...Final Strategic Plan and Presentation Thomas Torres BUS/475 August 6, 2012 Tosh Stuart Final Strategic Plan and Presentation Conceptualizing a Business In today’s society of ever changing needs and trends, a person or business might find themselves lost in the constant overflow of information and the opinions of millions of people collaborating amongst each other. The right path to follow financially is unique to every single individual and business client. Toro Financial Group is a financial services group that provides professional financial advice and leadership to consumers and businesses. The mission of Toro Financial is to provide the utmost professional advice big or small, but at the same time fulfilling the unique needs of consumers and business clients making it easy to understand. Ensuring the valuable advice is sustainable throughout time will help ensure a strong foundation for future generations to come. Some of the products that Toro Financial offers range from 401(k) plans and mutual funds all the way to life insurance and wealth management solutions. The company offers a range of services including advisory services as well as around the clock customer service for account inquiries and statements. The firm also has a web-based system that offers a custom advisory wizard that pinpoints the needs of our clients through a series of questions that reveals their financial snapshot. With over 80......

Words: 2799 - Pages: 12

Premium Essay

Health Care Human Resources Management

...recruitment and retention and technological change. Recruitment and retention of the appropriate staff who meet the job requirements is very important. Currently as we know, there is a shortage of qualified healthcare professionals, especially nurses. Health care is growing at a rapid rate and finding skilled, qualified health care professionals is a challenge. Regardless of how rapid the growth, the challenge containing cost of the organization makes it difficult for HR managers to fill current positions (Pizzi, 2011). So not only is it difficult to find and recruit qualified health care professionals, maintaining current professionals is also difficult because of the requirement to contain cost. It leaves little room to pay appropriate salaries or provide raises to current professionals. Another trend is training and development to handle the technological changes in health care. The many advances and changes in health care require constant training and development for employees to remain effective and maintain the standards for health care (Pizzi, 2011). With the constant advances in technology, requirements consistently change for positions so training is essential. Some organizations are adding help solutions such as talent management and workforce planning solutions. These performance management practices will assist in...

Words: 1305 - Pages: 6