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Iso 9000 or Tqm

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Submitted By maykov
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ISO 9000 or TQM

Since its birth in 1987, ISO 9000 has been successfully providing quality standards throughout the world, constantly changing and improving in-keeping with the ever-evolving business environment.
ISO 9000 as a whole is comprised of 3 major components or sub-systems, which are all responsible for different task groups of quality management:
ISO 900:2000 is a guidance document that is designed to standardize terminology and make it easier to conduct business on the global scale.
ISO 9001:2000 sets the quality requirement for quality management systems in a wide range of venues and enterprises.
ISO 9004:2000 provides guidelines for continuous performance and quality improvement of an already mature business system.
Even though ISO 9000 and all of its comonents are heavily intertwined within each other, they are still considered separate systems, or rather, TQM is a much more basic and quite a bit older system that served as a predecessor to the internationally accepted ISO 9000. In many cases TQM serves as the base for the implementation of ISO 9000, which makes for a much smoother transition to its rigorous quality requirements.
One component of ISO 9000 quality system, which I believe most closely derived from TQM is 9004:2000, taking even its most basic principle of continuous quality improvement into consideration, it seeks to emphasize the Total Quality Management principle when dealing with the aspects of quality that involve people.
Even though this is usually the aim of ISO 9001:2000, their main focus is on developing a quality system that specifically caters to the customer base and to their requirements. ISO 9004:2000 on the other hand contains many important guidelines and policies that, with proper implementation, will greatly boost the overall performance and capabilities of the entire organization. In order to be implemented ISO...

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