...the Congress of South African Trade Unions (COSATU), the Federation of Unions of South Africa (FEDUSA) and the National Council of Trade Unions (NACTU) Why should workers belong to a Trade Union? Employers in this day and age will go to any extent to make profit, even compromising the safety and well-being of his/her employees. Employees will also do anything and everything to try and keep their jobs due to poverty. Belonging to a Trade Union assists the employees to know and understand their rights in the workplace, this in turn will help them know their roles and duties and expectations. Trade Unions also help the employer to take care of their employees. In the event of a labour dispute, an employee can consult his/her trade union for advice-both legally and domestically. Most issues that involve trade unions are solved without the intervention of the court of...
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...Contents I. Recruiting and Selection. II. Training and Development. III. Performance Management. IV. Employee Discipline. V. Compensation and Benefits. VI. Labor Relations. Recruiting and Selection A Bad Hire Is Worse Than You Think. According to the Harvard Business Review, 80 percent of turnover is caused by bad hiring decisions. These are costly mistakes. The U.S. Department of Labor calculates that it costs one-third of a new hire’s annual salary to replace him. These figures include money spent on recruitment, selection and training plus costs due to decreased productivity as other employees fill in to take up the slack. But these numbers don’t reflect the intangible damages an exiting employee can have such as lost customers and low employee morale across the rest of the organization. And, turnover costs climb even higher as you move up the organization: mid- and upper–level managers can cost over twice their annual salary to replace. (Meyer, n.d., p. 2) IT seems to have put themselves in a position to be heavily reliant on their employees to recruit for open positions. Therefore, many of the employees are related socially or through family. This is s practice that can potentially be dangerous. Possible cases for nepotism, broken friendships, divorces, etc. can cause employees to "choose sides" when it comes to work related issues. A "good ol' boys" network thrives in this environment. All of this creates a dysfunction that can cripple a business...
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...MarketingMarshall University Marshall Digital Scholar Management Faculty Research Management, Marketing and MIS 1-1-2001 Employee Relations Ethics and the Changing Nature of the American Workforce Chong W. Kim Marshall University, kim@marshall.edu Dennis Emmett Marshall University, demmett@marshall.edu Andrew Sikula Sr. Marshall University, sikula@marshall.edu Follow this and additional works at: http://mds.marshall.edu/mgmt_faculty Part of the Business Law, Public Responsibility, and Ethics Commons, and the Labor Relations Commons Recommended Citation Kim, C.W., Emmett, D., & Sikula, A., Sr. (2001). Employee relations ethics and the changing nature of the American workforce. Ethics & Behavior, 11 (1), 23-38. This Article is brought to you for free and open access by the Management, Marketing and MIS at Marshall Digital Scholar. It has been accepted for inclusion in Management Faculty Research by an authorized administrator of Marshall Digital Scholar. For more information, please contact zhangj@marshall.edu. clash between entrepreneurship and stewardship or capitalism and spiritualism remains. The war between economics a~d ethics continues, using newer concepts as surrogates for past phrases (Rice, 1994). However, whether explained by global competition, continuous improvement, reengineering, telecommunications, virtual employees, pay-for-performance, management by objectives, management by results, Total Quality Management, or value added situations...
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...is the impact Employee Relations has in the way in which HR operates in many departments. Human resource Management is department which most businesses use as a means of enabling people’s capabilities in order to achieve a critical competitive advantage that’s attained through a distinctive set of integrated employment policies, programmes and practices. (Bratton &Gold 2007).This essay will provide an in depth discussion of components and the key players involved in Employment Relations that are seen in organizations today, as well as the importance of the integration of other key HRM practices and the management of the organisation as a whole. As well as examining the key HR functions I will also analyse the key models, theories and concepts that have a direct impact on HRM such as the Fombrun, Harvard and Warwick models that are seen to be used in many different organisations today. Employee Relations is a collective term in the Human Resources function that includes employee engagement within the workplace, values the employees’ rights to be part of trade unions. It also sets in stone in most organisations the employment legislation as well as managing grievance and disciplinary actions. Employment Relations is regarded as a relatively new term as it has previously was known as industrial relations conversely it does not have the same standards and equality as Employment Relations has in the Human Relations workplace. “In order to survive, industrial relations needs to change...
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...Labor Relations and Management Interview Student Date 1. How has the Labor Relations Officer/Manager's job and function changed in recent years? In looking at the job function of Labor Relation managers in recent years the focus has altered significantly. Legislators are negotiating major changes in the traditional structure or labor management as the states are getting more involved by making reforms that favor corporations (Rabinovitz, 2007). It is apparent that the importance of labor relations in the boardroom has decreased significantly. Labor is no longer an issue requiring strategic direction by top managers. In the late 1980s often Labor managers participated in top manager’s roundtable to gain ammunition in pursuing wage increases. The initiative of the Board being to limit the size of the increases and Labor negotiating through collective bargaining (Trends in Labor Relations, 2002). While representing the union members, managers would argue the case for increases bringing supporting labor regulations, overtime, and quota requirements. Even up until the 1990s there were practices in place to recruit non-union employees as part of the Union Board meetings on an ongoing basis. Not so anymore. The managers on the Union Board are not concerned with membership unless a new labor agreement is about to take place. Primarily the reason for this is the decisions made concerning changes to labor benefits is usually for several years (Trends, et...
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...History of Human Resource Management The history of Human Resources Management (HRM) principles can be traced back to the primitive time. Knowledge of hunting, gathering, safety, and health was recorded passed down from one generation to another. Between 1000 and 2000 B.C. more advanced HRM functions began to develop. In 1115 B.C., an early version of employee screening tests was being used by the Chinese. Ancient Greek and Babylonian civilizations, ages before medieval times, established the apprentice system, another example of early HRM (HRM, n.d., para.4). Over the years, HRM has been known by different names, “from personnel to industrial relations to employee relations to human resources” (HRM, n.d., para.5). Human resource by far is the best title given for managing your most valuable resource, humans. During the industrial revolution the need for an organized form of HRM emerged as the manufacturing process evolved from the cotton gin to the factory assembly lines. Companies in the United States developed new recruitment methods of attracting and retaining their best workers, as result of the economic shift from agricultural based to industrial based. As a result of the industrial revolution HRM were needed to help immigrants adapt to their new jobs and the American way of life (HRM, n.d., para.6). Immigration increased considerably between the 1880s and 1940s, resulting in a stable flow of low skill and low cost employees. Due to the language...
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...Organisational Behaviour in Hospitality Industry BY GORICA STANISIC NOVEMBER 20, 2013 Lashley and Morrison (2000) have produced definition of hospitality industry; which they see it as, compromises of commercial organisations that specialise in providing accommodation, food and drink through voluntary exchange, and highlighted that the issue of human exchange is a hart of the hospitality concept. Barrows and Powers (2009) have pointed out that hospitality industry includes hotels and restaurants and other kinds of institutions that offer shelter or food or both of them to people away from their homes. Research conducted by Hayes and Ninemeier (2009) have stated that hospitality industry has often been described as a people business. Hospitality industry is UK’S fifth largest employer and plays vital role in UK industry, employing more than 2.4 million people. Hilton Hotels Corporation is the leading global hospitality company with more than 3,000 hotels in over 74 countries (Hilton Worldwide; 2012). Understanding group behaviour in an organisational environment is a challenge and great managerial tasks. A leading author, Mullins (2007) has pointed out that organisational behaviour is concerned with study of the behaviour of the people within organisation. In his research Singh (2007) argued that organisational behaviour is a way of thinking and it is directly concerned with understanding, prediction, and control of human behaviour and application...
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...selecting candidates, appraising employee performance, recommending pay increases and promotions, being able to communicate policies and practices all while motivating employees with pay, benefits, and other rewards. I am also responsible for ensuring organizations know how to fully respond to evolving trends, are complying with federal and state regulations, and know how to manage workplace flexibility. Technology today is growing at a rapid speed and this is causing global environment changes; which needs to be addressed as soon as possible in order to prevent any issues. Specify the key functional areas of Human Resources Management. Explore the manner in which each function contributes to the overall performance of an organization. Support your response with specific examples of the activities for which HRM is typically responsible. Human Resources Management (HRM) is the policies, practices, and systems that influence employee’s behaviors, attitudes, and performance (Noe, 2013). HRM has six functional areas: employment, employee relations, training/development, compensation, benefits, and labor relations. Employment is typically responsible for recruiting, job postings, interviewing, testing, coordinating the use of temporary labor. This area is very important and needs a lot of focus on in order to stay on top and recruit the top talented recruits. Employee Relations handles the attitude surveys, labor relations, employee handbooks, company publications, labor...
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...The impact of employee personal health behaviors can affect health care costs, job performance, and productivity. There are several ways organizations can attempt to tackle poor health habits of employees. The challenge for employers, however, resides in staying within legal and ethical boundaries when addressing such issues as obesity and smoking. Regulation of employee lifestyles by employers is becoming a more prevalent issue, but laws regarding this practice vary by jurisdiction. Organizations can protect themselves from legal trouble and ethical issues by implementing constructive programs aimed at improving the health of their workforces rather than engaging in discriminatory practices against overweight employees and smokers. Weight discrimination can be an issue in any industry so it is important that managers are aware of the laws regulating such practices. Obesity is a health problem and some employers assume that overweight employees will incur more illness-related absences and contribute to higher health care costs. Research shows that overweight employees are more likely to be subjected to discrimination in terms of hiring, treatment, and retention (Roehling, 2002, p. 177). While most states do not have laws protecting workers from discrimination based on weight per se, some protection is afforded under the Americans with Disabilities Act, where a certain level of obesity is considered an actual disability (p. 181). In addition to employment protection...
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...SETA survey of representatives in Tribunal cases 2008 t Research Paper Workplaces and Social Networking The Implications for Employment Relations ns Ref: 11/11 2000 1 0 Andrea Broughton, Tom Higgins, Ben Hicks and Annette Cox (The Institute for Employment Studies) For any further information on this study, or other aspects of the Acas Research and Evaluation programme, please telephone 020 7210 3673 or email research@acas.org.uk Acas research publications can be found at www.acas.org.uk/researchpapers ISBN 978-1-908370-07-5 Workplaces and Social Networking The Implications for Employment Relations Andrea Broughton Tom Higgins Ben Hicks Annette Cox Prepared for Acas by: Institute for Employment Studies Sovereign House Church Street Brighton BN1 1UJ UK T: 01273 763400 F: 01273 763401 www.employment-studies.co.uk Copyright © 2009 Acas The Institute for Employment Studies The Institute for Employment Studies is an independent, apolitical, international centre of research and consultancy in public employment policy and organisational human resource issues. It works closely with employers in the manufacturing, service and public sectors, government departments, agencies, and professional and employee bodies. For 40 years the Institute has been a focus of knowledge and practical experience in employment and training policy, the operation of labour markets, and human resource planning and development. IES is a not-for-profit organisation which has over...
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...| LABOR RELATIONSBYGERALD HODGESLABOR RELATIONS FALB10 Sec ADEVRY UNIVERSITY14 JAN 20111. From the beginning labor relations has an issue for the United States. Labor Relations is the area that organizations have to deal with between employees and management. Union leaders can use to minimize conflicts between employers and employees (such as strikes) and seek agreements. Unions are organizations formed for the purpose of representing their members' such as employees to deal with their issues. In this paper, I will identify how unions and labor relations impact organizations. I have interview Clinton Harris a labor officer for his organization from Computer company in Virginia. He is in the Nation guard and is currently deployed here with me in Afghanistan. The typical functions of Clinton Harris the labor officer are to manage labor relations program of organization. He analyzes collective bargaining agreement to make sure both sides are fair in terms wages, hours of work, work environment, and health care by contracts. | Clinton Harris advice management about labor relation laws and also interpretation of labor relations policies and practices within the organization. He prepares reports, using records of actions taken concerning grievances, and identifies problem areas. He also monitors implementation of policies concerning wages, hours, and working conditions, to ensure compliance with terms of labor contract. Clint has to research information about additional...
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...Introduction Employee voice is an umbrella term used to capture the many forms of practice that give employees a view at work. These processes and structures enable, and at times empower, employees directly and indirectly to contribute to decision making in the business. This report will look into two forms of employee voice; employee representative participation and direct employee involvement, it will look at a specific practice of each form of employee voice and analyse the strengths and weaknesses on their value to the employee. Representative Participation In 1996 a European Works Council was made a mandatory feature of any organisation with over 1000 employees that operate in over 2 EU states (EUGOV, 1996). In the UK (from the 6th April 2008) any business with a workforce of 50 persons or greater must establish a works council on demand. As a result the presence of a works council today is a very common method of representative participation. The term "works council" applies to any body that represents the interests of employees, which an employer must inform and consult with on issues affecting their organisation. Providing a works council initiates formal employee representation at workplace level to facilitate consultation and discussion of enterprise related issues between workers and management, but to what extent is a works council of value to the employee? Strengths of Works Council for employees One of the more significant strengths of a works...
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...MGT _ 430 Human Resources Management 2015 - 2016 MODULE LEADER: Aspasia Simillidou Programme: Business Contents 1 MODULE SUMMARY .................................................................................... 3 1.1 Contacting the module tutor. .................................................................... 3 1.2 Classes ………………………. .................................................................. 3 2 OVERVIEW OF THE MODULE ...................................................................... 4 3 ASSESSMENT…………................................................................................. 6 4 LEARNING MATERIALS................................................................................ 6 5 SCHEDULE OUTLINE.................................................................................... 8 6 MODULE GRADING SYSTEM...................................................................... 10 6.1 Re-assessment…………………………………………………………..…. 11 6.2 Deferral of assessment……………………………………………………. 11 7 MODULE ATTENDANCE AND REGULATIONS........................................... 12 8 ACADEMIC MISCONDUCT AND PLAGIARISM… ....................................... 13 1 MODULE SUMMARY 1.1 Contacting the module tutor You can contact the module tutor in the following ways: ...
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...negotiation and consultation Communication, negotiation and consultation Negotiation involves discussion to make agreements where the parties involved have some difference of interest or simply negotiation of how a task or project will be carried out. Consultation involves talking to interested parties both to explain developments and issues and in order to canvas their views and ideas that they can contribute. Typically negotiation involves a greater level of democracy in decision making than consultation. In a negotiation there may be considerable uncertainty about what the outcome will be. In contrast managers who consult their employees may already have decided the core of what they intend to do from the outset. Employer/employee relations Negotiation and consultation are an important part of employer/employee relations in the workplace. Managers will negotiate with trade unions and with individual employees over work related issues. Consultation is an important aspect of any type of change that managers are thinking about introducing. Consultation and negotiation are both indicative of a greater level of industrial democracy in Britain today than in the best. They represent a move away from the old 'tell and do' approach to management to one of 'involve and consult'. Negotiations will take place in a workplace over pay and conditions, and about new working practices. Consultive exercise Consultation will take place when managers want to introduce changes (large and small)...
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...research paper to our beloved Human Resource Management Instructor as well as to our classmates who aspire to become part of HR Department in future time. TABLE OF CONTENTS I. THE PROBLEM AND ITS BACKGROUND History ……………………………………………………………… 4 Nature of Business ……………………………………………………… 6 Mission ……………………………………………………………… 6 Vision ……………………………………………………………… 6 Goal of HR Department ……………………………………………… 7 Research Locale ……………………………………………………… 9 Organizational Chart ……………………………………………… 10 Duties and Functions ……………………………………………… 11 Problems Encountered by HR Department ……………………... 12 Most Common Issues and Challenges ……………………………… 12 Scope and Limitation ……………………………………………… 13 Definition of Terms ……………………………………………… 14 II. REVIEW OF RELATED LITERATURE Local Related Literature ……………………………………………... 15 Foreign Related Literature …………………………………………… 15 III. METHODOLOGY Research Design …………………………………………………… 16 Participants of the Study …………………………………………… 16 Instrumentation …………………………………………………… 18 Data Gathering Procedure …………………………………… 19 Statistical Treatment Data …………………………………… 20 IV. PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA Qualities of a Good HR Department HR Management Styles Applied in Problem Solving Common Traits of HR Management and Staffs V. SUMMARY, CONCLUSION AND RECOMMENDATION Summary of Findings Conclusions Recommendations Bibliography Appendices ...
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