Free Essay

It Advances

In: Business and Management

Submitted By donbjackson
Words 483
Pages 2
IT Advances Cause Acts to Be Created Telemarketers have been interrupting individuals for ages. Telemarketers call anytime, wanting individuals to donate, vote for or against, and purchase items. In an effort to address a growing number of telephone marketing calls, Congress enacted in 1991 the Telephone Consumer Protection Act (TCPA) (FCC, 8/02). Within 11 years after the creation of the TCPA Act, the Do Not Call Implementation Act, 2003 was created. The Do Not Call Implementation Act, 2003 goes hand-in-hand with the TCPA. The Do Not Call Implementation Act limits the phone numbers telemarketers are allowed to call.
Telemarketers were using autodialing and pre recorded messages to make their pitches to individuals throughout the United States. No matter the time or day these calls would constantly make the phone ring. The Telephone Consumer Protection Act, 1991 protects these individuals from receiving these types of calls. The telemarketing companies can only call from eight A.M. to nine P.M. The telemarketing company’s received strict rules toward their auto dialing machines. The companies must announce their name and give the name and address of the business they are calling for. Calls are not allowed to be made with phony voices, no recordings to cell phones, and the individual cannot be charged for the call. Telemarketing companies are subject to fines ranging from $500 to $1,500 for each violation.
In 2003 the national Do not Call Registry was created. The national registry is nationwide in scope, covers all telemarketers (with the exception of certain nonprofit organizations), and applies to both interstate and intrastate calls (FCC, 8/02). In 2007 a provision was added to this Act and phone numbers listed on the list would stay there permanently. When the Act was created numbers would only stay on the list for five years. Individuals who want to add their phone numbers to the list just need to go to WWW.DONOTCALL.GOV or call 1-888-382-1222 and register the numbers they want telemarketers not to call. Cell phone numbers do not need to be added to the list because the Federal Communications Commission already prohibits telemarketers from using an automated dialer on cell phone numbers. Telemarketers also have 31 days to stop calling the number that was registered or individuals can file complaints and the business can be fined.
In a world of information technology privacy is always at risk. Every day individuals fill out private information on the web, and there will always be companies that want and need that information to solicit to individuals. Acts and laws are constantly written and updated to adapt to the constant battle of keeping individuals information private.

References
DMA. (00). Telephone Consumer Protection Act (TCPA). Retrieved from http://www.the-dma.org/guidelines/tcpa.shtml
FCC. (08/02/2011). Telemarketing Policy. Retrieved from http://transition.fcc.gov/cgb/policy/telemarketing.html

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