...Leading and managing change in organizations: Importance of human resource capacity building Term Paper (Individual Assignment) MCP 2135 – Leading and Managing Change in Organizations MBA in Human Resource Management Semester II – 2010/2012 Course Director : Prof. Sudatta Ranasinghe Professor of Management Name of the Student : Gamini Hettiarachchi Student Registration No. : 110046980 Date Submitted :16.05.2011 Word Count : 1662 words, 5 single side A4 pages Leading and managing change in organizations: Importance of human resource capacity building Term Paper (Individual Assignment) Abstract This term paper addresses human resource capacity building as a strategic instrument in leading and managing change in organizations. After describing the process and the basic steps in leading and managing change, the article has taken an effort to identify the role of leaders and the managers to derive a conceptual frame of reference to develop arguments in strategic importance of human resource capacity building in the process of leading and managing change in organization. To meet the challenges, negative as well as positive, HR capacity building is needed in most of the steps and stages in the process of leading and managing change in organizations. Further, developing human capacities has highlighted as one of the major roles and core functionalities of leaders and managers. Viewing human resources as human capital and beyond, the term paper argues that without...
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...TermPaperWarehouse.com - Free Term Papers, Essays and Research Documents The Research Paper Factory JoinSearchBrowseSaved Papers Home Page » Business and Management Managing People and Organisations Task 1 In: Business and Management Managing People and Organisations Task 1 Outcome covered 1 I have been asked to analyse the case study given on Joy of chocolate, and been given 5 questions and given exhaustive answers on these. A goal is a broad statement of where you want to be as an organisation and what you want to achieve. It is a future expectation of the organisation. The goals of an organisation will determine the nature of its inputs and outputs. An example of a company’s aim would be to increase profits. The inputs in a way of both employees and management. The efforts of both of these will make a big impact on how these goals are met and within the timescale. Suzy’s aim for the company was to create chocolate that would be boost local produce. She wanted the business to be well known for excellent and innovative products. Another aim Suzy set for the company was to create self-help in the communities that were supplying the cocoa. Suzy wanted to create a positive culture in all aspects of the business. Goals of the organisation should be categorised into different types of goals for example, Consumer goals which includes meeting the needs of the consumer, Product Goals which relates to the characteristics of the product, Operational goals relates...
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...Unit 403–Managing Information Systems Welcome to Managing Information Systems – Unit 403 • Managing information systems is a critical skill in today’s fast-paced business environments. Remember that technology underpins almost all business models in what we now call a knowledge era or network economy. As distinct from IT, the field of information systems (IS) transcends the technology in order to make business performance the principle driving factor. 1 May, 2013 Session 1 - MIS Fundamentals 1 • • Unit 403–Managing Information Systems Topic Learning Objectives • Explain why managing information systems is important in today’s business world • Define concepts from the hierarchy of data and IS, as distinct from IT. • Describe the major challenges facing today’s business and IS managers. • Analyse and report on an organisation’s ITinvestment profile. • Describe an organisation’s learning curve when applying IS or IT. 1 May, 2013 Session 1 - MIS Fundamentals 2 Unit 403–Managing Information Systems Who Am I ? Dr Tony Jewels •Bachelor of Business Management (Management Economics) •Certified Member Australian Computer Society (Project Management) •Master of Information Technology (Professional) •PhD (Increasing the chances of project success through sharing knowledge) 1 May, 2013 Session 1 - MIS Fundamentals 3 Unit 403–Managing Information Systems •30 years industry experience •Operated “Inventory Management Services” •Designed and implemented robotic...
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...mba.itb.ac.id INSTITUT TEKNOLOGI BANDUNG MBA Programme GraduateSchool of Business http://www.mba.itb.ac.id MM5002 People in Organization CHEVRON PACIFIC INDONESIA CLASS (X48) FEBRUARY 2013 MASTER OF BUSINESS ADMINISTRATION SCHOOL OF BUSINESS AND MANAGEMENT INSTITUT TEKNOLOGI BANDUNG http://www.sbm.itb.ac.id/mba MASTER OF BUSINESS ADMINISTRATION SCHOOL OF BUSINESS AND MANAGEMENT INSTITUT TEKNOLOGI BANDUNG http://www.sbm.itb.ac.id/mba Contents 1. Vision and Mission of MBA-ITB 2 2. Learning Goals of MBA-ITB 2 3. Learning Outcomes of This Course 3 4. The Course Structure …………………………………………………………………………………………………………………….. 3 5. The Course Plan 5 6. Lecturer Profile 13 7. Grading 14 8. Students Guidance 15 9. References 15 1. Vision and Mission of MBA-ITB Vision: “To be A World Class Program of Master and Business Administration that Creates Ethical and Entrepreneurial Leaders” Mission: * To educate and develop future leaders in business * To develop sustainable education program for building human resource capacity needed for enhancing industry competitiveness in Indonesia 2. Learning Goals of MBA-ITB In General, The MBA-ITB’s learning goal is to develop students to have the following characteristics : * A Strong competence in business and technology-based management as well as decision making capabilities as demonstrated by business leaders in the world. * An ethical leadership and professional...
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...MANAGING DIVERSITY The Managerial Implication of an Increasing Diversity in Workforce Author/Student Note:Bong joseph laila ,MBA Student; Frederick Taylor University Moraga CA USA. This Research paper was conducted independently without any funding support nor groupwork;all correspondences should be addressed to josephlaila86@gmail.com. Managing Diversity Abstract Diversity means different things to different organizations.True diversity management articulates and raises performance standards by requiring organizations to learn to recruit, train and support people. Finding ways of working with diverse people involves valueing and utilizing differences as well as finding a common ground for intergrating a mix of people into organizations.This paper shows that organizations more often prefer a more diversified workforce basically because it makes business sense.By maximizing talent,fostering innovation;and tapping into the creativity of a diversified workforce;the altimate result will be increased profits,increase competivity and organizational effectiveness as a whole. Managing Diversity Introduction Between the 1960s and the 1970s management approach layed emphasis on eliminating unfair discrimination through legal compliance for women and ethnic minorities.This was the affirmative action approach which “focuses on achieving equality of opportunity in an organization and...
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...Slide 5.1 Chapter 5 Managing the organisation: Managerial function, tasks, processes and competences Watson, Organising and Managing Work, 2nd edition © Pearson Education Limited 2006 Slide 5.2 Moving beyond S-C orthodoxy: OM as a Relational Process • Remember in Chapter 1, we discussed that in OM, the center of concerns is ‘management of work”, NOT ‘management of people’ or ‘management of systems’ • The notion of S-C view in managerial work is control, organising, command and managers work towards organisational goals instead of the manager’s own interest. Watson, Organising and Managing Work, 2nd edition © Pearson Education Limited 2006 Slide 5.3 Table 5.1 A systems-control framing of managerial work Watson, Organising and Managing Work, 2nd edition © Pearson Education Limited 2006 Slide 5.4 Process-Relational View • A sets of work arrangements involving relationships, understandings and process which involve human cooperation and the use of technologies to achieve certain tasks. • Nevertheless the relations and patterns of cooperation do not come naturally, it needs to be shaped or ‘managed’ Watson, Organising and Managing Work, 2nd edition © Pearson Education Limited 2006 Slide 5.5 Process-Relational View • Shaping and reshaping, negotiating and renegotiating, mediating, persuading, exchanging and trading will continually have to occur if the organisation is going to complete the tasks and to continue into the...
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...satisfaction in diversity management About This Research This following research represents the findings from Diversity Management and Employee Job Satisfaction Survey of employees. Overall employee survey was build job satisfaction, organization benefits and potential challenges. On the basis of management survey included role of managers and potential benefits. On the one hand when manager started their works, the first thing is make employee very clear their job goals, then they can focus on their personality skills. The purpose of this research is the employee job satisfaction survey can help company have high quality diversity management. The Diversity Management More and more company managing workforce use different tools and program, that’s make sure manager focus on the hygiene factors and motivators. Because of employees have different culture and social behaviors, depends on the different ethnic background and religions the employee have different organizational behaviors. Managers should be bringing people together into a cohesive, normal group and productive unit, managing diversity in the organization is very important for company. About diversity management, there are 5 steps to help managers to managing diversity in a workplace. Step 1: All of employee personnel policies are based on the employee performance. Make sure the tenure, ethnic background, religions and other category have positive influence for management policies. Managing diversity should be...
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...Hupnan Resource Management GAINING A COMPETITIVE ADVANTAGE The Ohio State University JOHN R. HOLLENBECK Michigan State University University of Wisconsin-Madison ) Cornell University McGraw-Hill Irwin ENT; Preface vi 1 Human Resource Management: Gaining a Competitive Advantage 2 Enter the World of Business: Starbucks: HR Practices Help Focus on the Brew, Weather the Recession, and Prepare for Growth 3 Introduction 4 What Responsibilities and Roles Do HR Departments Perform? 5 Strategic Role of the HRM Function 7 Demonstrating the Strategic Value of HR: HR Analytics and Evidence-Based HR 10 The HRM Profession: Positions, Education, and Competencies 11 Competitive Challenges Influencing Human Resource Management 14 Key Terms 61 Discussion Questions 61 Self-Assessment Exercise 62 Exercising Strategy 62 Managing People Skill Shortages Make It Difficult to Fill Positions and Customer Orders 63 Twitter Focus 64 Notes 64 Parti The Human Resource Environment 69 2 Strategic Human Resource Management 70 The Sustainability Challenge 14 Enter the World of Business: HP's New Strategy 71 Evidence-Based HR 24 Introduction 72 Competing through Sustainability Volunteerism and Going Green Are Reaping Dividends for Employees, Communities, and the Environment 30 What Is a Business Model? 72 GM's Attempt to Survive 73 What Is Strategic Management? 74 Components of the Strategic Management Process 75 Linkage between...
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...PowerPoint to accompany Chapter 13 Managing change and innovation Learning outline Forces for change Change process Managing organisational change Contemporary issues downsizing, employee stress, successful change structural, human resource, and cultural variables Robbins, Bergman, Stagg, Coulter Management 5e © 2008 Pearson Education Australia Stimulating innovation Change, innovation and sustainability Forces for change Change – an organisational reality managing change is an integral part of every manager’s job government laws and regulations technology economic changes strategy, workforce, employee attitudes Robbins, Bergman, Stagg, Coulter Management 5e © 2008 Pearson Education Australia External forces Internal forces Change process The calm waters metaphor the organisation as a large ship crossing a calm sea change is seen as an occasional disruption in the normal flow of events Kurt Lewin’s three-step description of the change process Successful change can be planned and requires unfreezing the status quo, changing to a new state, then refreezing to make the change permanent Robbins, Bergman, Stagg, Coulter Management 5e © 2008 Pearson Education Australia Change process Robbins, Bergman, Stagg, Coulter Management 5e © 2008 Pearson Education Australia Change process The white-water rapids metaphor the organisation is seen as a small raft navigating a raging river with uninterrupted white-water rapids...
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... | | * People Management * * * * * * * * * * * * * * * * * * * * * * * * Operations * * * * * * * * * * * * * * * * * * * * * * * * Finance * * * * Economics Personnel Management | HRM | HRD | Compensation | Job Analysis | Performance Management | Competency Based Assessment | Training & Development | Participative Management | Employee Relationship Management | Career Development | Talent Management | Employee Engagement | Knowledge Management | Employee Retention | Social Entrepreneurship | | Human Resource Management | * * H R Management - Introduction * Importance of HRM * Scope of HRM * Various Processes in HRM * Management of Contractors * Performance Management * Hiring Strategies * Retention Strategies * Strategic HRM * Global HRM * Personnel Management vs HRM * Managing Employee Performance * Performance Appraisal Process * Performance Appraisal Interview * Managing Employee Relations * Employee Rewards and Recognition * Variable Pay * Diversity in Organizations * Managing Workforce Diversity * Workplace Health and Safety...
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...The Four Functions of Managing Tianna Logan COM/330 21 September 2011 Carolyn Harrison The Four Functions of Managing Management is an aspect of every company. Without management many workplaces may lose control of their business or functions of the job. Since society is every changing and businesses need to adapt, mangers have to acquiesce to these “new way”. They adapt by using the four functions of managing. Planning, organizing, leading and controlling are all used by managers in numerous work environments including my current workplace. The first function of managing is planning. According to Bateman and Snell (2009), “Planning is specifying the goals to be achieved and deciding in advance the appropriate actions needed to achieve those goals.” (p.12). Planning can include analyzing, determining and one of the most important aspects delegation. “Delegation is the process of giving decision-making authority to lower-level employees.” (Camp and Simmering, 2006, p.1). It uses the “top-down approach” for employees to use their own ideas and help create better advantages within the company, to the customer, etc. (Bateman and Snell, 2009, p.12). In my company, Health Net, Inc., planning is used frequently. We as management often analyze how much revenue we receive and how we could produce more. Delegation is also a staple within the company. Working for health insurance, there are numerous tasks needed to be completed and with the frequent changing of society...
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...FUNDAMENTALS OF MANAGEMENT MGMT 3013-002 Spring 2007 COURSE SYLLABUS Instructor: Robert W. Richards, Jr. Campus Office: Room 106 Spears School of Business Bldg Contacting me: Home email is regularly in use day and night. Telephone: 744-5115 Residence Phone: 405-707-0842 Office E-mail: robert.richards@okstate.edu Home E-mail: Robert@rwrichards.com Office Hours: TBA Classroom: LSW 103; TR 2:00-3:15 Syllabus Attachment: Academic Information, Important Dates, Student Rights and Responsibilities, etc.: http://osu.okstate.edu/acadaffr/aa/syllabusattachment-Spr.htm Textbook: Management: People, Performance, Change, Luis R. Gomez-Mejia, David B. Balkin, Robert L. Cardy, 2nd ed., McGraw-Hill, 2005. ISBN 0-07-284697-6 Course Description: This course is designed for non-management and non-business majors. While it is an introductory course covering management concepts, the student should complete the course gaining new understandings of overall business concepts and people skills. Attendance: Students are expected to attend all classes and complete all assignments. Absence has never been a general, overall problem. Rather it is a problem specific to a hand full of people and will be noticed. Attendance will not be taken at every class, but the assigned points will be based on the classes when attendance was taken. Be aware, very aware, that the instructor teaches to the exam and emphasizes the important points in class...
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...understanding the guiding principles of effective change management Most change management models in use today are in the form of a process or set of steps. In fact, the most effective processes or methodologies are based on research and the experiences of change management experts from years of trial and error in the field. However, the underlying lessons and principles that produced these change management processes and tools are not always clear to the practitioner (especially if you are new to the field of change management). In many cases, the guiding principles and lessons-learned are not even discussed as part of the model or tools. The result: you learn the how but not the why. The years of practical experience and knowledge that formed the basis for these processes are not readily available to a person trying to make them work in a specific situation. This new tutorial series goes beyond the activities and tasks of managing change for one simple reason: understanding the “why” makes you better at doing the “how.” Change management is not a matter of simply following steps. No two changes are exactly alike, nor are any two organizations. Following a recipe for change management is insufficient to drive business results. The right approach will be specific to the situation. If you do not understand the why behind your actions as a change management practitioner, changes can fail even when reputable change management processes are followed. In this tutorial series, we...
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...Ref: Management , Seventh Edition By Stephen P. Robbins &Mary Coulter INTRODUCTION TO MANAGEMENT CONTENT Who Are Managers? What Is Management? Management Functions and Process Management Role and Skills How is the manager’s job changing? Rewards and Challenges of Being a Manager Summary WHO ARE MANAGERS? Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals Coordinating the work of a departmental group / supervising a single person Coordinating the work activities of a team composed of people from several different departments People outside the organization such as temporary employees or employees who work for the organization's suppliers. Levels of Management WHAT IS MANAGEMENT ? The process of coordinating work activities so that they are completed efficiently and effectively with and through other people. The process represents the ongoing functions or primary activities engaged in by managers. These functions are typically labeled planning, organizing, leading, and controlling. (POLCA) EFFICIENCY AND EFFECTIVENESS Efficiency refers to getting the most output from the least amount of inputs. Effectiveness is described as "doing the right things" Efficiency (Means) Resource Usage Low Waste Effectiveness (Ends) Goal Attainment High Attainment Management Strives for ; Low Resource Waste (high efficiency) High Goal Attainment (high effectiveness) WHAT...
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...APPROACH FOR MANAGING INFORMATION OVERLOAD Social-Technical Perspective: A solution for Managing Information Overload tzfinest Trident University International APPLICATION OF SOCIO-TECHNICAL APPROACH IN MANAGING INFORMATION OVERLOAD Abstract This paper argues for the relevance and utility of socio-technical theory for designing solutions to the challenges we face from managing the impact of information overload. A consequence of information overload can cause serious damage to an organization performance. Socio-technical systems theory defines systems as a collection of messy, complex, problem-solving components. This approach suggests a balance between the social and technical systems which together make up an organization. The paper suggests that socio-technical approach, purport that in order for organizations to create and store their knowledge they must consider the balance between the social and technical systems which make up an organization. Effective knowledge management is a combination of the appropriate use of technology in each stage with the humanistic use of people within the organizations. A socio-technical framework for knowledge management is therefore...
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