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It Project Implementation Failures

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IT Project Implementation Failures
Nicole Abbott
Irene Augusto
Carmen Chavez-Angulo
Daniel Lucas
Jamie Rossignol
Health Care Information Systems / 483
February 15, 2016
Ricky Delatte

IT Project Implementation Failures

What is the typical IT implementation process? What are the roles and responsibilities involved in system implementation?

How did the process described in the case study fail to include the fundamental activities identified in Ch. 8 of Health Care Information Systems?
The process that was used regarding the Memorial Health System case was not thought out properly. In this case study, the fundamental activities that were not included are workflow and analysis of the system. One thing that the organization failed to do was to review and evaluate the current system before they tried to implement a new one. To determine what would have been needed, they should have had employees sit down and analyze to make it easier. An analysis of the system is one of the most important things that need to be done. The eight hospitals that had launched this new system had started it on the same day. Like everything else, new systems always have flaws. The failure to analyze lead to the lack of end-user training which made the requirements that were missed more obvious. Even though they did an analysis, it wasn’t a proper one. Doctors and nurses could not log on to enter their orders which lead to patients waiting for their medication and tests.

Ch. 16 of Health Care Information Systems describes the causes of project failure. What are at least five indicators of project failure that manifest themselves in the case study?
Within the Memorial Health CPOE (clinician provider order entry) system implementation, there were many indicators that showed the project was going to fail. First, the project was “Over the Budget”, the CIO had to hire double IT...

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