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Ites in Information Assurance

In: Business and Management

Submitted By Manesh2
Words 941
Pages 4
MGS 555 Final Project

TEAM RAKSHA

Information Assurance, Security and Privacy Services

Table of Contents SL NO | CONTENTS | PAGE NUMBERS | 1 | Introduction | 3 | 2 | Summary | 4 | 3 | Application of IT enabled services | 5 | 4 | Technologies involved | 6 | 5 | Challenges | 7 | 6 | Threat to management | 9 | 7 | Conclusion | 10 |

Introduction
Information Technology that enables the business by improving the quality of service is IT enabled services. ITES is the acronym for the term “IT Enabled services”. It is one of the fastest growing segments of international trade. ITES is a form of outsourced service which has emerged due to involvement of IT in various fields such as banking and finance, telecommunications, insurance, etc. It also involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider.
ITES sector includes services ranging from call centers, claims processing, eg. Insurance. Office operations such as accounting, data processing, data mining. Billing and collection, eg. Telephone bills. Internal audit and pay roll, eg. Salary bills on monthly basis, Cash and investment management, eg. Routine jobs given to a third party and giving importance to core business.

Summary
The most important aspect is the Value addition of IT enabled service. The value addition could be in the form of - Customer relationship management, improved database, improved look and feel, etc. The outcome of an IT enabled service is in the two forms: * Direct Improved Service * Indirect Benefits.
Whereas direct benefits can be realized immediately, indirect benefits can accrue over a period of time, and can be harnessed very effectively, if planned well upfront.
IT Enabled services (ITES), also called web enabled services or remote services or Tele-working, covers the entire

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