...senior management to track items of interest and gauge operational performances. On the other end, a scorecard can be used as a “robust organization-wide strategic planning, management and communications system” which among other things “align the work people do with organization vision and strategy (1)”. In the case of Citibank, although the rational for the scorecard may lean towards the strategic planning end, the manner in which it was developed and the manner in which it is ultimately being used currently, as a bonus determinant, falls much more in the end of gauging operational performance. In order to ensure that the scorecard is also useful to Citibank as a strategic planning tool, it is important that the senior managers not only use the results to improve their management techniques but also to identify areas of weakness of the organization. Citibank’s approach in California was geared towards providing “relationship banking coupled with a high level of customer service (2)”. They recognized that there was a strong correlation between customer satisfaction and the profitability for the bank due to the fact that the customer’s expectations and demand for high quality services increased simultaneously with their increasing net worth (2). Therefore, the intent of the scorecard was to evaluate branch performance on both financial and non-financial metrics in the hopes that Citibank managers would align their branch management approaches with the Citibank strategic mission...
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...matters more to my kids’ future: Their school or quality time with their parents? 1] On countless mornings over the past year, I stood with my 3-year-old son, James, in our driveway, watching our next-door neighbor trudge off to fifth grade. As she’d disappear around the corner, I’d think ahead to the kind of school James might attend when he starts kindergarten in two years. 2] My wife and I are in our early 30s, living in Ann Arbor, Mich., where she is finishing her training as a demographer. Over the next year we’ll figure out where we’re going to live for the long haul. Where we choose will depend to some extent on the job market, but it will also depend heavily on where we want James and his brother, Oscar, 1, to go to school. 3] We can’t afford private-school tuition, so living in a city would probably mean chancing it on a subpar public school system. And although I loved growing up on the coast of Maine, the limits of my public high school education became clear when I got to college and immediately felt like I was behind. I would like my boys to be better prepared for college. 4] But if my wife and I wanted to do everything we could to give James and Oscar the best possible K-12 education, we’d have to make some big changes. We’d have to choose more lucrative careers than hers in academia and mine as a writer so we could afford urban private schools or a house in an affluent suburb where the public schools are better. But between the longer hours...
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...Litigation Every person is different and every person learns in a different way or style and every person deserves the opportunity to an education. This could justify need for differentiation but could it also justify a need for a special education program? To answer the question pose, first we have to answer why there is a need for a special education program? Horace Mann explains it more eloquently; he says “education, then, beyond all other devices of human origin, is the great equalizer of the conditions of men, the balance wheel of the social machinery”. Personally, I feel this quote explains the need for special education. Educating students with disabilities levels the playing field with their peers and enhancing the studies of those children with special gifts and talents advances their learning. Students with learning disabilities should be educated in the least restrictive environment, those gifted should be among peers with similar strengths and all their abilities and inabilities should be accommodated. Special education is the legal definition of programs that provide greater support for certain students and is sometimes referred to as (EC). Exceptional students does not refer to a specific location or fixed concept, however, to include a broader range of services from a smaller individualized learning environments, to assistive technology, and/or a modified curriculum that capitalizes on student’s particular strengths. Under that law in the...
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...blamed on the influence of the game Call of Duty by the New York Times, which he supposedly spent a lot of time playing alone in his basement. The hypodermic needle theory is also known as the hypodermic-syringe model of communications, and is referred to as the magic bullet theory. It implied mass media had a direct, immediate and powerful effect on its audiences. The mass media in the 1940s and 1950s was perceived as a powerful influence on behaviour change, yet according to Katz and Lazarfeld (1955), the model is rooted in 1930s behaviorism and is concerned by many to be obsolete today. The hypodermic needle model suggests that media messages are injected straight into a passive audience which is immediately influenced by the message. The study known as ‘The Bobo Doll Experiment’ proved that children copy adult’s actions – they watched adults abusing life sized dolls in laboratory conditions, and then mimicked this behaviour later when playing. This showed that children will replicate what they see adult’s doing, which would imply that they’d imitate what they see them doing in the media – such as shooting in games, or swearing in...
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...close to my heart. I struggled with obesity through most of my childhood, and I constantly look for ways to prevent my children from suffering the same fate. Childhood obesity can cause a wide range of health problem in children. These can be immediate effects such as high cholesterol or high blood pressure, or long-term effects such as heart disease, stroke, or type 2 diabetes (CDC, n.d.). School systems have been said that they are able to combat childhood obesity. However, many children only eat one meal at school. Although many people have opinions on what can be done about this issue, one thing is constant. The combat against childhood obesity must start at home, which is the foundation of the formation of all children. This can be done by teaching children how to increase physical activity and healthy eating. Obesity in America rose 11 percent between 1991 and 2003, especially among African-Americans and young Mexican-Americans (James). Another study was conducted comparing the time period of 1988-1994 and 1999-2000. Between these two periods, the percentage of overweight children had gone up an average of 4.1 percentage points for groups of kids between the ages of two and 19. The most extreme cases were found among Mexican-Americans and African-Americans (Ogden). This can be...
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...have been greatly discussed, debated on, and ruled on throughout the legal system. Over the past century, the rights of educators have greatly changed as landmark court cases have examined various topics of this vast and extensive educational issue. In the past, educators were held to strict and in some cases unfairly stern standards of behavior both in and outside of the classroom. In the previous generations, teachers were expected to exhibit almost picture-perfect behavior and were contractually bound to adhere to a code of conduct in their private lives that if broken was grounds enough for termination. In some parts of the country, teachers were prohibited from harmless and legal recreational activities such as, dancing, playing cards, drinking, as well as subjected to questioning concerning their church habits. Additionally, church attendance and participation was monitored, verified, and in many cases required in order to be in good standing within the profession (Utah Educational Association, 2009). While there are numerous court cases throughout the past century involving the rights and empowerment of teachers, the three cases that will be examined within the contents of this paper are Tinker v. Des Moines Independent School District, James v. Board of Education, and Breen v. Runkel. These landmark cases helped to shape the current structures, policies, and freedoms that educators enjoy today. While today’s educator is not bound by outlandish codes of conduct as in the...
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...Dungeon and Dragon I was 14 when I started at Colton Jr. High School in Colton, California. Beginning in the middle of the year probably wasn’t the best start in school for me, but that’s hot it was in my life--going from one school to another. I was a quiet kid, so I didn’t make friends very easily, except for one kid; buy the name of James, my main friend at the time. A few months into the year, I became bored with my spare time at school and my only outlet to curve this feeling was videogames. I had heard that there were computers in the library. So, I decided to go take a look one day. When Colton Jr. High was built, the seven buildings were laid out in rows to form a square and resembled a large courtyard with sidewalks wrapping around each building. There were ten classes to one structure and each row was dedicated to a particular class of study: English, Math, the Sciences, and the electives building, housing classes such as Home Economics, Ceramics, etc., with the library built off the end of the wing. The size of the library was small relative to the number of students that attended the school; the student body alone was approximately fifty-five hundred kids. The front door to the building was on the same walkway as the elective classes. When I stood in the library’s door and looked out, I saw to the left of me the backside of the last building. Straight ahead on the first building were the main school offices and slightly to the right of that, the auditorium....
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...the students in today’s world are. Measuring education in this modern school system is mainly based on end of the year final exams and standardized measuring numbers such as grade point averages and SAT scores. Although these exams and numbers do give a roughly good measurement of a certain student’s education level, it doesn’t necessarily mean that said student is as smart as those scores, which is the true wanted result to measure of these tests. These tests do require a certain level of cognitive ability, but there are other situations that can be factored in to take away the validity of these tests to a certain degree. For example, if a student studies solely for the SAT since the beginning of their high school career, they will most likely post a score that puts them well into the high upper percentile of the nation. However, that doesn’t necessarily mean he/she is the same percentile in cognitive ability in the nation. Not that there is any wrong doing in studying for the SAT for that lengthy period of time, but it shouldn’t such a solid truth type of test to measure how smart someone really is. Of course, in some cases the SAT can be an accurate measurement of a student’s cognitive ability because a student may actually be smart in all those areas therefore it is right for them to be in the upper percentile. There are naturally smart students that will post up rather high scores with barely any study time or practice. College board, the main distributor of...
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...Just, after Christmas James was going to start his 5th grade, he was nervous because he was different for everybody, he moved from Canada to America, he had been to 2 schools in Calgary I’ll tell why did James move from Canada to America where he lived. He went to Bashaw primary school, one day on Halloween night he was dressed as a vampire and he loved Halloween better than Christmas. He walked into the school, everybody was high fiving him, but when arrived at his class his best friend said something about him to the other bullies that bullied him when he came to this school. He said I’m just friends with him because he’s very good at maths and science and I just copy every single time, and from that day he has been upset and moved to America....
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...Library of Congress Relevance to School Libraries Donna Smith University of North Texas SLIS 5208 Library of Congress Relevance to School Libraries Introduction The Library of Congress (LOC) plays a momentous role in acquirement, distribution, and preservation of America’s historical and current documents like books, journals, political manuscripts (like the declaration of independence rough draft), government publications, map, films, sound recording, photographic images, and films. LOC was established in America in the first decade of the nineteenth century to act as a researching facility for inquiries made by Congress (Santella, 2006). However, after many years the facility has grown to become a leading institution that encourages reading and literacy among students and the general public. LOC is pertinent in encouraging research of critical information among students by improving information opportunities accessible to students so that they can utilize their potential present times. The twenty-first century is faced with intricate life and work setting and for this reasons, learning and innovation skills have emerged as the qualities that separate students who are prepared to face these challenges and those who are not. The role played by the LOC is evidenced by U.S integral and superb government structure that has existed for years and rated as the best in the world. LOC success can act as a model for...
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...II RES/342 July 21, 2011 Professor James Krause Hypothesis Identification Article Analysis When it comes to defining the hypothesis a person looks for the temporarily accepted explanation required to understand certain events or phenomena. He or she does this to provide direction toward further investigation. The researcher may find the hypothesis to either be proven correct or in error, but there must exist a degree of rejection concerning the hypothesis. If the hypothesis remains unrefuted by facts, then the hypothesis is said to be verified or corroborated (BusinessDictionary.com, 2011). I reviewed the article “Inclusive Schools and Dropout Rates: A Phenomenological Approach” by Connie F. Holloway. The hypothesis involved how high schools in the study impacted students, the relationship between these schools and the increasing number of high school dropouts, and whether or not these students graduated without the skills or knowledge necessary to secure employment (Holloway, 2010). The study explained how educators expressed concerns with the increasing numbers of high school students not graduating, and how those who did graduated without the necessary tools for gainful employment. The study explains how this problem negatively affects the labor market and hurts the economy in this country. That many of the students are between 14 to 16, and come from lower income Black and Latino families. The study explains how concerns by many produced...
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...Andrew Yard Case Study Analysis 1 Running Head: Andrew Yard Case Study Analysis The Andrew Yard Case Study Analysis (A-C) Harvard Business School Publication 9-911-028,029,030 MBA 612: Leadership I Northwood University DeVos Graduate School September 2014 Dr. Tara Peters Running Head: Andrew Yard Case Study Analysis 2 The Andrew Yard circumstance portrays a remuneration settlement from a worldwide HR executive, Joseph Rogers, alongside a hopeful, Andrew Yard, for a high-level executive position. He is highly qualified and experienced professional in retailing home goods and electronics. The negotiated 600K salary plus 75% bonus, and other benefits such as health insurance, a car allowance, stock options and housing were appealing but also too came with a price. Problem Statement: The problem becomes awkward once Andrew feels offended by Joseph while he is offered a monetary motivator to join the association more quickly than at first arranged. Hypothesis/Analysis: The Business Development team identified growth potential in retail business but the retail business was declining due to the absence of a good leader. Hypothesis 1: Ayoub Companies was missing out on growth opportunities in retail business. The COO was acting as an interim leader and he was under much burden. As an example in the Harvard Business case study states, his recent emails to the team showed that the retail business was a critical juncture: “We’re putting fires out daily...
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...violence is too often the domain of juveniles. Even though the number of children who kill is small in the past decade has reached and all time high. According to the Office of Juvenile Justice and Delinquency Prevention in 2008 the murder arrest rate was 3.8 arrests per 100,000 juveniles ages 10 through 17. This was 17 percent more than the 2004 low of 3.3 and three-quarters less than the 1993 peak of 14.4 percent. The search for an explanation of age and violence has led to comprehensive studies that have determined the importance of family and relationship bonds. One of these important studies was led by Cathy Spatz Widom, she studied 1,575 kids between the ages of 5 and 18 and determined that a history of growing up between physical abuse and neglect whether directed at the kids or loved ones around them is a immense contribution in participation of violence in later years, that includes a cycle of violence. Neglect and child cruelty can be defined as failure of caregivers to provide respect, love, protection, food, clothes, shelter and medical attention. In the article written on 15 February, 2010 by Susan Donaldson James for ABC News we can see a perfect example of Widom’s hypothesis; a 13 year old, Michigan boy accused of point blank killing. FarkTechnoratiGoogleLiveMy SpaceNewsvineRedditDeliciousMixx Yahoo In the article James writes that the child was charged by the premeditated murder of his soon to be step-father while he was sitting using a computer. The boy claimed...
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...writing from the publisher. ISBN-10: 0-13-375744-7 ISBN-13: 978-0-13-375744-6 Pearson Education LTD. Pearson Education Australia PTY, Limited. Pearson Education Singapore, Pte. Ltd. Pearson Education Asia, Ltd. Pearson Education Canada, Ltd. Pearson Educación de Mexico, S.A. de C.V. Pearson Education—Japan Pearson Education Malaysia, Pte. Ltd. Reprinted from The Supply Chain Management Casebook (ISBN: 9780133367232) by Chuck Munson. Cisco Systems, Inc.: Supply Chain Risk Management 1 María Jesús Sáenz† and Elena Revilla‡ “In an increasingly networked world, supply chain risk management is top of mind in global organizations as well as key differentiator for leading value chain organizations.” —John Chambers, Chairman and CEO, Cisco Systems James Steele, program director for supply chain risk management at...
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...outline of how the James Bulger Case is presented in texts 1, 2 and 3. The first text, ”Every parents nightmare”, is a news article written by Mark McKay for BBC in October 2000. The article, in a chronologically and neutrally fashion, objectively describes the James Bulger Case from beginning to end. The text is dense in terms of factual information, as one would expect from a news article. The second text, “Life after James”, is an article written by Blake Morrison for The Guardian Online in Februrary 2003. The article approaches the presentation of the James Bulger Case in a different way. By peaking behind thick curtains of opinions held by the public, the text man-ages to provoke thoughts and stimulate ideas. Blake Morris succesfully shifts the paradigm of the James Bulger Case by taking a step backwards, which leads the audience to the introduc-tion of the bigger picture, where he explains and examines his view; the James Bulger Case is a problem, but it is not the problem. The issue lies in the society itself. The third and last text, “James Bulger killing; 20 years on”, is an article written by Amelia Hill for The Guardian Online in Februrary 2013. Arguably, the article is an addendum to the previ-ous text, “Life after James”. Amelia Hill takes the reader back twenty years, where she daringly questions the method of which the public, the media and the politicians used to deal with the case. Analyse how Blake Morrison presents the James Bulger case in text 2. Here...
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