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Jdt2 Task 2

In: Business and Management

Submitted By LeBoofer
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Memo | |
During recent routine testing, it has been discovered that the whistle shipment set to go to South America at the end of the week has traces of lead slightly higher than those legally acceptable by the United States. Children are more at risk for poisoning, as they are more prone to place objects in their mouths, which will be guaranteed to happen with this shipment of whistles. When the body is exposed to lead — by being inhaled, swallowed, or in a small number of cases, absorbed through the skin — it can act as a poison. Exposure to high lead levels in a short period is called acute toxicity. Exposure to small amounts of lead over a long period is called chronic toxicity (Durani). The effects of lead poisoning are not always prevalent in children. They can range from simple headaches, stomachaches, loss of appetite, and overall crankiness. However, the long-term effects of overexposure to higher than usual amounts of lead is something we cannot overlook. These include decreased bone and muscle growth, poor muscle coordination, speech and language problems and developmental delay.
Solutions & Alternatives: I propose careful consideration of the three following alternatives:
Reproduce all whistles and delay shipping: As part of this option, we would communicate the quality issue with our client, offer apology, and assure them we strive to manufacture safe, quality toys. * Advantages: By remembering who keeps us in business and who the end customer is, it would be remiss to consider any other option. A new shipment would mean improved customer relationships, a sense of well-being and accomplishment from staff, and provide overall positive public relations for our company. * Disadvantages: Remanufacturing $100,000 worth of product will leave us with just that much in unsuitable product. Not to mention the additional product to be...

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