...major operations consists of five business segments: 1. Global Technology Services * Primarily provides IT infrastructure services and business process services, delivering business value through global scale, standardization and automation. 2. Global Business Services * Primarily provides professional services and application management services, with IMB solutions, which leverage industry and business-process expertise while integrating the industry-leading portfolio of IBM and strategic partners, to define the upper end of client-valued services. 3. Software * Consists primarily of middleware and operating systems software 4. Systems and Technology * Provides clients with business solutions requiring advanced computing power and storage capabilities. 5. Global Financing * facilitates clients’ acquisition of IBM systems, software and services Main IBM Competitors: Hewlett-Packard HP operations are organized into seven business segments: 1. Personal Systems Group (‘‘PSG’’) Is a hydride across all IBM SBU 2. Services The Strategic group competing with IBM Global Business Services SBU 3. Imaging and Printing Group (‘‘IPG’’) 4. Enterprise Servers, Storage and Networking (‘‘ESSN’’) The Strategic group competing with IBM System and Technology SBU 5. HP Software The Strategic group competing with IBM Software SBU 6. HP Financial Services (‘‘HPFS’’) The Strategic group competing with IBM...
Words: 1277 - Pages: 6
...successful businessmen Clive Beddoe from Calgary. In 1994 he bought Western Concord Manufacturing Ltd., which brought him to the flying business. He bought small cabin plane and flew it himself, in order to save money on company’s executives’ high air travel expenses. Later he leased the plane to other businesses via local charter operation Morgan Air Service Co Ltd.Beddoe saw an opportunity in offering cheap flights which could afford everyone. Tim Morgan, the president of Morgan Air Service Co and two others investors liked Beddoe’s idea about starting their own discount airline. Together they approached other investors and in 1995 the accumulated more than $8, 5 million dollars for starting new airline. The company was officially founded in May 1995 under name West Jet Airlines Ltd. In February 1996, they started flight operation with three aircrafts and 220 employees, offering flights to Vancouver, Calgary, Edmonton, Kelowna, and Winnipeg. Since that time the company expanded significantly. In fact it was not easy because as a small airline, they had to face many challenges. In 1997, the company began operating charters and cargo services. In 1999, West Jet went public and...
Words: 3286 - Pages: 14
...customer retention rates and at the same time improve the scalability of their business, without added capital expenditure. They offer an app download on their homepage (eCourier, 2014 ) that allows customers to track the delivery in real-time. On ‘chatting’ with a customer service rep, “Nicola”, the author was informed that eCourier actually offers a customer a real-time video feed of their package from pickup to delivery. This is a unique use of IS technologies and would offer a customer a unique level of customer interaction and service. Utilizing a service such as this would offer a strategic advantage above its competitors. b. Cablecom: This company uses statistical software for data mining and survey creation. They were able to utilize these IS technologies as part of a Knowledge Management and Management Support system. In doing this they achieved a better understanding of customer satisfaction and managed to improve both customer service and retention (UPC, 2014). c. Bryan Cave : This legal services company used a Business Intelligence system to increase profitability and operational efficiency. They could use this BI tool to track real-time budget changes and change their level of service to customize...
Words: 783 - Pages: 4
...Should Pacific Jet Outsource the 72 Month Inspection Brian S. Dondlinger March 20, 2012 Embry-Riddle Aeronautical University Abstract The required 72 month inspection on our Gulfstream G IV is coming due in a few months. There are basically two options available to complete the inspection. We can perform the inspection in-house or we can outsource it. In our situation the main advantage of performing the inspection in-house is that we will have direct control over the inspection. While the main disadvantages are that we do not have the man-power or special tools that might be needed. The main advantages of outsourcing the inspection are that the inspection can be completed much faster by technicians that perform it regularly and have all of the special equipment necessary. Taking everything into consideration I recommend that we outsource the inspection. Should Pacific Jet outsource the 72 month inspection? This is the first 72 month inspection that our 135 charter company (Pacific Jet) has coming due. Since we are a small operation with only 3 aircraft and 4 maintenance technicians performing a 72 month inspection in-house will be a huge undertaking. The main items to consider are costs, aircraft downtime, and quality control issues. We have to decide if we want to perform this inspection in-house our outsource it. The airlines have been outsourcing maintenance for decades and have accelerated this outsourcing rapidly...
Words: 1523 - Pages: 7
...488 Entire Course Global Business Strategies Week One: Strategic Business Continuity and Internal Risk Assessment Details Due Points Objectives 1.1 Identify key firm capabilities. 1.2 Describe the components of sustainable competitive advantage. 1.3 Analyze the influence of the organization on strategic business continuity. Readings Read Ch. 3 of Strategic Management: Competitiveness and Globalization, Concepts and Case. Participation Participate in class discussion. All Days 1 Discussion Questions Respond to three discussion questions. Days 3, 4, 5 3 Weekly Summary Write a 300-350 word summary of how this week’s material relates to you professionally and to organization. Post to Weekly Summary Thread. Day 7 1 Learning Team Instructions Create the Learning Team Charter. Select one of the following Virtual Organizations to use throughout the course for strategic plan development: • Riordan Manufacturing • Huffman Trucking • McBride Financial Services Day 7 Individual Internal Risk Assessment Resource: University Library’s Datamonitor 360 Access the University Library’s Datamonitor 360 and look up one of the following companies: • Wal-Mart Stores, Inc. • Jet Blue Airways Corporation • Hewlett-Packard Company • The Home Depot Prepare a 1,050- to 1,750-word paper identifying the key capabilities of your selected company. • Discuss the firm’s strengths and weaknesses in...
Words: 29510 - Pages: 119
...structure 4.- Description of the business. 5.- Market analysis that will include the industry description and outlook, information about the target market, unique characteristics, size of the market, market share, pricing and gross margin targets and competitive analysis. 6.- The organizational structure and ownership information. 7.- The description of the service Air Taxi will offer. 8.- An overall marketing strategy (marketing penetration, growth strategy, communication strategy) and general sales strategy (sales force strategy and sales activities). 9.- Funding request (including the amount of money needed, how the funds would be used, the period time that each request would cover, the type of funding). 10.- Financial projections. 11. Appendix and supporting documentation Air Taxi will offer a web-based reservation tool that will examine thousands of available private aircraft for the best match to the traveler’s itinerary and desired aircraft size. The customers will include major corporations, investment banking firms, the U.S. government, affluent individuals and small business that may use jet aircraft, as they seek flexibility, information security, travel expenses management and reporting, and often booking at a short notice besides cost efficiency in business travel. As I have no knowledge on this area, I will start analyzing the industry and market and the trends. I know that corporations, as well as the government, responding to weakening profits...
Words: 1318 - Pages: 6
...488 Entire Course Global Business Strategies Week One: Strategic Business Continuity and Internal Risk Assessment Details Due Points Objectives 1.1 Identify key firm capabilities. 1.2 Describe the components of sustainable competitive advantage. 1.3 Analyze the influence of the organization on strategic business continuity. Readings Read Ch. 3 of Strategic Management: Competitiveness and Globalization, Concepts and Case. Participation Participate in class discussion. All Days 1 Discussion Questions Respond to three discussion questions. Days 3, 4, 5 3 Weekly Summary Write a 300-350 word summary of how this week’s material relates to you professionally and to organization. Post to Weekly Summary Thread. Day 7 1 Learning Team Instructions Create the Learning Team Charter. Select one of the following Virtual Organizations to use throughout the course for strategic plan development: • Riordan Manufacturing • Huffman Trucking • McBride Financial Services Day 7 Individual Internal Risk Assessment Resource: University Library’s Datamonitor 360 Access the University Library’s Datamonitor 360 and look up one of the following companies: • Wal-Mart Stores, Inc. • Jet Blue Airways Corporation • Hewlett-Packard Company • The Home Depot Prepare a 1,050- to 1,750-word paper identifying the key capabilities of your selected company. • Discuss the firm’s strengths and weaknesses in...
Words: 6810 - Pages: 28
...Indian Aviation Industry Name: .................. Guide: Prof. ......... Roll Number: ..... Session: .............. Dept.: B.Com PREFACE This training manual introduces Aviation Industry.The module is meant to give all its users a firm grounding on Aviation Industry. The manual starts with the key concepts of basic Information of Aviation Industry.A major portion of this material revolves around goals & objectives of Aviation Industry. The next part of this manual covers Air facts. Final part of this book deals with benefits of Aviation Industry. The material also offers in-depth coverage of the issues related to uniqueness of aviation industry. It contains related examples and real life scenarios. Target Audience * Enrolment Operators * Enrolment Agency Supervisors * Registrar’s Supervisors * Introducers * Technical Support Staff Dependent or Related Modules To read this manual, no prior knowledge about Aviation is required. This is the first Module of the training program on Aviation and is common for all participants. All the following modules presumes that this module has been completed by the participant. ACKNOWLEDGEMENT At the successful completion of this project, I would like to express my sincere gratitude to all the people without whose support this project would not be completed. At the onset, I would like to thank my institute “St. Xavier’s College, Kolkata, the Principal Rev. Fr. Dr. J. Felix Raj S. J. and...
Words: 12613 - Pages: 51
...Aviation Industry Information The airline industry provides transportation services for passengers as well as cargo through scheduled air routes. The aviation industry derives its revenues from regular ticket fees and freight charges. Other major components of the aviation sector include: • Air traffic control • Helicopter and private charter services • Airport management • Express delivery service History of the Airline Industry The pioneers of the airline industry, the Wright Brothers invented the first airplane in 1903. The first modern airliner, Boeing 247, was launched in 1933. It traveled at 155 miles per hour and had a capacity of ten passengers. Boeing 747 was launched by Pan Am in 1969. This highly sophisticated aircraft had four engines and a seating capacity of 450. The airline industry initially fell under the category of a public utility service, with government agencies establishing the air routes and prices. However, with the Airline Deregulation Act of 1978, the industry became market driven. Demand and Supply Drivers of the Airline Industry The demand drivers of the airline industry include: o Ticket prices o Passenger income levels o Access to and suitability of other modes of transportation o Frequency of services • Safety • Random factors such as terror threat The supply...
Words: 5964 - Pages: 24
...Strategic Management: Porter Analysis for Civil Aviation Industry Ajay Kr. Dhamija¤(N-1/MBA PT 2006-09) Abstract "The air transportation system has become essential to the economic progress for the citizens and businesses of this nation" The airline industry must: ² Be e±cient and technologically superior ² Have the ¯nancial strength to respond to rapid change and opportunity. ² E±ciently move people, products and services to markets, wherever they exist Airline industry in India is plagued with several problems. These include high aviation turbine fuel (ATF) prices, rising labor costs and shortage of skilled labor, rapid °eet expansion, and intense price competition among the players. But one of the major challenges facing Indian aviation industry is infrastructure constraint. Airline industry in India is plagued with several problems. These include high aviation turbine fuel (ATF) prices, rising labor costs and shortage of skilled labor, rapid °eet expansion, and intense price competition among the players. But one of the major challenges facing Indian aviation industry is infrastructure constraint. We present here the porter ¯ve force analysis of Civil Aviation Industry and hance try to ¯nd out whether it would be advantageous to enter into this industry or not. Keywords: Porter Analysis, Airline Industry , Available Seat Mile, Revenue Passenger Mile , Revenue per Available Seat Mile , Air Tra±c Liability , Load Factor , Threat of New Entrants , Bargaining...
Words: 2798 - Pages: 12
...seminars and workshops, they gave time to impart to us their knowledge. These are lessons and topics that are interesting and the needs in the industry. EGlobio Training Center is an organization that conducts seminars and workshops. The topics they‘re presenting are Industry-based seminars. EGlobio Training Center held their 3rd It Innovations Congress seminar last August 16, 2014 with a theme ―Unifying Filipino IT Enthusiast, One Mind | One Goal | One Desire.‖ It was held at Ever Gotesco Malls, Commonwealth. This seminar was attended by different schools. This One-day seminar is subdivided into four parts with certificates. First, CISCO Network Security which is presented by Engr. Dan Ablong. Second, 3D Animation discussed by by Mr. Joselito ―Jet‖ Legazpi. Third and last, Android Mobile Apps Development and HTML5 elaborated by Prof. Erwin Globio. Computer Issues and Seminar Page 1 Mr. Danilo M. Ablong Cisco Certified Professional Topic: CISCO Security Topics discussed? 1.Cisco Definition 2.Types of Attacker 3.What is Security Policy? 4.Function of Security Policy 5.Applying Cisco IOS Security Features to Routers 6.Password Recovery 7.Access Control List Cisco Definition is an American multinational...
Words: 2155 - Pages: 9
...(as it was more commonly known), represented a new adventurous image of the United States to the world. When filmmaker Stanley Kubrick produced his landmark vision of the future in the 1968 movie “2001: A Space Odyssey,” he envisioned Pan Am as the space carrier that would take men and women regularly into space. Pan Am's history is inseparable from the life and career of Juan Trippe, the company's founder and guiding visionary for five decades. Trippe, a former navy pilot, had shown early interest in passenger aviation with an aborted attempt to start a charter service for wealthy socialites in New England in the early 1920s. Within a few years, Trippe's primary focus, like many other entrepreneurs, shifted to the Caribbean and Latin America. With the help of financiers such as Cornelius Vanderbilt Whitney and William A. Rockefeller, Trippe formed the Aviation Corporation of America on June 2, 1927, to offer air services into the Caribbean. Trippe had competition from two other companies. One, the Atlantic, Gulf, and Caribbean Airways, formed on October 11, 1927, was headed by Richard Hoyt, a New York broker. The second had been founded by several army officers including Major Henry H. “Hap” Arnold, who would head the U.S. Army Air Force during World War II. Concerned that a German-run airline that operated in Colombia would expand, Arnold formed an airline called Pan American Airways Incorporated on March 14, 1927. Each of these three airlines had assets that the others...
Words: 1462 - Pages: 6
...Dogfight over Europe : Ryanair (A) 1. Assessment of Ryanair's launch strategy To analyze the launch strategy of Ryanair i.e. its direction & purview to achieve advantage over rivals by adapting with available resources & build competency we need to first look into the industry level analysis, profitability potential & competitive dynamics and then assess its launch strategy. PORTERS FIVE FORCES * COMPETITORS : * Deregulation-increased rivalry, Competition for marginal customers * Strategic Alliances eg - Aer Lingus & BA * Comfort & premium services to Business Class * Increased use of online ticketing Ryanair’s Perspective: Intense & increasing competition (Aggressive) * ENTRY BARRIER : * Rise of Charter flights in Europe * European Deregulation-New Competitors; Pricing, routing, pooling abolished * Huge financing to enter may cause high entry barrier for new entrants * High maintenance costs & personnel costs * Low/unstable prices & profitability Ryanair’s Perspective: Moderate threat of entry * SUBSTITUTE : * Accessibility: Other cheaper form of transports eg-fast rail & land travel * Charter flights for Holiday goers * Flights bundling ancillary services such as lodging along with cheap fares Ryanair’s Perspective: Low threat from Substitutes * BUYER POWER : * Increased customer base for air travel due to increased competition...
Words: 1719 - Pages: 7
...BTEC Business Strategy Unit : 7 Task : 1 LO : 1 1.1 Strategic context and terminology Strategic planning is important for any organization. A clear understanding of the process of strategic planning is crucial for successful implementation of the same. This chapter focuses on mission, vision, objectives, goals and core competencies of TNT, issues involved in strategic planning and also different planning techniques. Mission statement: A mission statement is a role, or purpose, by which an organization intends to serve its stakeholders. It describes what the organization does (current capabilities), who it to serve (stakeholders), and what makes the organization unique (justification for existence). Mission statements always exist at the top level of an organization, but may also be set for different organizational levels or components. A mission statement is simply an organization's reason for existing. Vision Statement: Vision statement identifies where the organization intends to be in the future or where it should be to best meet the needs of stakeholders. Incorporates a shared understanding of the nature and purpose of the organization and uses this understanding to move the organization toward a greater purpose. Objectives: After developing mission statement, objectives are required to define. Objectives are much specific than mission statement For example- I want to finish my assignment by 10 o’clock this morning. This indicates to perform a number of tasks...
Words: 3699 - Pages: 15
...3,500 flights daily. Indian Aviation: Air Deccan, the first low cost airline of India was founded by Captain G. R. Gopinath and its first flight was launched on 23 August 2003 from Bangalore to Hubli. Air Deccan is a business unit of Deccan Aviation, India’s largest private helicopter charter company, which pioneered helicopter tourism in India. Air Deccan is India’s first low cost, no frill airline, which was launched on strength of simple dream that every Indian to fly atleast once in his/her lifetime. In October 2007, Air Deccan as a planned makeover after the acquisition was renamed as Deccan with is tagline "The Choice is Simple" based on its previous famous tag line 'Simplifly'. The old logo of hands has been replaced by the Kingfisher logo and the font of Kingfisher is also being used. Strategy for Success Southwest Airline: As the first commercial U.S. airline to compete on price, Southwest Airlines has brought many innovations to air travel since its first Boeing 737 left the tarmac, in 1971. Southwest Airlines has never deviated from its niche: short-haul, high frequency, low-fare service, all delivered with award-winning customer service. Southwest's current strategy is to position itself as a cost leader with...
Words: 2171 - Pages: 9
