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Job Ddescription


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United States Air Force

Job Description

Title | Computer System Operator / 3C0X1 | Department(s) | Communications | Reports to | Shift and Flight Leader as appropriate |
Job summary
Supervises and performs Communications-Computer Systems (C-CS) operations and executes associated information systems support programs. Performs network management, control, and administration on DoD local, metropolitan, and wide area networks, and Command, Control, Communications, Computer and Intelligence systems, Defense Message Systems (DMS), command and control, and functional area systems. Administers Communications Security (COMSEC) and Information Assurance (IA) programs.
Summary of essential job functions
Could perform any or all of the following:
Perform daily network management, control, and administration of information flow in Network Management (NM), Help Desk (HD), Information Protection Operations (IPO), and Network Administration (NA).
Oversee network configuration, faults, performances, and security management through HD, IPO, and NA functions. Review and plan networks, control distribution of Internet Protocol (IP) address space, and enforce Internet use policy. Implement Air Force Computer Emergency Response Team and Automated Systems Security Incident Support Team security fixes, operating system patches, and antivirus software. Develop local restoral and contingency operations plans. Process and review C4 systems requirement documentation, telecommunications service requests, status of acquisition messages, and telecommunications service orders. Perform strategic and budget planning for networks.

Categorize, isolate, and resolve network problems. Perform fault isolation by validating, isolating, and correcting faults, and verifying service restoral with customers. Process, document, and coordinate resolution of trouble calls from Workgroup Managers and Functional System Administrators. Process scheduled and authorized network outages. Implement service restoral plans, coordinate corrective actions, and submit outage reports in response to unscheduled outages.

Implement and enforce national, DoD, and Air Force security policies and directives. Perform proactive security functions to deter, detect, isolate, contain, and recover from information system and network security intrusions. Conduct daily traffic analysis, identifies and characterize incidents, generate incident reports, and investigate suspicious network activity. Install, monitor, and direct proactive and reactive computer network defense measures to ensure the availability, integrity, and reliability of base networked and stand-alone information resources.
Provide core network services configuring, installing, and managing data services at the network hardware and software operating systems level. Control and manage network IP address space, Domain Name System, Network Directory, and messaging services. Manage remote dial-in communications capabilities and remote distributed print services. Implement software patches, security fixes, and test and validate modified system configurations.
Manage organizational equipment accounts--verifies receipt, perform audits, and resolve and reports discrepancies. Monitor and manage user subaccounts, maintain base equipment and accountable software inventory using the Air Force Equipment Management System. Oversee initial, joint and annual equipment inventories; monitor status of report of survey, report of excess equipment, and equipment disposition and turn-in. Monitor maintenance contracts and determine repair cost-effectiveness. Provide training to unit-level equipment custodians.
Administer the full range of IA disciplines to include Computer Security, Network Certification and Accreditation, Emission Security, Information Assurance Assessment and Telecommunications Monitoring and Assessment Programs. Provide accreditation guidance and advice to Designated Approving Authorities on classified or unclassified networks. Interpret IA directives and policies. Provide program guidance to users through training programs and staff assistance visits. Enforce IA compliance through inspection programs. Review network configuration change proposals for compliance to information, system, and network security directives and local policies.
Provide guidance, assistance, training, and education to unit COMSEC Responsible Officers (CROs) and Secure Telephone Unit III Responsible Officers (SROs) on proper control, accountability, and destruction of COMSEC material. Implement, interpret, and supplement COMSEC directives and policy. Maintain documentation on user accounts and ensures 100 percent accountability of tape-based and Electronic Key Management System keying material. Conduct semiannual COMSEC audits and inventories on CRO accounts and reports COMSEC incidents according to AF and DoD policy. Issue tape-based or electronic material to CROs using the Data Transfer Device (DTD) and provide DTD training as required.
Perform system resource management, manage system user accounts, perform system-wide backups, and load and capacity planning and management. Install, implement, configure, and maintain functional system components. Connect systems to infrastructure. Administer database operations, implement conversions, and investigate problems in database environment. Conduct local functional and connectivity testing to ensure continuing operability, provide ongoing optimization and problem- solving support, and recover systems from malfunctions and security intrusions. Provide customer assistance and informal training for assigned systems. Utilize network components (e.g., trusted routers, bastion hosts, gateways, firewalls, etc.) or information systems to enforce mandatory access control. Apply computer security requirements to safeguard systems and information.
Securely process, track, and oversee delivery of classified and unclassified message traffic via Defense Message System (DMS) and Exchange E-mail System. Manage domain and exchange administration and train customers on Secret Internet Protocol Network (SIPRNET) usage when SIPRNET systems are collocated in message centers. Provide operational support and guidance for legacy messaging systems (e.g., Automatic Digital Network (AUTODIN), Message Distribution Terminal (MDT) and Communications System Processor (CSP)). Verify users security clearance and "need to know" to classified message material.
Minimum requirements
For entry into this specialty, completion of high school with courses in mathematics computer science and information technology is desirable.

Abilities required
Knowledge is mandatory of: C-CS systems and Information Technology elements; capabilities, functions, and technical methods for C-CS network operation; organization and functions of Air Force automated C-CS and elements; communications-computer work flow; operations and logic of electromechanical and electronic C-CS systems and their components; techniques for solving C-CS operations problems; and C-CS security procedures and programs including IP.
For advancement and retention of AFSCs 3C031/51/71, eligibility for a Top Secret security clearance is mandatory. For advancement continued education and testing is required.

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