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John Wooden's Video Analysis

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The topic presented by John Wooden in the video shown is related to success, and how one may potentially achieve. The issue presented can be linked to the chapter because success within an organization will depend greatly on the quality of the services or products and how the manufacturing of a product can be completed to achieve the highest level of quality. John Wooden states that in his time as an educator he has experienced numerous occasions where parents were upset that their child was not above average. Parent argued that it would be impossible for him or her to have received a grade lower than an A parent felt that their child was competent to score higher than an A. This is puzzling because they feel as though all students to be receiving

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