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Karen

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Organizational Strategy: High Performance Organization vs. Learning Organizations?

Electronic copy available at: http://ssrn.com/abstract=1839985

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Introduction The High Performance Organization and the Learning Organizations are two concepts that have been studied extensively in the organizational change and improvement literature. This paper will compare and contrast these two perspectives on organizational effectiveness. These paradigms then will be related to a real organization with consideration given to practical approaches at improving effectiveness drawn from these paradigms. Survey of High Performance Organization A recent global study defines high performance organizations as ones where the following conditions hold: “people are valued, critical thinking is optimized, and opportunities are seized”(Annunzio, S. pg 3, 2004). The most common characteristics of high performance organizations are the following: “Flatter, horizontal structure instead of vertical hierarchy, work done by teams organized around processes; teams empowered to make decisions so management is decentralized and participative, empowered workers with high skill levels and cross-training; rewards for team performance, collaboration among teams, between labor and management, with supplier, focus on customers, quality, and continuous improvement, and flexible technologies (Kerka, S., 1995). Another study entitled “The High Performance organization: An Assessment of Virtues and Values” defines high performance organization as follows: 1. An organization designed, bottom-up, around defined processes. 2. Fluid structure, adaptive and flexible, responsive to changing customers and environment. 3. Little hierarchy due to high self -management at lower levels. 4. Highly autonomous units networked across organization boundaries web system. 5. High knowledge of performance and

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