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Keeping the Good Employee

In: Business and Management

Submitted By sulligirl21
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Keeping the Good Employee
J.S.
February 25, 2013
PSY 435 Industrial & Organizational
N.S.

Keeping the Good Employee
JC’s Casino has encountered a number of problems recently, some resulting in the loss of employees and customers. They have had to pull resources in order to ensure the business continues to run properly, however, it is important to note that some things may actually work against them. JC’s Casino has experienced a higher than normal rate of absenteeism and turn over as well as unsatisfied customers. Since the company is short-staffed, they have had to ask employees from other departments to help cover other jobs. However, this can lead to resentment within the employees and the company does not have much room to displease their current employees. In order to better understand how to retain current employees the company and managers must look at what stressors may have a negative impact, possible counterproductive behavior, and what can help to increase job satisfaction.
Negative Stressors
It is important to look at what stressors the company may be causing the employees. Any stressors that are negatively affecting the employees and work environment should be dealt with immediately. It seems as though the company is putting more work and responsibility on employees without compensating them for this increase in workload. This can easily overwhelm an employee and foster resentment. The company should request not expect the extra work from the employees since it may not have been in their job description originally. Any extra work from the employees should not go without recognition.

Counterproductive Behavior
When pay and other rewards are low employees will consider the worth of the rewards. If the rewards and pay are too low then employees will consider terminating their employment and possibly looking at competing companies (Williams,

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