Free Essay

Ken Olsen

In:

Submitted By directorx
Words 1268
Pages 6
| Ken Olsen | A Servant Leader | | | |

|

Corporate Leadership has evolved in the 21st century with its primary focus being customer service and satisfaction. According to the Harvard Business Review, “during the last half of the 20th century, business leadership became an elite profession, dominated by managers who ruled their enterprises from the top down.. Executives were motivated by power, status and money at the expense of the customer and employees. Hierarchical control of the decision-making process resulted in people losing trust in the ability of their leaders to build businesses dedicated to serving the customer. Instead, executives served their financial interests and those of the shareholders. Customers and employees rarely factored into the equation. Ken Olsen, the founder and CEO of Digital Equipment Corporation, was a visionary in many ways. i The products Digital Equipment Corporation produced set the stage for what exists in the computing world today. DEC was a pioneer in computer networking. Digital’s Alta Vista Internet search engine was 30 years ahead of its time, and the VAX minicomputer brought computing out of the large data centers and into the business. Under Ken’s watch, Digital Equipment Corporation grew to $14 Billion in sales and employed 120,000 people, second only to IBM. Ken integrated his personal values and developed a set of principles that he practiced while at the helm of DEC. At the core of Ken’s leadership style were his belief in integrity, truth and honesty. He believed that everyone’s ideas were valuable, and that open discussion would lead to the best solution for the problem at hand. Ken encouraged all employees to go wherever and speak with whoever they needed to to derive the best solution to the task at hand. Olsen’s leadership style attracted the best and brightest engineers in the industry. He insisted on providing excellent products, superior service and truth in disclosure in the sale of DEC products. Ken’s principled leadership style led to the creation of a worldwide organization that was fun, challenging, ethical and extremely successful. Everyone I worked with during my 25-year tenure at DEC loved to go to work. Ken insisted on paying his sales team a salary rather than work on commission so that there would be no sales of equipment or services that were not necessary for the customers operations. The sales force had other ideas concerning their compensation and were lax in generating sales. In my opinion, this was the beginning of the end for Digital Equipment Corporation. Ken missed an opportunity to enter the personal computer market because he considered anything other than his minicomputers as toys. His biggest mistake was that he did not believe that there would ever be computers in the home. With the advent of low-cost personal computers from IBM and H/P eating away at Dec’s market share, Ken missed a valuable opportunity to capitalize on his VAXstation technology. Another error in judgment that contributed to the downfall of Digital Equipment Corporation.
As Digital began losing market share due to lackluster sales, layoffs were soon to follow. Ken, being loyal to his employees offered outrageous severance compensation to employees that were let go. The first round of layoffs were voluntarily and cost the company $1.9 Billion dollars. Subsequent layoffs totaled $4.3 Billion dollars which were unsustainable for the company to exist. True to his leadership style, Ken took care of his employees at the expense of the company he had built.
In conclusion, Ken Olsen’s servant style of leadership proved to be Digital Equipment Corporation’s ultimate demise. Ken was a great leader and provided guidance, expertise and the ability to motivate his employees to deliver best in class equipment and services. In the end, however, he failed to identify “red-flag conditions” namely, his personal bias towards his products that impacted his objectivity when making major decisions. Ken dismissed personal computers as toys; he paid his sales staff a salary rather than commission, he did not believe personal computers would be popular in the home. Ken missed many opportunities that led to the death of Digital Equipment Corporation.
Flawed decisions made by influential leaders due to bias and emotional attachment can lead to errors in judgment. In much the same way An Wang destroyed his company, Ken’s ‘emotional tagging.' Prevented him from viewing challenges objectively.
Having met Ken on some occasions during my tenure at DEC, it is difficult to categorize the man according to a pre-defined leadership style because he was uniquely all styles of leadership. Ken’s “people-oriented” or “servant style.” served to develop some of the best teams of people and products the world has ever known. His “laisse-fair” or “hands-off” style of leadership allowed his development teams to reach their full potential.
Ken was a charismatic individual in that all that knew him would follow his lead anywhere and at any time. Ken made it a point to participate in the decision-making process but allowed the team members to chart the proper course of action on any project. Olsen was an a “transactional” leader who leads by example. On many a weekend, one would see Ken wandering down the halls of the corporate offices in the Old Mill in Maynard and speaking with whoever he came across. Ken was the type of person that would take a new product home with him and pull it apart and put it back together to see if there were any flaws or enhancements that could be included. Digital's inability to recognize the opportunities presented by the rapid pace of technology was instrumental in its demise. What is interesting is that without the groundbreaking technological breakthroughs originally developed by DEC, none of the other companies would have come to fruition. For example, Microsoft’s Windows operating system has incorporated machine clustering and networking as well as disk shadowing that was pioneered by DEC. DEC had the world's first internet search engine Alta-Vista that was thirty years ahead of its time. Ken’s insistence that there would be no personal computers in the home was premised on “cloud computing”, a concept that only recently has come to fruition.

Works Cited:
Jack Falvey - Hot Negative, Chapter 3. (n.d.). Retrieved March 26, 2016, from http://www.falvey.org/hot_neg_ch3.shtml

Ken Olsen. (n.d.). Retrieved March 26, 2016, from http://www.nndb.com/people/224/000267420/

Ken Olsen, Co-Founder of Digital Equipment Corporation, Dies. (2011). Retrieved March 26, 2016, from http://hightechhistory.com/2011/02/08/ken-olsen-co-founder-of-digital-equipment-corporation-dies/

Ken Olsen, Co-Founder of Digital Equipment Corporation, Dies. (2011). Retrieved March 26, 2016, from http://hightechhistory.com/2011/02/08/ken-olsen-co-founder-of-digital-equipment-corporation-dies/

Lessons from Ken Olsen and Digital Equipment Corp. (n.d.). Retrieved March 26, 2016, from http://sloanreview.mit.edu/article/lessons-from-ken-olsen-and-digital-equipment-corp/

Malone, M. S. (n.d.). DEC's Final Demise. Retrieved March 26, 2016, from http://www.forbes.com/2001/01/19/0915malone.html

Manktelow, J., & Carlson, A. (n.d.). Emotional Intelligence in Leadership: Learning How to Be More Aware. Retrieved March 10, 2016, from https://www.mindtools.com/pages/article/newLDR_45.htm
Prive, T. (2012, December 19). Top 10 Qualities That Make A Great Leader. Retrieved March 10, 2016, from http://www.forbes.com/sites/tanyaprive/2012/12/19/top-10-qualities-that-make-a-great-leader/#580ee07a3564

--------------------------------------------
[ 1 ]. https://hbr.org/2010/04/the-new-21st-century-leaders-1.html
[ 2 ]. https://amphilsoc.org/sites/default/files/proceedings/Olsen.pdf VOL. 158, NO. 3, SEPTEMBER 2014

Similar Documents

Free Essay

Visual Analysis of Toy Story 3: Ken’s Dating Tips #31

...and it had the biggest success out of all the Toy Story films. Now it is listed as the highest grossing film which has ever been made. In this essay, there will be a discussion of all the components which make up the video clip and its consequential factors. The beginning of clip starts with Ken’s monologue about his following dating advice. His raised arm forwards to the camera shows that he wants to be a leader and that he wants to dominate in his story. “But an open palm facing upwards or away from his body indicates honestly and openness” (M. Boyanova, 2002 – 2007). This means that what he is going to say is paramount for him and he wants the audience to pay attention what he is saying. Later in the clip, Barbie is asking Ken out, but then Ken replies “NO” in an assertive manner, showing that he is a womanizer and that every girl who asks him out will always get denied. According to J. Berger (1972), women are depicted in a very different way from men – not because femininity is different from masculinity - but because the ‘ideal’ spectator is always assumed to be male and the image of the woman is designed to flatter him. But after few seconds he changes his mind and he accepts her offer showing that he is saying one thing, but is thinking differently. His loud voice shows that he is self-confident in what he is saying and he wants the audience to believe that he is assured. He represents himself in an arrogant light. This can be seen through his behaviour towards Barbie...

Words: 545 - Pages: 3

Free Essay

Societal Expectations

...details, along with expectations, begin to shape their role in society. “Barbie Q” by Sandra Cisneros is a perfect example of societal expectations. In this short story Cisneros introduces two young girls who are playing with their Barbie dolls. The girls go into great detail when describing their dolls and the outfits the dolls are wearing. One can conclude that the girls are poor when the main character tells the reader that they only have one outfit for their dolls. They even had to make a dress from a sock because they could not afford other outfits. This is further illustrated when the girls begin describing how they will play with the dolls. Everyday the two girls play out the same story with the two Barbies fighting over an invisible Ken doll. One day when walking through a market, the young girls discover a set of dolls that have been damaged by a fire in the toy warehouse. Although the dolls are not clean and still smell of smoke, the girls do not mind. As long as they can dress their Barbies with the outfits and continue to play...

Words: 1789 - Pages: 8

Free Essay

Barbie

...Assignment I remember having trunks full of Barbies and playing with them when I was a little girl. My Barbies had all different careers and were of different races. My mom even convinced my older cousin to give me her MC Hammer doll. Being of mixed race, my mother wanted me to understand diversity through my dolls. The different skin tones that Barbie had, reflected the diversity I saw in my friends growing up. So for that I think Barbie had a pretty good influence on me. When I five years old, I was rewarded for being good at the doctor’s with a new Barbie. I was so excited because all of my friends had one already. I loved playing with my new found friend, but soon wanted more. After two more successful visits to the doctor’s, Ken and several others helped me to start quite a collection. These dolls were not only toys to me, but an extended family. I spent countless hours with them every day for years. They had a permanent home against my bedroom wall that stretched 5ft long. The monstrous house consisted of four beds, complete with linens and pillows that my mother had made. The kitchen was furnished of dishes, pots, pans, and an array of “food”. The living room had a TV that I made from an old cardboard jewelry box that I drew on and mini magazines. When I was seven, for Christmas my grandma bought me a baby blue Barbie Corvette and it still sits up on a shelf in my parent’s garage. One reason why I want them to keep it is because I think it has some monetary...

Words: 1376 - Pages: 6

Free Essay

Humanities

...Image: Cultures Idolizing the Female Form A Comparison and Contrast of the Barbie Doll and Venus de Willendorf Image: Cultures Idolizing the Female Form A Comparison and Contrast of the Barbie Doll and Venus de Willendorf The fact that cultures have idolized the female form in our modern era is not a new concept. Beauty in modern times has been held to the highest standard, but where and why did we get our ideal of beauty? Culture plays a large in role in how beauty is defined, and this is very clear when it pertains to the culture behind both the Venus de Willendorf and the more modern Barbie doll. Clearly, idolizing the female form is an ideal that has existed since the very first centuries that humans walked the earth. Taking a look at the two different cultures that idolize the female form may give us a little bit of insight into the similarities and differences there were between two different society’s composed of very similar beings. The statuette Venus de Willendorf was first discovered in Austria in 1908 by the archaeologist Josef Szombathy. This is the earliest image of a human being known to exist, thought to have been created during the Paleolithic era some 25,000 years ago (Witcombe)! The climate in the region that the statuette was discovered was probably an ice covered land, and therefore, her voluptuous image probably portrays a desire for food and to survive. Humans will always have one thing in common: survival. Whether it is a work of art portraying...

Words: 1455 - Pages: 6

Free Essay

Tillie Olsen

...Tillie Olsen Biography Tillie Lerner Olsen is recognized for her impressive poetic writing skills that illustrates the lives of the common laborers, women and people of other races. Tillie Lerner was born on January 14, 1912 in Omaha, Nebraska. She is the second of six children of Samuel and Ida Lerner who was a Russian – Jewish immigrant. Her parents’ social beliefs played a big role in her. Growing up, Tillie was an avid reader. However, in 1927 at the age of 15, she withdrew herself from school and worked at various minimum paid jobs in different states which then led her to California. Being a political activist in the Socialist community, Olsen was arrested for making loud disturbing noises while setting up a packinghouse. Her experience then led her to write her very first book, Yannondio: from the Thirties, in which was not published after forty years later (“Olsen”). In 1933, Tillie moved to San Francisco, California along with her daughter, Karla. While in San Francisco, Tillie met Jack Olsen who later became her lifetime partner. They both shared their interest in human rights and justice. Jack and Tillie had four daughters, Karla, Julie, Kathie and Laurie. The living conditions of raising a family while being a political activist disabled Tillie to continue her writing. However while living in San Francisco, she began to be recognize for her hard work against racism, women’s right, anti-war and for the safety of the individuals. To give even more recognition...

Words: 787 - Pages: 4

Premium Essay

Madison Bernal High School English Assignment

...Absence of Affection Seen in “I Stand Here Ironing” Babies need love and affection and when they get older they need a proper support system and a stable foundation to help them in becoming a suitable adult. In the text “I Stand Here Ironing” by Tillie Olsen tones of sympathy, honesty, and guilt are shown through the narrator as she recollects the events in raising her daughter Emily. This text shows how neglect in a child’s raising can alter the personality and how they express themselves over time. Tillie Olsen does a respectable job of presenting an unhealthy relationship between mother and daughter. In “I Stand Here Ironing” daughter Emily has a rough life full of mental issues due to her mother’s neglect and lack of affection given. The narrator living in a time of depression, is enable to contribute into the life that Emily would need, and being a single mother she sent her daughter away to be cared for by others avoiding the nurture that is needed by a child. “I used to try to hold and love her after she came back…. after a while she’d push away,” indicates discomfort between the two. After having so much distance between the two there was not a love and connection that a mother would usually obtain with their child, which doesn’t allow a family relationship. The narrator remarries and has another child, at the time Emily is sick and they send her away once more to protect the newborn. At the convalescent center Emily tries to reach out about the mistreatment that...

Words: 789 - Pages: 4

Premium Essay

Fdfb

...Work Cited Kesey,Ken. One Flew Over the Cuckoo’s Nest. New York: New American Library,1962.Print 2012 English Summer Reading Assignment COVER SHEET Complete this form and all assignment requirements. Attach this to the TWO-COLUMN JOURNAL as a cover sheet. All assignments are due to your English teacher on the first official day of school. Note that the Parent/Guardian verification section MUST be complete to receive credit. Parent/Guardian Verification I verify that____Arbaz Khan____completed his/her summer reading of (Student’s Name—Please Print) _________One Flew Over the Cuckoo’s Nest________. (Title(s) of Work(s)—Please Print) Parent/Guardian signature: ___________________________________________ Date: ______________8/28/2012___________________ MLA Format Book Citation(s): Kesey,Ken. One Flew Over the Cuckoo’s Nest. New York: New American Library,1962.Print ----------------------- 5. “A sound of cornered-animal fear and hate and surrender and defiance, that if you ever trailed coon or cougar lynx is like the last sound the treed and shot and falling animal makes as the dogs get him, when he finally doesn’t care any more about anything but himself and dying,”(Kesey,267) allows the patients to conform to the oppressive Combine. McMurphy’s arrival ,with his consistent laughter, showed how he was an obvious rival to the well reserved...

Words: 962 - Pages: 4

Free Essay

Leadership

...Leadership In Partial Fulfillment Of the Requirements for the Degree of Master of Science Leadership Paper #1 May 15, 2011 Across the Pond a Disheveled Wit Takes on ‘Red Ken’ Summary of Article Boris Johnson was elected the Mayor of London and assumed that office on May 4, 2008. Despite his disheveled appearance and self-deprecating demeanor he convinced that people of London that he should be their leader. He will preside over an annual budget of $21 billion and will need to provide the leadership get London ready for the 2012 Olympic Games. Personal Application Boris Johnson doesn’t seem to project the aspects our text would describe of a leader and yet he somehow managed to get almost 1.2 million people to vote for him. Mr. Johnson is running as a Conservative and based on previous elections there are simply not enough Conservatives in London to get him elected. Mr. Johnson used some of the traits described by Rudy Giuliani on page 9 to get elected. Mr. Johnson certainly shows humility through the humor in his speeches and writings. Mr. Johnson writes of humor: “Humor is a utensil that you can use to sugar the pill and to get important points across.” Mr. Johnson’s leadership style would be considered “relationship-oriented”...

Words: 429 - Pages: 2

Free Essay

Mms Code of Conduct

...Minerals Management Service-Corporate Code of Conduct History The Bureau of Ocean Energy Management, Regulation and Enforcement formally known as the Minerals Management Service (MMS), is an agency within the United States Department of the Interior (DOI) that is headquartered in Washington, DC and is responsible for managing the ocean energy and mineral resources on the Outer Continental Shelf. The MMS oversees two operations, namely Offshore Energy and Minerals Management (OEMM) and Minerals Revenue Management (MRM). In 1982, Congress passed the Federal Oil and Gas Royalty Management Act. In response to the creation of the new legislation, then Secretary of the Interior James Watt created the MMS as the federal bureau responsible for managing the collection of revenue generated from programs including: oil and gas, coal, metals, potash, and renewable energy resources, as well as oversight of energy companies to ensure they are following the regulations of protecting the safety of their workers, as well as the environment. The MMS collects approximately $13 billion annually making it one of largest revenue sources for the Federal Government. The jurisdiction of MMS is limited generally to a region of the Outer Continental Shelf (OCS) that starts three miles from the coast and extends up to 200 nautical miles from the cost. There are two laws that establish this range: the United Nations Convention on the Law of the Sea (UNCLOS) Treaty and the Outer Continental...

Words: 2070 - Pages: 9

Premium Essay

Humanties

...| Course SyllabusCollege of HumanitiesHIS/115 Version 3U.S. History to 1865 | Copyright © 2011, 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course provides an overview of the social, political, economic, and global events that have shaped the American scene from colonial times through the Civil War period. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Schultz, K. M. (2012). HIST2, Volume 1 (2nd ed.). Boston, MA: Wadsworth, Cengage Learning. All electronic materials are available on the student website. Week One: Contact, Settlement, Slavery | | Details | Due | Points | Objectives | 1.1 Describe the clash of cultures that took place in North America between the Native Americans, colonists, and Black slaves. 1.2 Describe the establishment of early colonies. 1.3 Describe the development of regional differences among the...

Words: 3896 - Pages: 16

Premium Essay

One Flew over Cuckoos Nest

...This book was written by and was the first for ken kesey. He has also written the great nation. I believe this is an interesting book because the protagonist of the story is mentally ill, but manages to fight to change the rules in the mental asylum. After taking a closer look at the life and work of ken kesey, it is apparent that this writer deserves recognition as a profound American author. With hard work and determination ken kesey has written one flew over the cuckoo’s nest, which leaves behind a powerful message that can be either be neither ignored nor forgotten. The quote used in the previous paragraph is on which this story is based upon. This book is about a man who is sentence to be in a mental prison and sees the men in there are suffering from the head nurse. He faces the nurse’s authority, and tries to overthrow her rules. This book is seen as a classic novel. Ken Kesey was born in la junta, Colorado, but grew up in Springfield, Oregon where he spent his time in public schools, later intended the university of Oregon in Eugene. He received the Woodrow Wilson scholarship to Stanford University and a saxton fellowship, and won the Fred Lowe scholarship awarded to the outstanding wrestler in the northwest. Ken Kesey was a prankster. He was king of the merry pranksters that traveled the west coast that staged happenings. He also appeared apart of and star of the bestseller, The electric Kool-Aid acid test, by tom Wolfe. Ken Kesey’s first novel was “one flew over the cuckoo’s...

Words: 543 - Pages: 3

Premium Essay

Cuckoo's Nest Conformity

...Following his many years working the night shift at a mental hospital in California and his frequent use of LSD, both recreationally and scientifically, Ken Kesey penned his seminal work, One Flew Over the Cuckoo’s Nest. Written during a time of great social change in the United States, that included the emergence of the Civil Rights and Beat movements, his novel details the workings of a mental ward through the eyes of the seemingly deaf and dumb Chief Bromden. As a result, the reader is allowed a first-hand look at what it means to be considered abnormal by society and at the brutal “therapeutic” treatment the asylum enforces in oreder to make these people “normal” again. Ken Kesey realized the prevailing notion of conformity in the post-war era and it’s almost omnipotent grip on society, yet he concurrently understood the...

Words: 2250 - Pages: 9

Free Essay

The Differences Between One Flew over the Cuckoo's Nest; Novel vs Film

...One Flew Over the Cuckoo’s Nest Many classic novels have been adapted into movies. However, to the avid reader, in many cases these movie adaptations often seem to fall short of the novel’s true meaning and depth, causing so many movie-goers to say, “The book is better.” Due to time constraints movies often cannot fit all of the detail that a book contains and can easily fall short of the expectations readers may carry seeing the film version of a favorite novel. In the case of One Flew over the Cuckoo’s Nest, written by Ken Kesey, some key differences are created by the director, Milos Forman, both in the interest of time and to create a more fast-paced feel for the movie viewer. While several differences exist, the three most significant are in that of the characters, the overall development of the ward in which these men live, and in the point of view created by the novel’s eyes and ears, Chief Bromden. Randle Patrick (R.P.) McMurphy shows up early in the story as a brash, large redheaded man, sporting curls under his cap and broadness in his frame. In the novel he is portrayed as a large, sun-kissed man who has spent his days on the work farm, serving a sentence for crimes committed. However, within the first minute of the movie the viewer is introduced to this same character in the form of Jack Nicholson, who holds almost none of these physical characteristics. There is minimal effect on the viewer however, as Nicholson portrays the role admirably, shining in a...

Words: 1317 - Pages: 6

Premium Essay

Coach Carter and Character Education

...The fundamental elements of character for Coach Ken Carter, the title character in the film “Coach Carter” were integrity and honesty, and self knowledge. Honesty because he told the players what he expected from them in the beginning. Self knowledge because he asked each player to think about what they wanted from the game of basketball, and helped them to realize it wasn’t just a game, but a chance for them to shine and lift a community and themselves out of negative situations, provided they make that choice. Finally integrity because, although many coaches talk a good game when it comes to holding players accountable for their behavior, Coach Carter actually walked the walk, so to speak. He cancelled a game when he found that players were not honoring the promises they had made to him to stay eligible. Coach Carter dealt with many things in this film, including unruly players and an administration that was not willing to go the extra mile for him they way he had shown that he was. The biggest dilemma the coach faced in this movie was whether or not to suspend players or games because of a lack of adherence to rules he had set in place before the season started. He told the players they each must maintain a certain GPA, and must attend classes, where he would be getting progress reports from each teacher. However, after many games in the season, his players took these requirements for a joke, and Coach Carter summarily locked the gymnasium doors until they satisfied...

Words: 354 - Pages: 2

Premium Essay

One Flew over Cuckoos Nest

...This book was written by and was the first for ken kesey. He has also written the great nation. I believe this is an interesting book because the protagonist of the story is mentally ill, but manages to fight to change the rules in the mental asylum. After taking a closer look at the life and work of ken kesey, it is apparent that this writer deserves recognition as a profound American author. With hard work and determination ken kesey has written one flew over the cuckoo’s nest, which leaves behind a powerful message that can be either be neither ignored nor forgotten. The quote used in the previous paragraph is on which this story is based upon. This book is about a man who is sentence to be in a mental prison and sees the men in there are suffering from the head nurse. He faces the nurse’s authority, and tries to overthrow her rules. This book is seen as a classic novel. Ken Kesey was born in la junta, Colorado, but grew up in Springfield, Oregon where he spent his time in public schools, later intended the university of Oregon in Eugene. He received the Woodrow Wilson scholarship to Stanford University and a saxton fellowship, and won the Fred Lowe scholarship awarded to the outstanding wrestler in the northwest. Ken Kesey was a prankster. He was king of the merry pranksters that traveled the west coast that staged happenings. He also appeared apart of and star of the bestseller, The electric Kool-Aid acid test, by tom Wolfe. Ken Kesey’s first novel was “one flew over the cuckoo’s...

Words: 543 - Pages: 3