...does business, striving to help those communities thrive by supporting local institutions and employing people who make volunteer work a priority. It is an organization that sees environmental stewardship not as the latest new trend, but as a critical issue in sustaining the future- ensuring our natural resources are protected and preserved. NCR expecting business partners throughout their supply chain to embrace the same principles the organization, share. Because being a responsible for corporate citizen is born from both the actions being taken as individuals and together as an organization. Though these are not new ideas at NCR, they want to renew the focus by capturing the imagination, creativity and good sense to help promote these key areas: Employees, Community, Environment and...
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...Lena Cavusoglu J. Mack Robinson College of Business, Georgia State University Master in International Business IB 8090 - International Business Environment Essay Exam # 1 Email: lcavusoglu1@student.gsu.edu 1. GDP per capita as an indicator: What are the limitations of this statistic in the context of emerging markets? GDP per capita is often used as an approximation of a country's prosperity. However, this approximation excludes significant factors such as the distribution of income, home production, underground economy, and social cost of production, in making a decision on the well-being of a country's inhabitants. First, emerging markets generally have an unbalanced distribution of income. There may be significant gaps in income between various groups of the society. In such markets, GDP per capita is a misleading indicator of the economic situation because a wealthy minority may hold a large share of GDP. GDP per capita might underestimate the fraction of society who has an income below the poverty threshold. Furthermore, the inequality in income distribution gives rise to a higher rate of increase in underground economy, which may make up a large fraction of GDP generated in a country. Consequently, many places have a higher GDP than what is reported. Second, there is a large domestic production in developing countries such as Turkey, which is not calculated in GDP since these products are not sold on the market. Homegrown vegetables and knit clothing are examples...
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...1 of 16 - 2.0/ 2.0 Points Question 1 of 23 1.0/ 1.0 Points The chi-square goodness-of-fit test can be used to test for: A.significance of sample statistics B.difference between population means C.difference between population variances D.normality Answer Key: D Question 2 of 23 1.0/ 1.0 Points A company operates four machines during three shifts each day. From production records, the data in the table below were collected. At the .05 level of significance test to determine if the number of breakdowns is independent of the shift. Machine Shift A B C D 1 41 20 12 16 2 31 11 9 14 3 15 17 16 10 A.The number of breakdowns is dependent on the shift, because the test value 11.649 is less than the critical value of 12.592. B.The claim that the number of breakdowns is independent of the shift cannot be rejected, because the test value 11.649 is less than the critical value of 12.592. C.The number of breakdowns is dependent on the shift, because the p-value is .07. D.The number of breakdowns is independent of the shift, because the test value 12.592 is greater than the critical value of 11.649. Answer Key: B Part 2 of 16 - 3.0/ 3.0 Points Question 3 of 23 1.0/ 1.0 Points In choosing the “best-fitting” line through a set of points in linear regression, we choose the one with the: A.smallest number of outliers B.largest sum of squared residuals C.largest number of points on the line D.smallest...
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...of this memo is to inform you of the basics regarding Key Performance Indicators, Key Risk Indicators, and to identify specific KRIs for five different risk events identified by the Fresh Market. Key Performance Indicators (KPI) vs. Key Risk Indicators (KRI) Key Performance Indicators (KPIs) are measures that shed insights about risk events that have already affected an organization. KPIs are typically designed to provide a high-level overview of the performance of the organization along with its major operating units. These reports often are focused almost exclusively on the historical performance of the organization and its key units and operations. Conversely, Key Risk Indicators (KRIs) are metrics or indicators that monitor...
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...MetricStream, to discuss the benefits of using key risk indicators, as well as how operational risk managers should select the right ones and effectively manage their quantitative and qualitative analysis What makes a good key risk indicator (KRI)? Marcelo Cruz, The Journal of Operational Risk: According to Basel, there are four mandatory inputs for operational risk measurement: internal loss data; external loss data; scenario analysis; and business environment and internal control factors (BEICFs). KRIs fall into this fourth category. A lot has been done in terms of including internal and external data and scenario analysis management in the measurement framework, but not much has been done around the KRIs. I believe this is a big gap in operational risk on both the management and risk management sides. KRIs are metrics that measures how good your control environment is and how stressed it can be. For example, if you work in a heavy processing control environment, the volume of trades or the volume of credit card processing each day should be an important indicator of the quality of your operation, or how many fails you have in processing trades, how many people work in a certain department or how many amendments operation officers need to make in trades to make them OK to settle. These indicators – whether you call them KRIs, key control indicators or key performance indicators – assess how your control environment is at a certain point in time, and how this is linked to your losses...
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...analysis (TA) is concerned with discovery of recurring patterns in financial market time series for the purpose of predicting and profiting from trends and trend reversals the prices of freely traded assets such as stocks, market indexes, exchange traded funds (ETF), commodities, currencies and financial futures and options . Objective TA is restricted to patterns that can be represented numerically and trading systems that produce clear cut buy and sell signals that can be evaluated on historical data. Thus objective TA is concerned with the development of trading systems. Other forms of technical analysis rely upon the visual inspection and subjective interpretation of graphs to detect patterns and predict trends. Objective TA employs indicators, which are new time series derived by applying one or more mathematical transformations to raw market data such as price, volume, open-interest and other data series produced by trading activity. For example, technical analysts apply moving averages to identify price trends. Data mining (DM) is also concerned with patterns and prediction and thus the natural fit between DM and objective TA. Data miners use specialized algorithms to analyze large data multivariate data bases containing thousands or even million of cases with the intent of discovering unobvious patterns that can be used to predict various kinds of outcomes. The end product of a DM effort is a predictive model based the discovered patterns. Ultimately the model is used...
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...Table of Contents Introduction 2 About Ganache 2 List of Products 2 Quality Control 2 Performance Measurement 3 Key Performance Indicator (KPI) 3 How Can Ganache Benefit From KPI Technique 3 1) Financial KPIs 4 2) Manufacturing KPIs 5 3) Customer Satisfaction 6 Performance Dashboards 6 Conclusion 7 Key Performance Indicators for Supporting Decision Making Process in Make-to-Order Manufacturing 8 Useful Key Performance Indicators for Maintenance 9 Investigation of how to implement successful KPIs for organizations 10 ROLE AND IMPORTANCE OF KEY PERFORMANCE INDICATORS MEASUREMENT 11 Seven Common KPIs for Production Monitoring Using Visual Management to Drive Productivity 12 Introduction At the time being we are at the final phases of building a new plant for our family business which is called "Ganache", this will be a major change for Ganache and its operation where it is shifting from having a small lab to a huge plant. The purpose of this planet is to have a solid base for local and regional expansions. In order for us as a management team to stay abreast with this new business model; we should increase our standards and implement some useful engineering and business techniques to monitor and evaluate our work effectively. Since our business is considered as a food business, I have selected Key Performance Indicators for Quality Control as a topic for this assignment because I believe that KPI technique is one of the most useful and effective...
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...the MasterCard Worldwide Index of Consumer Confidence, India is very optimistic with a score of 82.1 points -- the highest level of optimism in the first half of 2012 out of the 14 markets surveyed in Asia/Pacific region. The Index score is calculated with zero as the most pessimistic, 100 as most optimistic and 50 as neutral. The high scores that India achieved was on all the five indicators that determined the overall scores for the market and included factors like regular income, quality of life, stock market, economy and employment. Consumer sentiment in India has stabilised. In the first half of 2012 India scored 82.1 points, higher by just 0.9 points from the six months ago period. "Despite the ups and downs in the economy, the overall sentiment reveals optimism across the board, most strikingly with respect to the stock market and quality of life," MasterCard Worldwide Division President South Asia T V Seshadri said. The survey conducted between April 24, 2012 and June 10 2012 on 11,376 respondents aged 18?64 in 25 countries within Asia/Pacific, West Asia and Africa. Of the four cities surveyed in India, Bangalore scored the highest (100 Index points) thus giving a boost to the overall score. Consumers in Chennai scored 79 points, followed by New Delhi at 78.7 points. Surprisingly, Mumbai recorded the least score in consumer confidence with 69.3 Index points in the first half of 2012. The survey further noted that overall, only 6 out of 14 Asia/Pacific markets...
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...Venetian sailors had in place to evaluate the performance of their sailing expeditions, which became the basis of the double-entry accounting system. The subjective nature of individual performance evaluations and the dominance of financial indicators for evaluating enterprise performance became stepstones for performance management in human activities. The industrial revolution added to this combination the “organization as a machine” metaphor that played a major role in driving improvements in efficiencies and effectiveness. The result was an organizational performance management model based on mechanistic, command-and-control thinking, driven by subjective individual assessments and financial indicators and crowned by pay-for-performance arrangements. Did it work? To a certain extent, yes. Many organizations flourished and matured based on this model. Does it have flaws? Many. And while historical circumstances attenuated them in time, today’s environment amplifies and exposes them at an accelerated rate. Is there a better way? Yes, but it is not simple. It requires a change at multiple levels, from the underlying philosophy of performance, to mentalities and processes. This is not easy. Over time, the use of Key Performance Indicators (KPIs) became synonym to performance measurement and management. KPIs are the link between the old and the new in performance management. Their use, however, is much richer and rewarding in an environment based on organic performance architecture...
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...one campus and/or mode and/or teaching period within the one calendar year. | Yes | No | Q2. If yes [Q1], the design of all offerings of this subject ensure the same learning outcomes and assessment types and weightings. | Yes | No | Q3. If no [Q2], _________________________ has authorised any variations, in terms of equivalence. | © Copyright 2013 This publication is copyright. Apart from any fair dealing for the purpose of private study, research, criticism, or review as permitted under the Copyright Act, no part may be reproduced by any process or placed in computer memory without written permission. Contents Section 1. Subject at a Glance 4 1.1 Staff contact details 4 1.2 Student participation requirements 4 1.3 Key dates 4 Section 2. Subject Details 5 2.1 Subject description 5 2.2 Subject and course learning outcomes 5 2.3 Learning and teaching in this subject 6 2.4 Student feedback on subject 6 2.5 Subject resources and special requirements 6 Section 3. Assessment Details 7 3.1 Requirements for completion of subject 7 3.2 Feedback on student learning 7 3.3 Assessment Tasks 7 Section 4. Other Information about Assessment and Student Support 11 4.1 Submission and return of assessment 11 4.2 Plagiarism and referencing 11 4.3 Important advice relating to examinations 11 Section 5. Subject Calendar 13 Section 6. Assessment Criteria Sheet 14 Section 1. Subject at a Glance The following summary provides a...
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...Information not my work Signposts of Development RBM in UNDP: Selecting Indicators Contents What indicators tell us about the wind 1. Introduction 2. Indicators Only Indicate 3. Types of Indicators 4. Qualitative and Quantitative Expressions of Indicators 5. Selecting Indicators 6. Indicators are Practical and Observable 7. A Shared Commitment With Partners 8. Baseline, Target and Timeframe 9. Indicator Data Collection 10. Conclusion Figures 1. Assessing performance along results 2. School enrolment as an indicator of access to education Tables 1. Examples of outcomes and outcome indicators 2. Indicators according to relationship between output, outcome and impact 3. Examples of output and outcome indicator scales 4. Qualitative observation of advocacy and upstream policy results 5. Selection criteria for indicators 6. Sample indicator monitoring plan What indicators tell us about the wind Who has seen the wind? Neither you nor I. But where the trees bow down their heads, The wind is passing by. – The Wind, Christina Rosetti, 1830-1894 If we want to know if the wind is blowing, the bowing treetops are a good indicator. That the treetops are bending may tell us many different things: the coming of a change in seasons; that it is a good day for children to fly kites; or that bird nests may fall down. What it tells us depends on who we are and what we want to know...
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...N User Guide Personal Computer VPCE Series n 2 N Contents Before Use.......................................................................... 4 Finding More about Your VAIO Computer .................... 5 Ergonomic Considerations .......................................... 10 Getting Started.................................................................. 12 Locating Controls and Ports........................................ 13 About the Indicator Lights ........................................... 19 Connecting a Power Source ....................................... 20 Using the Battery Pack................................................ 22 Shutting Down Your Computer Safely ........................ 29 Using the Power Saving Modes .................................. 30 Keeping Your Computer in Optimum Condition .......... 33 Using Your VAIO Computer.............................................. 36 Using the Keyboard..................................................... 37 Using the Touch Pad................................................... 39 Using Special-function Buttons ................................... 40 Using the Quick Web Access Function ....................... 41 Using the Built-in Camera ........................................... 43 Using the Optical Disc Drive ....................................... 44 Using "Memory Stick".................................................. 51 Using Other Modules / Memory Cards........................ 58 Using the Internet...
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...PERFORMANCE MANAGEMENT SYSTEM Objective: To identify and measure performance variation across selected indicators, link performance with rewards to boost motivation and bring the key performance indicators under a continuous monitoring & control system for boosting organizational effectiveness in the key deliverables to its stakeholders. Structure of the PMS The PMS shall be introduced in two stages; In the introductory stage, only academic performance indicators shall be monitored; From the start of next year, a comprehensive system shall be introduced covering all key indicators for the deliverables. However should all agree, a comprehensive system can be introduced at the start of next semester. The PI’s identified are: a. Teaching: To carry a weightage of 30% and comprise of completion of syllabus, no of tests/assessments, remedial classes, students feedback and diversity in teaching pedagogy b. Results: To carry a weightage of 30% and measured through university results, average marks factored for subject difficulty index and correlation with university pattern and the performance of the branch as a whole. c. Activities related to student deliverables: Weightage20%: comprising of industry visits, industry projects, guest lectures, workshops, social projects, maintenance projects, research projects with students. d. Activities related to organization’s development: Weightage 10%; comprising of admission process, seminars, research grants, tsep...
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...expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy. Within organizations, customer satisfaction ratings can have powerful effects. They focus employees on the importance of fulfilling customers’ expectations. Furthermore, when these ratings dip, they warn of problems that can affect sales and profitability. These metrics quantify an important dynamic. When a brand has loyal customers, it gains positive word-of-mouth marketing, which is both free and highly effective. Therefore, it is essential for businesses to effectively manage customer satisfaction. To be able do this, firms need reliable and representative measures of satisfaction. In researching satisfaction, firms generally ask customers whether their product or service has met or exceeded expectations. Thus, expectations are a key factor behind satisfaction. When customers have high expectations and the reality falls short, they will be disappointed and will likely rate their experience as less than satisfying. For this reason, a luxury resort, for example, might receive...
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...Major Issues The key issue with the current performance measurement system is its inability to accurately capture the metrics that can provide key insights. Currently, the KPIs used in the CPDN warehouse do not account for the root cause of poor performance or a basis for corrective action. Our past performance levels have been very good but recent complaints from customers and pharmaceutical manufacturers have subjected the system to scrutiny and there is a need to conceptualize a more robust performance management system with a view to maximize customer satisfaction and manage the expectations of key stakeholders. Analysis Exhibit 1 depicts calculations done based on last month’s performance. There were 2000 lines backordered that resulted in backordered sales of approximately $910,000. Furthermore, the backorder rate (Exhibit 2) was at 6.67%. This is one of the indicators that are not currently measured and clearly have a major impact on the business. UPS logistics and CPDN lose credibility every time customers order directly from the manufacturers, putting in question the need for an agency such as CPDN. There is also the issue of customer safety in case drugs are not available in life threatening situations at the hospitals. I believe the key areas of concern with a new performance management system are maintaining confidentiality to avoid collusive trade practices, prioritizing and tracking critical KPIs and developing a robust framework for root cause analysis...
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