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Keyboard

In: Business and Management

Submitted By vuyani
Words 6304
Pages 26
CRANEFIELD COLLEGE
OF PROJECT AND PROGRAMME MANAGEMENT

M2
PROGRAM MANAGING ORGANISATIONAL PERFORMANCE AND INNOVATIVE IMPROVEMENT MODULE

WESTRAND GROUP ASSIGNMENT
The Trophy Project
“Case Study”

“We hereby declare that this assignment is entirely our own work, and that it has not previously been submitted to any other Higher Education Institution. We also declare that all published and unpublished sources have been fully acknowledged and properly referenced. This includes figures, tables and exhibits. Where modified by us, this has also been indicated.”
Compiled by: Name | Signature | ID Number | Nomsa Thobane | | | Lucille Olivier | | | Misokuhle Thusi | | | Vuyani Mawetu Matoti | | | Brenda Neshishivhe | | |

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Table of Contents

1. Executive Summary 3 2. Problem Identification 4 2.1 Structural Strategic Variables 4 2.1.1 Organisational structure 4 2.1.2 Other Structural Strategic Variables 5 2.2 Behavioural Strategy Variable 7 2.2.1 Management 7 2.2.2 Management Leadership 9 2.2.3 Functional Management Leadership 11 2.2.4 Project Management 12 2.2.5 Project Management Leadership 15 2.3 Operational Strategic Variables 16 3. Recommended Approach 16 3.1 Structural Strategic 16 3.1.1 Matrix Organisational Structure 16 3.2 Behavioural Strategic 18 3.2.1 Balance scorecard 18 3.2.2 Utilisation of the PMO effectively (Brenda) 21 3.2.3 Leading Strategic Transformation, Innovative Improvement and Customer Service Excellence 21 3.2.4 The BSPM System 22 3.2.5 Implement strategic transformation and change management 24 3.2.6 Customer Relations Management (CRM) Model 25 3.2.7 The Innovative Continuous Improvement Portfolio 25 3.2.8 Good Leadership (Vuyani)…...

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