...Tim Rosenberg – Information and Knowledge Management Systems – 6003008 The increasing complexity faced with global supply chains require companies to process information at high speeds. In order for supply chain staff to provide more consistent ways of processing data, complex IT strategies need to be integrated into the corporation. With a constantly changing supplier landscape, supply chain professionals need to be well versed in the companies Knowledge Management systems and processes. The ability to convert data into knowledge at high speeds will keep your corporation competitive. Whenever there is a new business unit opened corporations rely heavily on accurate purchasing, production, and customer service information in order to function properly. With the Board’s decision to vertically integrate the institution by opening a new business unit, the corporation needs to retain the knowledge that is captured throughout the parent company. It is also essential that both business units act interchangeably and share processes. For this to happen their needs to be a common system where information can be stored and accessed instantly anywhere in the world. I am proposing to the Board a switch to an IT service with integrated cloud based solutions, Oracle E-Business suites. Allowing information to flow freely between units will insure the corporation maintains a high ROI on their latest capital expenditure. The issue with the current ERP system is that it is incompatible...
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...1. Describe three ways in which information systems are transforming business. Transformation of Industrial Economies While leading companies achieve competitive advantage through investments in IT, some are indeed negatively affected by this trend in technology. Today, customers have other preferences hence, old landline communications companies have lessen its customers; travel agencies have reduced over-the-counter sales; and entertainment industries, particularly music and film have lower revenues these past few years as compared with that in the past. But despite of these, technology convergence arises in many ways. IT has broken down boundaries and business relationships while new products and services are introduced. For example, telecommunications network are offering its subscribers with landline telephones merged with Internet services; handheld mobile telephones are becoming Internet access devices and also cellular networks provide financial services to its customers. The bottom-line of it all is that endless possibilities are in the doors of business firms, provided that they are being open to IT-enabled tools and solutions. Negatively affected industries can create new products and services, find another platform to deliver existing products and services, or take partnership from another firm. Transformation of the Business Enterprise One foremost impact of technology is the reduced employees in every organization. While traditional businesses tend to hire...
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...Management Information Systems, 11e (Laudon) Chapter 1 Business Information Systems in Your Career 1) Purchase of information systems and telecommunications equipment constituted more than half of all capital investment in the United States in 2013. Answer: TRUE Diff: 2 Page Ref: 5 AACSB: Information technology CASE: Comprehension Learning Objective: 1 - How are information systems transforming business, and what is their relationship to globalization? 2) A business model describes how a company produces, delivers, and sells a product or service to create wealth. Answer: TRUE Diff: 1 Page Ref: 11 AACSB: Application of knowledge CASE: Comprehension Learning Objective: 2 - Why are information systems so essential for running and managing a business today? 3) Information systems consists of all the hardware and software that a firm needs to use in order to achieve its business objectives. Answer: FALSE Diff: 2 Page Ref: 13 AACSB: Information technology CASE: Comprehension Learning Objective: 3 - What exactly is an information system? How does it work? What are its people, organizational, and technology components? 4) An extranet is a private intranet extended to authorized users outside the organization. Answer: TRUE Diff: 1 Page Ref: 17 AACSB: Information technology CASE: Comprehension Learning Objective: 3 - What exactly is an information system? How does it work? What are its people, organizational, and technology components? 5) Information systems literacy...
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...Chapter 1 Information Systems backbone Why is Information systems considered as company’s background? This section of report is focused towards the primary goal of the research i.e. Why is information systems considered as a backbone of any organization. Secondary data is used to prove the primary aim of report. Information systems perform three vital roles in any type of organization: 1. Support business operations 2. Support managerial decision making 3. Support strategic competitive advantage Ref: http://csob.berry.edu/faculty/lleblanc//newpage31.htm How information system is integrated in company Figure taken from Kristin Wischow, Rob Ward, Ryan Odell, David Sjoquist, Rahul Shah() Systems and Information Systems Cited from (http://homepages.wmich.edu/~r4ward/Systems%20and%20Information%20Systems%20Project.htm) On Wall-mart store All medium to large organisations depend on Information technology for their continued survival. Consider organisations like British Gas, British Telecom, the Power and Water companies having to manually calculate, millions of customer bills every month or quarter! Clearly the clerical effort involved would make it difficult if not impossible for the organisation to make a profit. Similar arguments apply to many other organisations such as the high street banks, central and local government. A recent article in the Daily Telegraph IT supplement suggested that many large organisations could last no longer than 24 hours without IT...
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...distinguish between data, information, knowledge and wisdom • differentiate between Information Technology and • Information Systems • describe systems in use in typical organizations • relate information systems to strategy and • competitive advantage. What is an MIS? • An Information Systems is a system that captures, stores and processes data, transforming it into useful information. • The Information Systems exist in the context of the organization, which in turn exists within the winder environment. • Data is captured from events in and out of the organization. Information is disseminated in and out of the organization 1 2/15/2013 What is an MIS? Data • Data refers to raw facts lacking in context. – Bar code – Student ID number – Price – Telephone number – Etc. • Often times, raw data is not very useful for decision making. Data • A listing of students registered for MIS this semester . • The list only provides me with raw data. 2 2/15/2013 Information • Information can be produced from data by summarizing, categorizing, sorting and by adding context. Input Process Output Information Female Male Information Global Oil Production 3 2/15/2013 Knowledge “Knowledge is a familiarity with someone or something, which can include information, facts, descriptions, and/or skills acquired through experience or education.” (Wikipedia) Knowledge • So while it is possible to possess the information, perhaps one can not be said to have knowledge until one has acquired considerable...
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...digital world and the advent of the information age. Define globalization, describe how it evolved over time, and describe the key drivers of globalization. Explain what an information system is, contrasting its data, technology, people, and organizational components. Describe the dual nature of information systems in the success and failure of modern organizations. Describe how computer ethics impact the use of information systems and discuss the ethical concerns associated with information privacy and intellectual property. CHAPTER OVERVIEW This chapter helps the student understand the role of information systems as organizations move into the digital world, and how they have helped fuel globalization. The student will learn what information systems are, how they have evolved to become a vital part of modern organizations, and why this understanding is necessary to become an effective manager in the digital world. The student will also learn how globalization evolved, and what opportunities globalization presents for organizations. The importance of ethics as it relates to IS is discussed especially as it relates to information privacy, accuracy, property, and accessibility. A number of cases and illustrations are used, for example, Apple products and how they have evolved over time (such as the iPhone, Mac Air, iPod, and iPad). CHAPTER OUTLINE PREVIEW Managing in the Digital World: Apple INFORMATION SYSTEMS TODAY The Rise of the Information Age BRIEF CASE Technology at Starbucks...
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...What are data, information, and knowledge? How are they related? Data are raw facts and figures that on their own have no meaning. So, they have to be organized and arranged into a form that people can understand and use. These can be any alphanumeric characters i.e. text, numbers, symbols. Information is data that have been shaped into a form that is meaningful and useful to human beings. Meaning that a firm to achieve its aims will need to process data into information. So data needs to be turned into meaningful information and presented in its most useful format. Therefore, data has to be processed within a context or form to give meaning “information”. Knowledge is the understanding of rules needed to interpret or understand information. For example, a Marketing Manager could use this information to decide whether or not to raise or lower price of certain product. Therefore, there are knowledge workers who have specialist knowledge that makes them “experts” based on formal and informal rules they have learned through training, experience and gained information such as doctors, managers, librarians, scientists. Therefore, knowledge depend on interpreted information which depend on shaped data. 2. What is information systems architecture? Infrastructure? What is an intranet? An extranet? An information system architecture is the coordination of business processes and rules, systems structure, technical framework, and product technologies for a business or organizational...
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...Information System Development. Information system is a collection of hardware, software, and procedures work together to produce Quality Information. Information system MUST meet the requirements of the SYSTEM USER. SYSTEM DEVELOPMENT is a set of activities that you need to develop an INFORMATION SYSTEM. There are many types of information systems; Ø Office information system; is an information system that lets employees perform tasks electronically using computer and electronic devices instead of manual systems. Ø Transaction processing system; is an information system that captures and processes data generated during an organisations day to day activities. Ø Management information system; while computers were ideal for routine transaction processing, managers soon realized that the computers’ capability of performing rapid calculations and data comparisons could produce meaningful information for management. Ø Decision support systems; Transaction processing and management information systems provide information on a regular basis. Frequently, however, users need information not provided in these reports to help them make decisions. A sales manager, for example, might need to determine how high to set yearly sales quotas based on increased sales and lowered product costs. Decision support systems help provide information to support such decisions. Ø Expert systems; An expert system is an information system that captures and stores the knowledge...
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...* Chapter 13: Managing Information and Information Technology * * Businesses need information, but they nedd it to be accurate, and they need it to be accessible in a timely fashion. * * Information has always been an integral part of every manager's job. * * The Role of Information in the Manager's Job * * Information is a vital part of communication, it follows that management and information are closely related. A key part of information-processing activity id differentiating between data and information. * * Data: are raw figures and facts reflecting a single aspect of reality. * * Information: is data presented in a way or form that has meaning. It provides meaning to a manager and provides a basis for action. * Information Technology (IT): Refers to the resources used by an organization to manage information that it needs to carry out its mission. IT may consists of computers, integrated computer networks, telephones, fax machines and other pieces of hardware. It involves software that facilitates the system's ability to manage information in a way that is useful to managers. * Example: The grocery industry uses data, information, and information technology to automate inventory and checkout facilities. * * Characteristics of Usesful Information In general, information is useful if it is accurate, timely, complete and relevant. * * Accurate * For information to be of real value to a manager, it must be...
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...Systems Analysis and Design System Definition What is a system? A system is an interrelated set of components that function together to achieve an outcome. It consists of three major components: • Input • Processing • Output It consists of the following elements: • Purpose • Subsystems • Environment • Boundary • Connections • Control Mechanisms Introduction to Information Systems * Property of STI Page 1 of 13 1 _________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ 2 _________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ Systems Analysis and Design Information Systems Components Work practice Information People Information technology Reasons for the need of an information system growing size of the organization and the number of competitors growing ability of computers to process large amount of data with great speed dramatic increase in volumes of data generated advances in communication technologies to permit faster data transmission increase in pace of business transactions much more sophisticated technology today Introduction...
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...Fundamental of Information System and System Development 1. What is an information system? What are some ways information system are changing our lives? * A combination of hardware, software, infrastructure and trained personnel organized to facilitate planning, control, coordination, and decision making in an organization. 2. How would you distinguish data and information? Information and Knowledge? To distinguish between data and information you need to know what each one means. Data is the raw material for processing and refers to unprocessed information. Information is processed data. Information is that which informs that from which data can be derived. Information is conveyed either as the content of a message or through direct or indirect observation of some thing. That which is perceived can be construed as a message in its own right, and in that sense, information is always conveyed as the content of a message. Information can be encoded into various forms for transmission and interpretation. Knowledge is a familiarity, awareness or understanding of someone or something, such as facts, information, descriptions, or skills, which is acquired through experience or education by perceiving, discovering, or learning. Knowledge can refer to a theoretical or practical understanding of a subject. 3. Enumerate and define the characteristics of valuable information. * Relevant-Information, to be considered relevant, must meet the requirements of the information consumer...
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...Information Systems for Management (1.5 credit) Dr. Preeti Khanna 1 Evaluation Criteria • • • • End Term Examination Quiz / Class Test Class Participation Group Activity : : : : 25 10 05 10 • Total : 50 2 Session 1: Learning Objectives • Explain how information management delivers value to an organization. • Demonstrate the relationship between data, information and knowledge. • Identify key management issues of information and the perspective of information System 3 Today’s business environment Changes & driven by 4 The Emerging Digital Economy • To get a market of 50 Million People Participating: • Radio took 38 years • TV took 13 years • Once it was open to the General Public, • The Internet made to the 50 million person audience mark in just 4 years!!! Source: http://www.ecommerce.gov/emerging.htm Why Now? • Globalisation: Connect – Customers, partners, suppliers – and competition • Transparency : Polices – Industry regulations, consumer pressure and competition driving openness • Service focus: Customer Value – Differentiation and shareholder value increasingly derived from service experience 6 Business Information Management (BIM) • The process of managing information as a strategic resource for improving organizational performance. • This process involves developing strategies and introducing systems and controls to improve information quality to deliver value. 7 Using Information to Support the Business ...
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...Chapter 2 E-Business: How Businesses Use Information Systems 2.1 Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Essentials of Management Information Systems Chapter 2 E-Business: How Businesses Use Information Systems STUDENT LEARNING OBJECTIVES • What are the major features of a business that are important for understanding the role of information systems? • How do systems serve the various levels of management in a business and how are these systems related? 2.2 Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Essentials of Management Information Systems Chapter 2 E-Business: How Businesses Use Information Systems STUDENT LEARNING OBJECTIVES • How do enterprise applications and intranets improve organizational performance? • Why are systems for collaboration and teamwork so important and what technologies do they use? • What is the role of the information system’s function in a business? 2.3 Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Essentials of Management Information Systems Chapter 2 E-Business: How Businesses Use Information Systems The Tata Nano Makes History with Digital Manufacturing • Problem: creating a car that costs $2,500 without sacrificing safety or value • Solutions: implement digital manufacturing that automates processes in product design and production engineering planning 2.4 Copyright © 2011 Pearson Education, Inc. publishing as Prentice...
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...What major features of a business are important for understanding the role of information systems? To achieve operational excellence. To develop new products and services. To attain customer intimacy and service. To improve decision-making. To achieve competitive advantages. To ensure survival. Define a business and describe the major business functions. A business is a formal organization whose aim is to produce products or provide services for a profit. The type of business and organizational setup determines the major business functions. Production will need to be developed; the requirement for machinery and people will be set. Next will need some sort of marketing and sales group, to make and keep track of sales. Then a finance and accounting group to track all expenses. Lastly, an HR department will hire, recruit, and train the work force. Define business processes and describe the role they play in organizations. The actual steps and tasks that describe how work is organized in a business are called business processes. They define how business tasks are performed and refer to unique ways work, information, and knowledge are coordinated in a specific organization. Many business processes are tied specific functional area. Like mentioned above the manufacturing and production group will assemble the product, check quality and producing a bill of materials. The Sales and marketing group identify customers promote the product and sell it. The finance and accounting...
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...Evolution of Information Systems (Relevant to AAT Examination Paper 8: Principles of Auditing and Management Information Systems) David Chow FCCA, FCPA, CPA (Practising) This article discusses the evolution of information systems, levels of management decision-making and information systems that enhance the value of information. Students are encouraged to understand the reasons for the development of an information system and its replacement; these will help you identify the benefits and limitations of each type of information system. From EDP to MIS Until the 1960s, the role of most information systems was simple. They were mainly used for electronic data processing (EDP),purposes such as transactions processing, record-keeping and accounting. EDP is often defined as the use of computers in recording, classifying, manipulating, and summarizing data. It is also called transaction processing systems (TPS), automatic data processing, or information processing. Transaction processing systems – these process data resulting from business transactions, update operational databases, and produce business documents. Examples: sales and inventory processing and accounting systems. In the 1960s, another role was added to the use of computers: the processing of data into useful informative reports. The concept of management information systems (MIS) was born. This new role focused on developing business applications that provided managerial end users with predefined management reports that...
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