Premium Essay

Knowledge Management in Kazakhstan

In: Business and Management

Submitted By SauleMamayeva
Words 2091
Pages 9
Problem statement and Objectives
Knowledge management (KM) is a relatively new concept in the modern world of knowledge-based economies which is viewed as critical to organizational effectiveness. It appeared only in 1990s and strongly occupied by for-profit organizations (FPOs). Although there is no unique accepted definition of knowledge management, there is the most frequently cited one (Duhon, 1998, pg. 9): "Knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise's information assets. These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers."
It has been understood recently that non-governmental organizations (NGOs) that are not profit oriented also need a sound knowledge management strategy to ensure sustainable and continuous success and to constantly adapt their work to changing conditions (Edwards, 1997). The author of this work aims to investigate the awareness about KM system, its barriers and opportunities to support KM’s implementation among NGOs in Kazakhstan.
Several approaches for managing knowledge in organizations have been proposed in recent years. Some of the approaches present a more human-driven approach, some focus more on technological support (Choi & Lee, 2002). This work will mainly concentrate on a human-driven approach of KM implementation of NGOs in Kazakhstan.
There are more than 27,000 non-governmental organizations registered in Kazakhstan that operate in different spheres of social life such as protection of human rights, ecology and environment, gender issues and protection of the interests of vulnerable groups of the population. Thus they have a lot of valuable knowledge around their core activities that are neither structured nor articulated

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