...Management and Organization Review 5:1 75–89 doi: 10.1111/j.1740-8784.2008.00137.x The Future of Chinese Management Research: Rigour and Relevance Redux Mary Ann Von Glinow1 and Mary B. Teagarden2 1 Florida International University, USA, and 2Thunderbird School of Global Management, USA ABSTRACT We use the parable of the blind men and the elephant to suggest that Barney and Zhang (2009) and Whetten (2009) analogously touch on only a part of the Chinese management research puzzle. Their analyses remind us of many attempts at anchoring the research purpose – etic versus emic approaches, exploration versus exploitation approaches, rigor versus relevance scenarios – touched on by the many commentators in this issue. We suggest researchers first answer the ‘purpose’ questions before embarking on the research design. The research design should fit the purpose of the knowledge, which is either to improve the performance of Chinese organizations (meeting the relevance criterion) or to replicate, extend or refine a theory developed in the US (meeting the rigour criterion). We believe the strength of applied management research allows us to create knowledge that can meet the criteria of both rigour and relevance. We support the use of academic international research teams and dialectic debate as tools to move the field of Chinese management research forward. KEYWORDS context, polycontextuality, relevance, research team, rigour It was six men of Indostan To learning much...
Words: 7229 - Pages: 29
...Contents Page Introduction Articles to Inform & Stimulate The Five Learning Disciplines Conversation & Tacit Knowledge Communities of Practice Teams Is Your Team Really a Team? The Five Levels of Teamwork How Do You Build Team Performance? What Kind of Team Player Are You? The Four Stages of Team Development Turning People On To Teamwork Rethinking Teams Some Questions for Team Reflection Will that be Leadership or Management? Leadership & Learning Blogs-Websites Leadership & Management Books Videos: Leadership & Learning Social Media and Networking Books Social Media and Networking Blogs About the Author 1 2 3 11 15 17 17 19 22 24 27 28 30 34 35 41 42 44 45 47 48 Introduction The rapidity of change, stemming from technology, an ageing workforce and globalization, is growing, exerting pressure on organizations to adapt. Traditional workplace practices are being questioned by Generations X and Y. Issues such as employee engagement, leadership and management practices, virtual teams, distributed work and alliances with stakeholders are being viewed through a new lens. As an aid to help you in your work and learning journey, this resource guide contains a diverse selection of information sources on leadership, management, personal mastery, team learning and more. I’ve read most of the books that are mentioned and am familiar with the websiteblogs. The guide begins with a series of short articles I’ve written over the past few years. These are intended to assist you reflect...
Words: 15328 - Pages: 62
...Dr.Nasir Mousa Wassem Sami Maghrabi LAB 404 Knowledge Management Why Knowledge Management? Before we start to explore and understand the details of what knowledge management is, and how to implement knowledge management projects and initiatives, we need to first ask ourselves why we want to consider knowledge management in the first place? What are the real benefits that can be gained from effective knowledge management for the individual, the team, the entire organization, the community, the nation, or even the entire planet Earth? Knowledge management is far reaching. Maybe you are considering developing your own personal knowledge management competencies, to become a more effective player in the global knowledge economy, or becoming a more competitive knowledge leader and knowledge driven organization. Maybe you wish to develop and apply knowledge management strategies to government, military operations, global poverty eradication, international disaster management and even, now, knowledge management for global climate change. The list is endless. Knowledge management is applied today across the world, in all industry sectors, public and private organizations and humanitarian institutions and international charities. Most importantly, effective knowledge management is now recognised to be 'the key driver of new knowledge and new ideas' to the innovation process, to new innovative products, services and solutions. Once...
Words: 1281 - Pages: 6
...July - December 2001 KNOWLEDGE MANAGEMENT A NECESSITY IN NEW MILLENNIUM V.K. Singh NOWLEDGE Management (KM) is now an established discipline that comprises activities focused on a formalised, integrated approach to managing an enterprise’s tangible and intangible information assets, which include knowledge experience and expertise or enterprise knowledge. It addresses the issues of adoption, survival and competence of an organization through synergistic combination of data and information processing capacity. Knowledge Management moves from academic theory to organizational practice, there is a need for clarity on the subject of knowledge and its place in the spectrum of strategic initiatives. The paper focuses on the Macro approach, initiating with the different dimensions of Knowledge Management, purpose of Knowledge Management or what is called managing knowledge for a purpose. K Introduction The emergency of global economy and global trade market has transformed the world into one massive business community. The expression “global village” is no longer a contradiction in terms. It is a reality and credit goes to the emerging information technology. Having missed the full impact of the industrial revolution as a result of more than two centuries of colonization, India is overtaken by the information revolution. Today we live in a society in which information is an essential resource and where knowledge is valuable. Knowledge Management (KM) is now an established...
Words: 1630 - Pages: 7
...ITIL® is a Registered Trade Mark of the Cabinet Office. Welcome! IT Service Management ITIL 2011 Foundation 1 Course Objectives • • A basic understanding of the ITIL Framework How ITIL can be used to enhance the quality of IT Service Management within an organization • Comprehension and/or awareness of key areas of the 5 ITIL core books: Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement • To prepare to take the ITIL Foundation exam 2 I0015EN v3.1 ©2011 QRP International 1 ITIL® is a Registered Trade Mark of the Cabinet Office. ITIL Foundation Training Programme • • • Generalities Service Management key concepts Service Strategy o Service Portfolio Management o Business Relationship Management o Financial Management Service Design o Service Level Management o Service Catalogue Management o Supplier Management o Information Security Management o Availability Management o Capacity Management o IT Service Continuity Management o Design Coordination Service Transition o Service Asset and Configuration Management o Knowledge Management o Transition Planning o Release and Deployment Management o Change Management Service Operation o Functions o Incident Management o Event Management o Request Fulfilment o Access Management o Problem Management Continual Service Improvement o 7 step improvement process o The Deming Cycle o CSI approach • D • A Y 1 D A Y 2 • D • A Y 2 D Examination Training...
Words: 16101 - Pages: 65
...supportive role. If it's the other way around, where HR gets the responsibility, it never works. Knowledge management (KM) "any practice or process of creating, acquiring, capturing, sharing and using knowledge, wherever it resides, to enhance learning and performance in organisations (Scarborough 1999). Knowledge management involves converting knowledge sources by classifying related information then circulating to make the information to take place. Not all information is knowledge or all knowledge is important. According to Blackler (1995), "knowledge is multifaceted and complex, implicit and explicit, physical and mental, verbal and encoded". He also categorises knowledge in four as: embedded (technological - collective), enculturel (Values, beliefs - collective), embodied (practical knowledge - individual), and embraced (theoretical understanding - individual). Contrast on Blackler, Nonaka (1991) proposes that knowledge could be either individual or collective, cannot be both. Yet another argument comes from Scarborough and Carter (2000). They believe that knowledge appears from the collective experience and it is shared by member of the group. Knowledge also is the key ingredient of products and services. Therefore the difference among the organisations totally depends on the level to which information can be obtained and converted into knowledge. When it is the subject of knowledge, people mainly consider...
Words: 4209 - Pages: 17
...Practical Application of Knowledge Management in University Administration By Nwabueze, Akachukwu I. Nwabueze_akaino@yahoo.com/ 08032651232 (Department of Educational Management, University of Port Harcourt) Introduction Knowledge management is the explicit and systematic management of vital knowledge and its associated processes of creating, gathering, organizing, diffusion, use and exploitation. Knowledge management is concerned with the exploitation and development of the knowledge assets of an organization with a view to furthering the organization’s objectives. Purpose of the Study The purpose of this study is to critically examine the practical application of knowledge management in university administration with specific objectives to: * Ascertain the approaches to knowledge management in university administration; * Find out the challenges of knowledge management in university administration; and * Determine the benefits of knowledge management to university administration. Approaches to Knowledge Management * organization of seminars, * inaugural lectures, * conferences, workshops, * cooperative and collaborative learning, * online social networking and * project/capacity building. Challenges to Knowledge Management in University Administration * knowledge capturing and updating, * setting up a knowledge approach, * mobilizing a knowledge network, * change management implications, * keeping up with new technologies...
Words: 456 - Pages: 2
...Abstract: While knowledge is increasingly considered to be a key resource for companies, the models for formulating business strategies that explicitly include it as a core component are still lacking. The paper investigates such issues by considering the particular case of computer service companies, which can be seen as Knowledge Intensive Business Services (KIBS) firms connecting the sources of innovation (i.e. large multinationals, research laboratories, universities, etc.) to the individual needs of the local customers. In doing so they operate as mediators between the local cognitive requirements and the more generic knowledge available in the global environment. Since those companies base their competitiveness on the capability to manage knowledge flows among various actors, the formulation of their business strategies requires new approaches that directly focus on knowledge assets and relevant processes. The paper describes the results of a survey involving twenty-one computer service companies located in the Northeast of Italy. The study allows the user to draw useful schemes for the identification of knowledge-based strategies, which can be of use beyond the specific context of investigation. In particular, rather than proposing completely new models for knowledge-based strategic formulations, the paper analyses the way knowledge can be integrated into more traditional strategic frameworks. The assumption is that these approaches can be more comfortable and understandable...
Words: 6800 - Pages: 28
...org/journal/ti) Case Study on Tacit Knowledge Management Systems within X Company* Jiangping Wan1,2, Ming Zeng1, Yahui Zhu1 2 School of Business Administration, South China University of Technology, Guangzhou, China Institute of Emerging Industrialization Development, South China University of Technology, Guangzhou, China Email: scutjsp@126.com, zm656690@qq.com, zhuyahui0819@qq.com Received February 12, 2013; revised March 29, 2013; accepted April 6, 2013 1 Copyright © 2013 Jiangping Wan et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. ABSTRACT Case study on tacit knowledge management system within X company includes the design of tacit knowledge management system (the recognition and acquisition of tacit knowledge), mechanisms (the factor analysis for the transition and sharing of tacit knowledge) and implementation (the sharing enterprise culture build, the effective incentive mechanism construct and the organization structure design). The evaluation system is established based on critical success factors (the recognition capability, the sharing standard, the sharing mechanism of tacit knowledge). The purpose of study is to improve tacit knowledge management system within enterprise. Keywords: Explicit Knowledge; Tacit Knowledge; Knowledge Conversion; Tacit Knowledge Management Systems; Case Study 1...
Words: 5304 - Pages: 22
... 2015 MGMT-1115 LEADERSHIP The purpose of the essay is to discuss about knowledge management theory, practice, major concepts and practical applications. This essay synthesizes basic concepts and ideas as well as some of the leading thoughts pertaining to knowledge management. It also highlights the necessity of knowledge management, the techniques and practices of implementing knowledge management solution in an organization. Finally, the essay discussed two business organizations that are being well served by knowledge management. There is no universal definition of knowledge management (KM), just as there's no agreement as to what constitutes knowledge. For this reason, it's best to think of KM in the broadest context. KM is the process through which organizations generate value from their intellectual and knowledge-based assets. Most often, generating value from such assets involves sharing them among employees, departments and even with other companies in an effort to devise best practices. The goal of KM is to simultaneously manage data, information, and explicit knowledge while leveraging what people know (tacit knowledge) through a combination of technology and management practices. Although there is a great deal of overlap between knowledge and information, knowledge is considered as a finished product and information and data are considered as raw materials. Tacit and explicit are two categories of knowledge. Tacit knowledge comes from an individual's personal...
Words: 2328 - Pages: 10
...Introduction; `While the term is usually used in reference to professional money managers, everyone practices some form of investment management with their personal finances. There are a wide range of money management services, from the operation of passively-managed mutual funds with low fees to in-depth estate planning and consulting’- (Investopedia) `Facts, information, and skills acquired through experience or education; the theoretical or practical understanding of a subject: a thirst for knowledge her considerable knowledge of antiques about the sum of what is known: the transmission of knowledge’)-Oxford dictionary. Information, in its mainly restricted technological sense, is a sequence of symbols that preserve to be interpreted as a message. In order can be traced as signs, or broadcast as signals. Information is several kind of event that affects the state of a dynamic system. Theoretically, information is the message (word or expression) organism conveyed. The importance of this idea varies in different context. 1.1: Understand the need to manage information and knowledge within organizations: 1.1.1 The main features of information management: A management information system (MIS), or information management system, is particularly critical to businesses that work in conjunction with other businesses. An MIS has four key features. Data Gathering: MIS help to store data perfectly. The MIS stores the in order to one of two database systems. The first type of...
Words: 2563 - Pages: 11
...exists is to look over the wealth fare of its citizens. Think of some of the things that a company must put on their products, labels on alcohol and cigarettes tell the dangers that come from using them, and all foods packages must have the ingredients printed on them. The government also sets up programs like family first to help people in need. Even in high school a person needs four years of gym. Peter Drucker touches this subject in his essay “The Age of Social Transformation” as he talks about a changing society. The government made the decision that using the knowledge that Monsanto found was the right thing to do for the farming industry. The best times will come when the knowledge that people have is used to enhance their lives. What good is knowledge if it is not used? There is no point in learning new things if the only reason for learning them is to prove a point or to know more than someone else. Knowledge should be used and the...
Words: 1776 - Pages: 8
...International Bulletin of Business Administration ISSN: 1451-243X Issue 11 (2011) © EuroJournals, Inc. 2011 http://www.eurojournals.com Role of Knowledge Management to Bring Innovation: An Integrated Approach Kashif Akram Lecturer, Department of Commerce The Islamia University of Bahawalpur (Pakistan) E-mail: kashifdms@yahoo.com Tel: +92 63 9240298 or +92 334 7266860 Suleman Hafeez Siddiqui Lecturer, Department of Management Sciences The Islamia University of Bahawalpur (Pakistan) E-mail: sulman.siddiqui@yahoo.com Tel: +92 63 9240298 or +92 322 5172513 Muhammad Atif Nawaz Lecturer, Department of Economics The Islamia University of Bahawalpur (Pakistan) E-mail: atifnawaz_iub@yahoo.com Tel: +92 63 9240298 or +92 314 6864997 or +92 333 3030313 Tauqir Ahmad Ghauri Lecturer, Department of Management Science The Islamia University of Bahawalpur (Pakistan) Ph. +92 63 9240298 Cell +92 333 6183035 E-mail: tauqir.lec@gmail.com Amjad Khawar Hayat Cheema Lecturer, Department of Economics The Islamia University of Bahawalpur (Pakistan) E-mail: khawar790@hotmail.com Tel: +92 63 9240298 or +92 321 4076799 Abstract Purpose: The basic objective of the study is to reconcile the literature on knowledge management and innovation in organizations. The study seeks to examine and elaborate the linkage between knowledge management process and innovation process to dig out the important relationships and flows of activities. Design/Methodology/Approach: The study is induced using qualitative methodology...
Words: 6704 - Pages: 27
...Group Collaboration and Web 2.0 Applications: | Knowledge sharing/retention, innovation and talent management | | | | [Type the author name] | 8/16/2009 | | Instructor Background Affiliated Computer Services, Inc. (ACS) is an outsourcing company for business process outsourcing and information technology services and has more than 70,000 employees worldwide. ACS has three divisions: IT services, Government Solutions and Financial and Accounting Services (F&A). The contractual agreements between ACS and the clients are not uniform. Each contract has specific Service Level Agreements (SLA) that ACS must perform. In the event that the SLA of the contract is not meet on a monthly basis then financial penalties are assessed according to the contract. The Mission Statement describes to goals of the company. The following two excerpts from the Mission Statement are an important to the success of ACS in providing exceptional service to the clients: We will design innovative solutions to meet our clients’ business requirements and deliver only the highest quality of service. We will marshal talented, committed people and create an environment in which they can grow professionally through their achievements. In addition to the Mission Statement, the core of the ACS culture is referred to as the Hustle Principle. The Hustle represents a “can-do” attitude. In essence, the Hustle Principles require above average individual and team performance, dedication...
Words: 2215 - Pages: 9
...1. Introduction ‘Knowledge is power’, an old saying from Francis Bacon, which is considered as a true statement that has been recognised for a long time (Greco, 1993; Nielsen and Rasmussen, 2011). Especially, in recent 20 years, the interest and importance of knowledge in organisations has been increased remarkably in both theoretically and practically (Cheema, 2010; Knight and Howes, 2003; Rasmussen and Nielsen, 2011). The reason is revealed by Migdadi (2009) and Politis (2005), in the new economy, the intangible resource, knowledge has become the foundation of organisational competitiveness compared to tangible assets. In other words, the traditional driving factors of production, including, land, labour and capital have turned into the secondary resources as knowledge become the primary source of power in production within the contemporary economy. The work of Rasmussen and Nielsen (2011) reveal that intangible resource is regarded as a typical feature of knowledge, which can build capabilities for both organisations and individuals, consequently, in this new economy, also can be called knowledge-based economy made knowledge become strategically important to provide sustain competitive advantage for enterprises, especially in high technology and bioengineering sectors (Niu, 2010). Knowledge therefore has emerged as a main source of power as well as core competency in today’s emerging economies. However, new possibilities and threads are constantly taken place to challenge...
Words: 5333 - Pages: 22
