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Knowledge Management Tools

In: Business and Management

Submitted By wahida91
Words 1533
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KNOWLEDGE MANAGEMENT TOOL Knowledge management KM is about building organizational intelligence by enabling people to improve the way they work in capturing, sharing, and using knowledge. It involves using the ideas and experience of employees, customers and suppliers to improve the organization’s performance. Building on what works well leads to better practice, strategy and policy. Certain tools are essential in application of knowledge management in organization. Tools enable integration and sharing of knowledge. Tools must be able to support interactive discussions, brainstorming sessions, strategy planning meetings. And it must facilitate multiple individuals across boundaries. Knowledge management tools are technologies and method which enhance and enable knowledge generation, codification and transfer but not all knowledge management tools are ICT based. There are several tools that used in knowledge management which are asset management, extranet, distance learning and intranet. The first is asset management tool in knowledge management. The organizations do not necessarily leverage the costs of ownership but it necessarily the potential of their use for further innovation and the organizations have done proper analysis of the portfolio's worth that can bring one of the strongest immediate returns on investment as a knowledge management project. Knowledge assets are the knowledge regarding markets, products, technologies and organizations which a business owns its business processes to add value and generate profits. Knowledge management is not only managing knowledge assets but managing the processes including developing knowledge, preserving knowledge, using knowledge and sharing knowledge. Because of that knowledge asset management involves the identification and analysis of available and required knowledge assets and knowledge asset related

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