Knowledge Management

In: Business and Management

Submitted By riajanigarniera
Words 385
Pages 2
A. AIRTEL FRAMEWORK
VISION
To be globally admired for telecom serices that delight customers.
To build India’s finest conglomerate by 2020.
Supporting education of underprivileged children through Bharti Foundation.

MISSION
“ We at Airtel always think in fresh and innovate ways about the needs of our customers and how we want them to feel. We deliver what we promise and go out of our way to delight the customer with a little bit more.”

B. ACCELERATORS

LEADERSHIP

TECHNOLOGY Data Warehouse/ Data Mart : Database, Data Mining , Statistic, Query/Reporting, High end Servers, IT infrastructure, Network System management, internet, web warehouse, security : integration technologies, operational data stores, call center, messsaging Product : CDMA , 3G,4G, GSM ( currently commands 70% of mobile subsribers in India), WiMax, VPN & VoIP,Airtel Money. PROCESS Airtel partnered with leading players in telecommunication players across the globe. Partnerships include operational contracts with marquee vendors and strategic investors ranging from private equity investors to global telecom giants. Aim to become a one stop for all telecommunication services under the Bharti umbrella. Exploring opportunities in international markets. They focus on core competencies to improve productivity, profitability, quality and growth such as : Pricing, Product innovation, Marketing and Branding, Training employee. C. KNOWLEDGE PROCESS

IDENTIFY Bharti Airtel needed to maximizeits future flexibility and growth potential by adopting a business-driven framework for iintegration, allowing it to implement and deliver new services rapidly. With competition intensifying in the Indian telecom services market, Bharti Airtel needed to find a way to focus on developing new services that could set it apart from the competition and its Strengthen…...

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